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First-gen and the library: a survey of student perceptions of academic library services Performance Measurement and Metrics (IF 1.8) Pub Date : 2024-09-10 Edward Harold Stocking, Rosalind Bucy, Carlos Ramirez-Reyes
Purpose Although a significant share of undergraduates, first-generation college students (FGCS) remain difficult to characterize. Consequently, academic libraries are challenged to identify the services most important to FGCS. This study measured the perceived importance of and satisfaction with library services among undergraduate students at an R1 land-grant university. The study further compared
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Predicting student success with and without library instruction using supervised machine learning methods Performance Measurement and Metrics (IF 1.8) Pub Date : 2024-07-18 Karen Harker, Carol Hargis, Jennifer Rowe
Purpose The main purpose of this analysis was to demonstrate the value of predictive modeling of student success and identify the key groups of students for which library instruction could provide the most impact. Design/methodology/approach Data regarding the attendance of library instruction associated with a first-year writing course were combined with student demographic and academic data over
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What space are you looking for? Performance Measurement and Metrics (IF 1.8) Pub Date : 2024-07-15 Holt Zaugg
Purpose The purpose of this article is to describe how assessments informed changes to library spaces to improve students' experiences. Design/methodology/approach The article describes three changes to the library to improve students' experience within the library. For each change, describe the reason for the change, assessments prior to the change to inform decision-making and follow-up assessments
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An evaluation of organizational climate and its relationship with job burnout in hospital and college libraries Performance Measurement and Metrics (IF 1.8) Pub Date : 2024-04-18 Fatemeh Sohani, Saeideh Valizadeh-Haghi, Hamed Nasibi-Sis, Sana Zandkarimi, Fatemeh Sheikhshoaei
Purpose The library is one of the critical foundations of informing and educating the public, and it should fulfil its function in the community, which is disseminating knowledge effectively. The library must have a dynamic space and an appropriate atmosphere to do this. Also, librarians should assist clients outside of stressful work environments. This study aimed to examine the association between
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Revise, redUX, re-cycle: iterative website usability studies in an assessment cycle Performance Measurement and Metrics (IF 1.8) Pub Date : 2024-04-16 Joyce Galletta DeStasio, Eric Jeitner
Purpose The purpose of this paper is to share the process, findings and conclusions from one library’s iterative usability study of its website design to inform other libraries as they perform their own assessments. Design/methodology/approach A task-completion usability study was conducted with eight undergraduate students across two iterations: the first gauged the usability of a redesigned library
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Measuring performance of metasearch engines to access information: an exploratory study based on precision metrics Performance Measurement and Metrics (IF 1.8) Pub Date : 2024-03-18 Raj Kumar Bhardwaj, Ritesh Kumar, Mohammad Nazim
Purpose This paper evaluates the precision of four metasearch engines (MSEs) – DuckDuckGo, Dogpile, Metacrawler and Startpage, to determine which metasearch engine exhibits the highest level of precision and to identify the metasearch engine that is most likely to return the most relevant search results. Design/methodology/approach The research is divided into two parts: the first phase involves four
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Measuring the social impact of funded research over nonfunded: a case study of BRICS Performance Measurement and Metrics (IF 1.8) Pub Date : 2024-01-29 Sheikh Shueb, Sumeer Gul, Aabid Hussain Kharadi, Nahida Tun Nisa, Farzana Gulzar
Purpose The study showcases the social impact (online attention) of funded research compared to nonfunded for the BRICS nations. The key themes achieving online attention across the funded and nonfunded publications have also been identified. Design/methodology/approach A total of 1,507,931 articles published across the BRICS nations for a period of three (03) years were downloaded from the Clarivate
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Exploring belonging through photovoice: examining the impact of space design on diverse student populations in an academic library Performance Measurement and Metrics (IF 1.8) Pub Date : 2023-10-09 Leslie Poljak, Berenika M. Webster, Renee Kiner
Purpose This paper aims to uncover characteristics of physical spaces that evoke feelings of welcome and belonging in a diverse student population in an academic library. Design/methodology/approach The photovoice method was used to allow research participants an active role in shaping research questions and collecting and analyzing data. Findings The research reveals that space design significantly
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Examining measurement invariance of an ICT literacy self-efficacy scale across gender: a comparative study Performance Measurement and Metrics (IF 1.8) Pub Date : 2023-09-08 Maryam Nasser Al-Nuaimi
Purpose Despite the ever-increasing importance of cultivating information, communication and technology literacy skills among college students, they have yet to be related to comprehensive measuring instruments. A glance at the empirical literature reveals that most pertinent scales have been confined to measuring Internet literacy skills, whereas educators in the 21st century advocate an inclusive
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Digital competence landscape in public libraries: examining the role of age and gender in the development of digital skills Performance Measurement and Metrics (IF 1.8) Pub Date : 2023-09-04 Maria Borbely, Margit Némethi-Takács
Purpose As part of the EFOP-3.3.3-VEKOP-16–2016-00001 “Museum and Library Development for All” project, a national representative digital literacy survey was conducted in Hungary's public libraries at the end of 2019. The aim of the present study is to provide a deeper analysis of the data collected during the survey to answer the question of the role of gender and age in the development of digital
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Adjusting the library performance standards for consortia services: a case study Performance Measurement and Metrics (IF 1.8) Pub Date : 2023-08-28 Thalia Gonda, Christos Papatheodorou
Purpose This study proposes a framework for performance measurement of library consortia services by implementing the indicators listed in ISO 11620. The framework is validated by using real data from HEAL-Link, the national consortium of Greek academic and research libraries to calculate the indicators. Design/methodology/approach The paper reports on the related work regarding the services consortia
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Measuring the value of online databases: a case study to validate an ROI model Performance Measurement and Metrics (IF 1.8) Pub Date : 2023-08-11 Abdoulaye Kaba, Ghaleb Awad El Refae, Shorouq Eletter, Tahira Yasmin
Purpose The return on investment (ROI) model is a tool used to measure the financial benefits and costs of an investment, in this case, the investment in digital library resources. By applying this model to the AAU digital library resources, the study seeks to determine whether these resources are providing sufficient value for the investment made in them. Design/methodology/approach The proposed ROI
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Analyzing Persian Wikipedia's citations to discover the effectiveness of Persian scientific papers: applied web mining techniques Performance Measurement and Metrics (IF 1.8) Pub Date : 2023-07-20 Forough Rahimi, Farshid Danesh
Purpose The main objective of this study is to evaluate the impact of Persian Scientific Papers (PSPs) on Persian Wikipedia by studying Wikipedia's citations to these papers. Design/methodology/approach The present study is applied research, which has been performed by the web-mining method, such as downloading web pages, extracting information (references), identifying papers, detecting peer-review
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Valid questions: the development and evaluation of a new library learning analytics survey Performance Measurement and Metrics (IF 1.8) Pub Date : 2023-07-21 Andrew Asher, Kristin Briney, Abigail Goben
Purpose This article describes the development processes, sampling and analysis practices and the assessment of reliability and validity of a new 0survey that sought to evaluate undergraduate students' perceptions and expectations related to privacy and library participation in learning analytics studies. This article provides other researchers with information required to independently evaluate the
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Assessing information quality of Bangladesh e-government websites Performance Measurement and Metrics (IF 1.8) Pub Date : 2023-06-07 Md. Hasinul Elahi, S.M. Zabed Ahmed
Purpose The purpose of this paper is to assess the information quality of e-government websites by university-education citizens of Bangladesh. It also investigated citizens' demographic and Internet related variables associated with perceived information quality ratings and the validity of the underlying factor structure of information quality dimensions. Design/methodology/approach An online survey
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Print vs. electronic resources: influence of demographical characteristics of undergraduates on preferences and choices under diverse circumstances Performance Measurement and Metrics (IF 1.8) Pub Date : 2023-01-27 Nirupma Chohda, Shiv Kumar
Purpose This paper delineates the appraising and comparing the circumstances that may influence the choices and preferences of the undergraduates of National Institutes of Technology (NITs) of the north-western region of India for using library’s print versus electronic resources. The author investigated the circumstances in knowing whether different situations impact their choice for using print or
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An assessment of selection and acquisition practices in meeting library users' information needs at Kenyan National Museum Library Performance Measurement and Metrics (IF 1.8) Pub Date : 2022-12-21 Kaltuma Sama Bonaya
Purpose The purpose of this paper is to show how quality information materials are maintained in Kenyan museum libraries by examining collection development policy, skills and processes used by librarians in acquisition. Design/methodology/approach A total of 137 respondents, which included 130 registered library users and seven members of staff, completed the questionnaires. This included the principal
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Investigating the impact of usage factors on satisfaction and intention to use e-resources Performance Measurement and Metrics (IF 1.8) Pub Date : 2022-12-13 Vandana, Ruchi Jain Garg, Vinod Kumar, Alok Kumar Singh
Purpose Present research analyzes and evaluates the impact of e-resources usage factors (training modes, awareness, influencers, utilitarian benefits and ease of use) towards satisfaction and intention to use these e-resources. Design/methodology/approach The data for present study were collected from postgraduate students of Delhi (India) and 248 valid responses were received through the survey. After
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Impact of service quality on user satisfaction in public university libraries of Bangladesh using structural equation modeling Performance Measurement and Metrics (IF 1.8) Pub Date : 2022-12-13 Md. Jahangir Alam, Muhammad Mezbah-ul-Islam
Purpose The study aims to appraise the impact of service quality dimensions on user satisfaction in Bangladeshi public university libraries using structural equation modeling (SEM). Design/methodology/approach This study developed an SEM method based on SERVQUAL, LibQUAL+ and SERVPERF instruments, including 30 items under five service quality dimensions and eight satisfaction items with the 7-point
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Key performance indicators (KPIs) in Ghanaian university libraries: developing outcome-based metrics for staff performance Performance Measurement and Metrics (IF 1.8) Pub Date : 2022-12-06 Gloria Bosomtwi Amoah, Mabel Khayisia Minishi-Majanja
Purpose This study aims to audit the key performance indicators (KPIs) in Ghanaian university libraries. It aimed at finding out the KPIs used by Ghanaian university libraries and how effective they have been in correcting lapses in staff performance. Design/methodology/approach Employing a quantitative research approach, the views of 218 librarians were elicited from nine universities in Ghana. Due
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A comparative study of library services and job performance of librarians and paraprofessional librarians in public libraries in South-South Nigeria Performance Measurement and Metrics (IF 1.8) Pub Date : 2022-03-15 Enite A. Urhefe-Okotie, Victoria N. Okafor, Osaze Patrick Ijiekhuamhen
Purpose This study is aimed at comparing library services and job performances of personnel in public libraries in South-South Nigeria. Design/methodology/approach The study adopted a descriptive survey design using 107 personnel in public libraries in South-South Nigeria. The total enumeration sampling technique was used for this study. All 107 personnel in public libraries in South-South Nigeria
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A new index to evaluate the academic impact of journals: RAQ index Performance Measurement and Metrics (IF 1.8) Pub Date : 2021-11-18 Zhidong Zang, Xiuxia Li, Ruixia Xie
Purpose To improve the deficiencies of the existing journal influencing evaluation indexes, which have single influencing factors and are greatly affected by the number of papers published, this paper proposes a new evaluation of the journal influence method based on the RA index. Design/methodology/approach In the metrics create, the paper introduces the RA index for evaluating the impact of authors
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Impact assessment indicators for the UK Web Archive Performance Measurement and Metrics (IF 1.8) Pub Date : 2021-11-16 Julie Fukuyama, Simon Tanner
Purpose The purpose of this paper is to present the results of a study to examine, determine and propose the optimal approach to develop impact assessment indicators for the UK Web Archive. Design/methodology/approach The paper analyses the existing literature on impact assessment frameworks for digital resources and the types of impact in related fields to set an approach to develop an impact assessment
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A review of cluster analysis techniques and their uses in library and information science research: k-means and k-medoids clustering Performance Measurement and Metrics (IF 1.8) Pub Date : 2021-10-13 Brady Lund, Jinxuan Ma
Purpose This literature review explores the definitions and characteristics of cluster analysis, a machine-learning technique that is frequently implemented to identify groupings in big datasets and its applicability to library and information science (LIS) research. This overview is intended for researchers who are interested in expanding their data analysis repertory to include cluster analysis,
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Assessing an academic library performance before and during the COVID-19 pandemic: a case study in UAE Performance Measurement and Metrics (IF 1.8) Pub Date : 2021-11-11 Abdoulaye Kaba
Purpose The purpose of this case study is to assess and compare the performance of an academic library, in the United Arab Emirates (UAE), before and during the coronavirus disease 2019 (COVID-19) pandemic. Design/methodology/approach The study is based on data collected from the library management system, usage reports of online databases, and monthly reports and archives to evaluate and assess library
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Where do we grow from here? Assessing the perceived impact of a digital media commons on student success Performance Measurement and Metrics (IF 1.8) Pub Date : 2021-10-26 Armondo R. Collins, Kathryn Crowe
Purpose The project was conducted to learn how the services of the digital media commons (DMC) impact and support student success. Data were collected to learn how faculty perceive the instructional support program, how patrons perceive the quality of the services and how students use the services, technology and the space that the DMC occupies. The results will be used to improve services and instruction
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Employee performance appraisal system development in the National Library and Archives of Iran (NLAI): soft operational research approach Performance Measurement and Metrics (IF 1.8) Pub Date : 2021-06-15 Babak Zendehdel Nobari, Aryan Gholipour, Elham Ebrahimi, Ali Shoja
Purpose The performance evaluation process is a key step in any management system and constitutes the basis for continuous improvement. Resistance to change is considered as a critical factor in any change management project; so, development of employee performance appraisal systems like all of the change management projects has always faced many challenges. This study seeks to illustrate the two-year
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STEM undergraduate students: library use, perceptions and GPA Performance Measurement and Metrics (IF 1.8) Pub Date : 2021-06-21 Jung Mi Scoulas
Purpose This study aims to examine if differences exist in undergraduate students' library use, perceptions and grade point average (GPA) among science, technology, engineering and mathematics (STEM) and non-STEM disciplines. Design/methodology/approach The current study used data from the 2018 student survey. Among 2,277 students who completed the survey (response rate = 8%), only undergraduate students
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Comparison of library website function access tools 2014–2018 Performance Measurement and Metrics (IF 1.8) Pub Date : 2021-06-25 Holt Zaugg, Brian Rennick
Purpose Four years after the release of a responsive design website that provides a dynamic screen layout across three access devices (computer, tablet and smartphone), a repeat study was conducted to determine changes in the way that library website functions are and are not accessed. Design/methodology/approach A survey, similar to the original study, was used to determine the rate of access of 20
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Quality outcomes in NHS library and knowledge services Performance Measurement and Metrics (IF 1.8) Pub Date : 2021-01-15 Clare Edwards, Dominic Gilroy
Purpose This paper aims to demonstrate the approach taken in delivering the quality and impact elements of Knowledge for Healthcare, the strategic development framework for National Health Service (NHS) library and knowledge services in England. It examines the work undertaken to enhance quality and demonstrate the value and impact of health library and knowledge services. It describes the interventions
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Gap assessment and comparison of the quality of services between central libraries of the University of Tehran and Allameh Tabataba'i University Performance Measurement and Metrics (IF 1.8) Pub Date : 2020-12-22 Leila Jabbari, Ali Jalali Dizaji, Mila Malekolkalami
Purpose The purpose of this study is to measure the gap and compare the quality of services provided by the Central Library of the University of Tehran and Allameh Tabataba'i University and identify the components of service that need improvement in these libraries. Design/methodology/approach In this study, a descriptive survey method is used for data collection. The study sample contains 205 people
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Bibliometric analysis of a controversial paper on predatory publishing Performance Measurement and Metrics (IF 1.8) Pub Date : 2020-11-20 Panagiotis Tsigaris, Jaime A. Teixeira da Silva
Purpose In 2017, one study (Derek Pyne; Journal of Scholarly Publishing; DOI: 10.3138/jsp.48.3.137; University of Toronto Press) in the “predatory” publishing literature attracted global media attention. Now, over three years, according to adjusted Google Scholar data, with 53 citations (34 in Clarivate Analytics' Web of Science), that paper became that author's most cited paper, accounting for one-third
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Usability effectiveness of a federated search system for electronic theses and dissertations in Nigerian institutional repositories Performance Measurement and Metrics (IF 1.8) Pub Date : 2020-11-13 Sadiat Adetoro Salau, F.P. Abifarin, J.A. Alhassan, S.J. Udoudoh
Purpose The purpose of this study was to evaluate the usability effectiveness of a webware for electronic theses and dissertations (ETDs) in Nigerian repositories. The webware (etdsearch.com.ng) is a web application system that curates ETDs from three sampled Federal government-owned universities. The system also links users to the repositories where the theses and dissertations are hosted. Design
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ResearchGate Altmetric scores and Scopus bibliometric indicators among lecturers Performance Measurement and Metrics (IF 1.8) Pub Date : 2020-11-13 Hamed Nasibi-Sis, Saeideh Valizadeh-Haghi, Maryam Shekofteh
Purpose Many researchers in ResearchGate (RG) engage in scholarly activity and share research findings. The researchers' activities in this social network may increase the probability of their works being cited. Thus, this study aims to examine the status of RG indices and the Scopus citation indicators of the allied medical sciences lecturers and their association with their academic rankings. De
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How far are the public university libraries in Bangladesh meeting students' expectations? – An analysis of service quality through LibQUAL+ core items Performance Measurement and Metrics (IF 1.8) Pub Date : 2020-11-12 Md. Zahid Hossain Shoeb, S.M. Zabed Ahmed
Purpose The main aim of this paper is to examine the extent to which the major public university libraries in Bangladesh are meeting students' service expectations through analyzing LibQUAL+ core items. Design/methodology/approach The survey data were obtained from students using a paper version of the questionnaire consisting of LibQUAL+ core 22 service items at four top-ranked public universities
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Impact of academic libraries on grade point average (GPA): a review Performance Measurement and Metrics (IF 1.8) Pub Date : 2020-11-10 Elizabeth A. Sterner
Purpose The purpose of this paper is to examine the literature to determine how academic librarians are measuring their libraries' institutional level impact on student success as measured by grade point average, a metric commonly used in American education. This paper highlights a range of methods, outcomes and challenges in an initial scoping study. Design/methodology/approach The methodology centered
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Evaluating the web accessibility of IIT libraries: a study of Web Content Accessibility Guidelines Performance Measurement and Metrics (IF 1.8) Pub Date : 2020-11-06 Subhajit Panda,Rupak Chakravarty
PurposeThe purpose of this paper is to investigate and identify the status of Web Content Accessibility Guidelines (WCAG) conformance levels (A, AA, AAA) and accessibility status in terms of Severity (Error, Warning and Review) and Responsibility (Editor, Webmaster and Developer) of Indian Institutes of Technology (IIT) Library websites based on Siteimprove Software-as-a-Service (SaaS) platform.De
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Assessing old and new individual study desks Performance Measurement and Metrics (IF 1.8) Pub Date : 2020-05-05 Holt Zaugg, C. Jeffrey Belliston
This paper examines student perceptions of new individual study desks (ISDs) and how they improved the students' learning experience.,The study describes the process for developing new ISDs. When about half of the old ISDs were replaced with new ISDs, two parallel surveys were used to understand why students used the ISDs, what their experiences were and any suggested improvements.,Results indicate
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Business pedagogy: a qualitative analysis to inform library support Performance Measurement and Metrics (IF 1.8) Pub Date : 2020-05-05 Ashley Ireland, Dana Statton Thompson, Brian Bourke
This study seeks to illuminate business instructors' undergraduate pedagogical processes toward developing resources and services to support their teaching.,The authors recruited participants through purposeful sampling and collected data through semi-structured interviews. The transcriptions were coded using a grounded theory approach.,The findings of this study demonstrate that faculty are motivated
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Budget harmonization and challenges: understanding the competence of professionals in the budget process for structural and policy reforms in public libraries Performance Measurement and Metrics (IF 1.8) Pub Date : 2020-05-05 Muhammad Rafi, Khurshid Ahmad, Salman Bin Naeem, Zheng Jianming
In the past, the field of public libraries proved to be a neglected area of government in terms of allocating handsome budgets for adequate services and developing infrastructure. The aim of this research is (1) to understand the level of library professionals and associated challenges in the preparation and implementation of the budget in public libraries and (2) to analyze the annual grand and regular
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Authorship trend and content analysis Performance Measurement and Metrics (IF 1.8) Pub Date : 2019-11-15 Jyotshna Sahoo, Basudev Mohanty, Oshin Biswal, Nrusingh Kumar Dash, Jayanta Kumar Sahu
The purpose of this paper is to examine the classic characteristics of highly cited articles (HCAs) of top-ranked library and information science (LIS) journals and get acquainted with the high-quality works in specific areas of LIS for distinguishing what gets cited and who the prolific authors are.,The HCAs published across the top four LIS journals were downloaded, coded and a database was developed
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Research performance of Khalifa University of Science and Technology, Abu Dhabi Performance Measurement and Metrics (IF 1.8) Pub Date : 2019-11-13 Ramina Mukundan, Nikesh Narayanan
Khalifa University of Science and Technology (KU) is one of the prominent Universities in the United Arab Emirates (UAE), of the Government of Abu Dhabi. The new Khalifa University was re-constituted in the year 2017 by merging three higher education institutions in Abu Dhabi, the Masdar Institute of Science and Technology, Khalifa University of Science, Technology and Research and the Petroleum Institute
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B(u)y the book: evaluation of a university initiative to provide students with funds to buy books Performance Measurement and Metrics (IF 1.8) Pub Date : 2019-11-11 Frances Porritt,Linda Murphy,Gemma Wells,Emma Burns
PurposeIn the era of high student fees and intense market competition, many universities now buy books for their new students, and recently have incorporated student choice into the offer, enabling students to choose how to spend funds. Teesside University has successfully piloted such an approach with one academic School, the School of Social Sciences, Humanities and Law. The pilot has now been extended
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Making sense of flipping data Performance Measurement and Metrics (IF 1.8) Pub Date : 2019-11-11 Simon Hart, Scott Nicholls, Howard Amos, Jill Benn
The purpose of this paper is to detail the approach used in a project that worked with journal publication, subscription and article processing charges (APC) data. The project aim was to test if the resources allocated by the Matariki Network of Universities, a group of seven medium-sized universities, would pay for APC at the current level of publishing activity.,Data were collated and analysed from
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Social impact of Polish public libraries Performance Measurement and Metrics (IF 1.8) Pub Date : 2019-11-11 Magdalena Paul
The purpose of this paper is to present the methodological issues around developing a quantitative research instrument of the social impact of Polish public libraries. The results of the use of this instrument to survey users of Mazovian Province, Poland, are summarized as an example of its use.,The research focused on informational, educational and participatory aspects of social impact on the sidelines
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European academic libraries Key Performance Indicators (KPI) Performance Measurement and Metrics (IF 1.8) Pub Date : 2019-11-11 Cecile Swiatek
The French academic libraries directors association (ADBU) launched and updated a European comparative study on Key Performance Indicators (KPI) in Academic Libraries over the 2013–2017 period. The purpose of this paper is to briefly present the ADBU initiative; its main focus is how to use these figures to ground decision making process, notably so as to better assess the contribution of libraries
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Understanding user experience in bring your own device spaces in the library Performance Measurement and Metrics (IF 1.8) Pub Date : 2019-11-11 Zoe Chao, Steve Borrelli, Bikalpa Neupane, Joseph Fennewald
The purpose of this paper is to triangulate qualitative and quantitative data with existing data to inform on the function and user experience of a newly created the “News Library,” and, further, to inform on the viability of “bring your own device spaces” (BYOD) in meeting the computing needs of Penn State University Park students through a multi-dimensional study.,This study leverages several methodologies
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Developing digital audience frameworks for Oxford’s GLAM Performance Measurement and Metrics (IF 1.8) Pub Date : 2019-11-11 Elizabeth McCarthy
In order to develop a common framework for strategic planning and evaluation, the Gardens, Libraries and Museums (GLAM) of Oxford undertook a process for defining digital audiences, undertaking user research to inform a new audience framework, which, in turn, is feeding a new approach and the application of the research across the Libraries’ web redevelopment. The paper aims to discuss this issue.
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A non-programmers guide to enhancing and making sense of EZ Proxy logs Performance Measurement and Metrics (IF 1.8) Pub Date : 2019-11-11 Sarah Anne Murphy
Libraries throughout the world use OCLC’s EZproxy software to manage access to e-resources. When cleaned, processed, visualized and enhanced, these logs paint a valuable picture of a library’s impact on researcher’s lives. The purpose of this paper is to share techniques and procedures for enhancing and de-identifying EZproxy logs using Tableau, a data analytics and visualization software, and Tableau
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It looks nice, but does it work? Using student learning outcomes to assess library instructional spaces Performance Measurement and Metrics (IF 1.8) Pub Date : 2019-11-11 Zoe Jarocki
The purpose of this paper is to discuss how a mixed-methods approach to assessing student learning was used to determine the efficacy of redesigned library instructional spaces.,In 2017, the library at San Diego State remodeled a classroom to support active learning. The author undertook a pilot study to compare outcomes from the active learning classroom (ALC) and the traditional computer lab (CL)
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Scholarly research in Library and Information Science: an analysis based on ISI Web of Science Performance Measurement and Metrics (IF 1.8) Pub Date : 2019-10-18 Khurshid Ahmad, Arslan Sheikh, Muhammad Rafi
The purpose of this paper is to present a quantitative analysis of the Library and Information Science (LIS) scholarly literature published worldwide.,The ISI Web of Science database was used as a source for extracting the data of published documents during the period 2003–2017. The analysis of the published literature was based on the following indicators: research productivity of each county, annual
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Quest for quality Performance Measurement and Metrics (IF 1.8) Pub Date : 2019-09-02 Dharmendra Trivedi, Atul Bhatt
The purpose of this paper is to assess the expectation and perception of the users of a library of reputed special academic institute in India on quality of library services. The paper is an effort to identify a service gap within five SERVQUAL dimensions rated by the library users.,The study was conducted through a survey methodology. The survey was implemented through a questionnaire based on five
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Innovative impact planning and assessment through global libraries Performance Measurement and Metrics (IF 1.8) Pub Date : 2019-07-08 David Streatfield,Richard Abisla,Violeta Bunescu,Marcel Chiranov,Camila Garroux,Artiom Maister,Luis González Martín,Jeremy Paley,Simon Rae-Scott
PurposeThe purpose of this paper is to report a range of innovative approaches, methods and tools for evaluating the impact of public libraries and supporting the development of library leaders drawn from projects supported by the Global Libraries initiative of the Bill and Melinda Gates Foundation.Design/methodology/approachA range of approaches, tools and methods are described by specialist staff
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Global Libraries impact planning and assessment progress: part 2 Performance Measurement and Metrics (IF 1.8) Pub Date : 2019-07-08 David Streatfield, Richard Abisla, Umut Al, Violeta Bunescu, Yulianto Dewata, Camila Garroux, Daniela Greeb, Artiom Maister, Jeremy Paley, Shipra Sharma, Tripti Sharma, İrem Soydal, Tâm Thị Thanh Trần
The purpose of this paper is to report on recent performance measurement and impact evaluation progress made in Brazil, India, Indonesia, Moldova, Turkey and Vietnam as part of the last phase of the Global Libraries Initiative.,The country reports are presented as a series of case studies, in some cases supplementing those reported earlier in this journal.,Recent country-specific survey findings are
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Impact evaluation and IFLA Performance Measurement and Metrics (IF 1.8) Pub Date : 2019-07-08 David Streatfield, Sharon Markless
Purpose The purpose of this paper is to describe the evolving IFLA approach to impact evaluation through three of its international programmes: Freedom of Access to Information, Building Strong Library Associations (BSLA) and the International Advocacy Programme (IAP). This review positions these three programmes within the wider discourse of the international evaluation community. Design/methodology/approach
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Assessing undergraduate information literacy change over time Performance Measurement and Metrics (IF 1.8) Pub Date : 2019-07-08 Arthur Brian Ault, Jessame Ferguson
The research project assessed information literacy skill changes in college students at two points in time, as entering first-year students in 2012 and as seniors in their senior seminar capstone courses in the 2015–2016 academic year. The paper aims to discuss this issue.,The Standardized Assessment of Information Literacy Skills (SAILS) individual test was the selected instrument. Version 1 of the
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Revision of an academic library user experience survey Performance Measurement and Metrics (IF 1.8) Pub Date : 2019-02-04 Beyza Aksu Dunya, Sandra De Groote
The purpose of this paper is to explain how an academic library’s Student Experience Survey was revised and improved based on available research on survey design methodology and piloting efforts. Thus, it aims to contribute existing literature on library assessment and survey methodology by addressing issues of planning and coordinating assessment. The paper also provides a guideline on the survey
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Evaluating library service quality of University of Kashmir: a LibQUAL+ survey Performance Measurement and Metrics (IF 1.8) Pub Date : 2019-02-04 Anil Kumar, Preeti Mahajan
The purpose of this paper is to evaluate the library service quality (LSQ) of University of Kashmir from the users’ perspectives based on the LibQUAL+ model approach.,The survey used the LibQUAL+ model to evaluate service quality (SQ) of Allama Iqbal Library (AIL), University of Kashmir, Srinagar (India). The data were collected from library users by administering the LibQUAL+ questionnaire in a printed
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Information science’s contributions towards emerging open evaluation practices Performance Measurement and Metrics (IF 1.8) Pub Date : 2019-02-04 Leonor Gaspar Pinto, Paula Ochôa
Purpose The purpose of this paper is to discuss emerging practices in open evaluation, namely, the concept of co-evaluation and how research on evaluation developed within information science can contribute to enhance stakeholders and citizens’ involvement in open science. Design/methodology/approach A meta-evaluative and transdisciplinary approach – directed toward the intersection between information
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Investigating first-generation students’ perceptions of library personnel Performance Measurement and Metrics (IF 1.8) Pub Date : 2019-02-04 Steve Borrelli, Chao Su, Shenetta Selden, Lana Munip
Purpose The purpose of this paper is to investigate the perceived role of library personnel in supporting first-generation students at Penn State University Libraries, and also how students’ perceptions of library personnel change over time, and the various experiences that influenced their changes in perception. Design/methodology/approach This study employed focus groups to solicit input from first-generation