Purpose

Present research analyzes and evaluates the impact of e-resources usage factors (training modes, awareness, influencers, utilitarian benefits and ease of use) towards satisfaction and intention to use these e-resources.

Design/methodology/approach

The data for present study were collected from postgraduate students of Delhi (India) and 248 valid responses were received through the survey. After reliability and validity tests, structural relationships between variables were studied.

Findings

The present study revealed that all five factors significantly affected satisfaction and intention to use e-resources. However, influencers were found to have the highest impact on satisfaction and intention to use e-resources.

Originality/value

The present study is a maiden attempt to explore the impact of e-resources usage factors on satisfaction and intention to use by postgraduate students at management schools in Delhi, India.

中文翻译：

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调查使用因素对满意度和使用电子资源意愿的影响

目的

目前的研究分析和评估了电子资源使用因素（培训模式、意识、影响者、实用利益和易用性）对使用这些电子资源的满意度和意图的影响。

设计/方法/途径

本研究的数据是从德里（印度）的研究生那里收集的，通过调查收到了 248 份有效答复。在可靠性和有效性测试之后，研究了变量之间的结构关系。

发现

本研究表明，所有五个因素都显着影响满意度和使用电子资源的意愿。然而，发现有影响力的人对使用电子资源的满意度和意愿影响最大。

原创性/价值

本研究首次尝试探索电子资源使用因素对印度德里管理学院研究生的满意度和使用意愿的影响。