The purpose of this paper is to explain how an academic library’s Student Experience Survey was revised and improved based on available research on survey design methodology and piloting efforts. Thus, it aims to contribute existing literature on library assessment and survey methodology by addressing issues of planning and coordinating assessment. The paper also provides a guideline on the survey revision process for existing instruments.,The library assessment coordinator collaborated with Assessment Coordinator Advisory Committee (AC2) to revise and improve the survey. The revision process started with adding suggested items and constructing new items based on library assessment planning survey administered to library faculty previously. Regular monthly meetings were held with the committee to facilitate the revision process. Multiple facets of the survey implementation were revised including wording, content, order and format of the items, response scales and survey distribution. Each facet was addressed based on available research on survey methodology and cross-checked with the committee members.,The revised 2018 University of Illinois at Chicago (UIC) Libraries Student Experience Survey consists of a total of nine items with response matrices, single choice response format and open-ended response format to measure students’ satisfaction, need and their use of the various library resources and services. The changes made to the survey are grouped into three categories: wording and content, response categories and scaling and design, font and layout. The revision process of the UIC Libraries Student Experience Survey can serve as an example for academic or other types of libraries that wish to track and report their impact regularly.,The UIC Libraries Student Experience Survey provides evidence that careful revision and piloting as well as obtaining relevant stakeholder buy-in to the process lead to build effective survey tools.

中文翻译：

---

修订大学图书馆用户体验调查

本文的目的是解释如何基于对调查设计方法论和试点工作的现有研究来修订和改进大学图书馆的“学生体验调查”。因此，它旨在通过解决规划和协调评估的问题，为有关图书馆评估和调查方法的现有文献做出贡献。本文还为现有仪器的调查修订过程提供了指南。图书馆评估协调员与评估协调顾问委员会（AC2）合作修订和改进了调查。修订过程从添加建议项开始，然后根据先前对图书馆教员进行的图书馆评估计划调查构建新项。与委员会定期举行每月会议，以促进修订过程。修订了调查执行的多个方面，包括措辞，内容，项目的顺序和格式，答复量表和调查分布。每个方面都根据调查方法的可用研究结果进行了研究，并与委员会成员进行了交叉核对。经修订的2018年伊利诺伊大学芝加哥分校（UIC）图书馆学生体验调查包括总共9个项目，包括回答矩阵，单项回答格式和开放式响应格式来衡量学生的满意度，需求以及他们对图书馆各种资源和服务的使用。对调查所做的更改分为三类：用词和内容，响应类别以及缩放和设计，字体和布局。