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Unveiling the enigma: Exploring organizational dysfunctional learning modes and institutional amnesia in the Indian Universal Service Obligation Fund THE ELECTRONIC JOURNAL OF INFORMATION SYSTEMS IN DEVELOPING COUNTRIES Pub Date : 2024-03-16 Abdul Kayum, Md. Shahnawaz Abdin, Brajesh Mishra, Sarah Kayum
Despite various government initiatives and substantial unutilized funds in the Indian Universal Service Obligation Fund (USF), a significant population in rural and remote areas still lack broadband services due to inadequate consideration for demographic and geographical challenges in planning and implementation strategies, mainly stemming from focus on quick electoral benefits, favoritism, organizational
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Complementary effects of information systems strategic assets and enabling roles of information systems on innovation performance of banking organizations THE ELECTRONIC JOURNAL OF INFORMATION SYSTEMS IN DEVELOPING COUNTRIES Pub Date : 2024-03-16 Asare Yaw Obeng, Samuel King Opoku, Ama Pokuah Obeng, Emmanuel Oppong Afriyie
Banking organizations improve innovation performance by recognizing rare strategic assets and efficient use of information systems. This study explored the role of information systems in enhancing internal operational effectiveness and leveraging firm capabilities for strategic positions. Using a mixed‐method design, 11 participants in six banking organizations in Ghana were interviewed to gather data
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Issue Information THE ELECTRONIC JOURNAL OF INFORMATION SYSTEMS IN DEVELOPING COUNTRIES Pub Date : 2024-03-12
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Opportunities in emerging technologies for Southern Africa: How the Global South should adopt to take advantage? THE ELECTRONIC JOURNAL OF INFORMATION SYSTEMS IN DEVELOPING COUNTRIES Pub Date : 2024-03-07 Freeman Munisi Mateko
The manufacturing sector, energy sector, and mobility businesses can all benefit from the use of emerging technology. A crucial part of modernizing industries is utilizing emerging technologies. This research aimed to examine how the Global South can adopt and maximize emerging technology opportunities. The research was qualitative in nature, and the focus was on economies in the Global South. Random
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Health information systems in extreme contexts: Using mobile phones to fight AIDS in Uganda THE ELECTRONIC JOURNAL OF INFORMATION SYSTEMS IN DEVELOPING COUNTRIES Pub Date : 2024-01-10 Livingstone Njuba, Juan E. Gómez-Morantes, Andrea Herrera, Sonia Camacho
The HIV/AIDS pandemic is a global issue that has unequally affected several countries. Due to the complexity of this condition and the human drama it represents to those most affected by it, several fields have contributed to solving or at least alleviating this situation, and the information systems (IS) field has not been absent from these efforts. With the importance of antiretroviral therapy (ART)
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Agricultural market information: How much and who is willing to pay for it? THE ELECTRONIC JOURNAL OF INFORMATION SYSTEMS IN DEVELOPING COUNTRIES Pub Date : 2024-01-04 Edvin Zhllima, Orjon Xhoxhi, Engjell Skreli, Drini Imami
Access to an agricultural market information system (AMIS) is essential to reduce farmers' risk from market speculation related to information asymmetry. However, AMIS's sustainability depends on the users' needs and willingness to pay (WTP) for market information. This paper explores the WTP for market information among market-oriented farmers, as well as its determinants. Data were collected through
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A data-driven assessment of mobile operator service quality in Ghana THE ELECTRONIC JOURNAL OF INFORMATION SYSTEMS IN DEVELOPING COUNTRIES Pub Date : 2023-12-28 Bong Jun Choi, Suzana Brown, Nii Ayitey Komey
The rapid proliferation of mobile services has increased the need for data-driven oversight of service quality, yet deriving insights from regulator-collected datasets remains challenging. This study demonstrates techniques to tap the rich potential of drive test measurement data for analytical regulatory and policy decision-making. Focusing on leading operator MTN in Ghana, we analyzed 4 years of
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The state of digital technology and innovation development: The comparative position of Thailand in ASEAN THE ELECTRONIC JOURNAL OF INFORMATION SYSTEMS IN DEVELOPING COUNTRIES Pub Date : 2023-12-12 Jittima Wongwuttiwat, Thacha Lawanna, Tanakom Tantontrakul
The ASEAN Digital Masterplan 2025 highlights five key components for regional development including Sustainable Infrastructure, Digital Technology and Innovation, Seamless Logistics, Regulatory Superiority, and Workforce Mobility. To effectively execute this strategy and boost the impact of the ASEAN Economic Community, it is imperative for Thailand and other member nations to prioritize the development
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A community-driven social knowledge management framework for bridging rural–urban knowledge divide using social technology THE ELECTRONIC JOURNAL OF INFORMATION SYSTEMS IN DEVELOPING COUNTRIES Pub Date : 2023-10-18 Jayanta Basak, Parama Bhaumik
This article illustrates how a social knowledge management (SKM) platform can be conceptualized, developed and implemented that can provide users with multi-community connectivity, making it quicker and easier for members to connect, communicate, collaborate, and learn. By conducting case studies on rural craft producers in West Bengal, India, we have demonstrated how this platform fosters meaningful
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Determinants influencing SMEs in E-commerce adoption through local government facilities in Indonesia: Mixed methods approach THE ELECTRONIC JOURNAL OF INFORMATION SYSTEMS IN DEVELOPING COUNTRIES Pub Date : 2023-09-25 Bagus Nuari Harmawan, Wahyu Fahrul Ridho
The entry of SMEs into the E-Commerce network is influenced by various variables that can affect success in the business world. This study examines the determinant factors contributing to SMEs competing in the world of E-Commerce. In addition, this study also examines several factors that can influence SMEs in entering digital market networks. This research uses a mixed method with an explanatory design
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Informing sustainable development in education: Identification and actualization of layered IS affordances THE ELECTRONIC JOURNAL OF INFORMATION SYSTEMS IN DEVELOPING COUNTRIES Pub Date : 2023-09-15 Bjørnar Valbø, Terje Aksel Sanner
This paper reports from a qualitative case study in the Gambian education sector. The study applies an affordance perspective to the ongoing strengthening of the national education management information system. Our analysis distinguishes between micro-level technology-use affordances (e.g., civil servants using IT for data capture and reporting), meso-level information system (IS) affordances (e.g
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Why do people use telecentres in the age of mobile technologies? Answers from Malawi THE ELECTRONIC JOURNAL OF INFORMATION SYSTEMS IN DEVELOPING COUNTRIES Pub Date : 2023-09-14 Sellina Khumbo Kapondera, Jim Mtambo
Telecentres provide access to Information and Communication Technonology (ICT) services to disadvantaged communities. With the coming of mobile technologies such as smartphones, some services that telecentres provide such as internet can easily be accessed through mobile technologies. This, therefore, questions the relevance of telecentres in the age of mobile technologies. Two main questions exist:
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Reducing the spread of COVID-19 in road traffic control in Cameroon based on ICT THE ELECTRONIC JOURNAL OF INFORMATION SYSTEMS IN DEVELOPING COUNTRIES Pub Date : 2023-09-05 Alo'o Ghislain Abessolo, Daniel Georges Olle Olle, Flavien Serge Mani Onana, Ebot Ebot Enaw, Atsa Etoundi Roger
The coronavirus outbreak was declared a pandemic in 2019, a once-in-a-lifetime event that tested the limits of humanity. The number 2019 is a memorable year that the entire humanity will hardly forget as the world had fitted against this virus. The pandemic has so far changed the habits of people all over the world. The World Health Organization (WHO) has defined a list of barrier measures that have
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User-generated content and micro-celebrity posts encourage Generation Z consumers to search social media for online purchase: A study on Dhaka City, Bangladesh THE ELECTRONIC JOURNAL OF INFORMATION SYSTEMS IN DEVELOPING COUNTRIES Pub Date : 2023-08-30 Sabakun Naher Shetu
This study aims to examine the impact of user-generated content (UGC) and micro-celebrity posts on Generation Z consumers' online purchasing behavior. The role of search intent as a mediator is examined. The stimulus–organism–response (SOR) theory included in it has not yet been widely found in Bangladesh's existent study literature that examines Generation Z consumers' preferences regarding their
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Enhancing banking performance through dynamic digital transformation capabilities and governance, risk management, and compliance: Insights from the Indonesian context THE ELECTRONIC JOURNAL OF INFORMATION SYSTEMS IN DEVELOPING COUNTRIES Pub Date : 2023-08-28 Abdurrahman Abdurrahman, Aurik Gustomo, Eko Agus Prasetio
Digital transformation (DT) is a crucial strategic initiative for organizations to rectify output, adapt, and keep up with the digital economy. Dynamic capability (DC) is a widely-used model for managing opportunities and risks from digital transformation. However, there is a lack of research examining the measurement and relationship between the primary activities of dynamic capability and DT, especially
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Data governance for wicked problems: A case from the Thai health system THE ELECTRONIC JOURNAL OF INFORMATION SYSTEMS IN DEVELOPING COUNTRIES Pub Date : 2023-08-18 Panom Gunawong
This study examined how data governance practices in multi-agency organizations manifest while trying to solve a wicked problem. This study adopted the data governance framework to analyze the Working Group that is responsible for opium addiction and treatment projects in Thailand. This framework comprises five decision domains of data: data principles, data quality, metadata, data access, and data
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Exploring the effects of service ecosystem on IT SMEs performance in emerging economies: A moderated mediation approach THE ELECTRONIC JOURNAL OF INFORMATION SYSTEMS IN DEVELOPING COUNTRIES Pub Date : 2023-08-09 Imtiaz Masroor, Md. Noor Un Nabi, Md. Nur Alam, S. M. Misbauddin, Khan Anin Ahamed
Service-dominant logic viewpoints can be used to construct a model of value co-creation in the service ecosystem by focusing on service provider-beneficiary dyads and inter-dyad interactions. However, the presence of institutional voids can hamper firm performance, even with an improved service ecosystem and value co-creation. This study aimed to investigate the relationship between the service ecosystem
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A smartphone-based surveillance system for acute flaccid paralysis: A technology frames perspective THE ELECTRONIC JOURNAL OF INFORMATION SYSTEMS IN DEVELOPING COUNTRIES Pub Date : 2023-08-09 Bashir Mohammed Mustapha, Samuel C. Avemaria Utulu, Jennifer A. Tyndall
There is a consensus in the information systems (IS) discipline that conflicting views among those implementing IS could result in critical implementation challenges. Prior studies on implementing smartphone-based disease surveillance systems highlight the emergence of diverse perceptions of the system among stakeholder groups. It is argued that these various perceptions play a role in achieving the
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Circular supply chain practices, big data implementation and firm performance: Mediating role of digital technology THE ELECTRONIC JOURNAL OF INFORMATION SYSTEMS IN DEVELOPING COUNTRIES Pub Date : 2023-08-02 Faiza Kiran, Bekir Sahin
The business practices such as supply chains have been transformed significantly due to technological advancement and digitalization. It helps enhance organizational efficiency in consumption, production, and overall operation. Additionally, big data within the supply chain management process has considerably assisted businesses in gathering accurate product information, easily tracing a product, maintaining
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Dark side of IT: A misleading expression? THE ELECTRONIC JOURNAL OF INFORMATION SYSTEMS IN DEVELOPING COUNTRIES Pub Date : 2023-07-31 Silvia Masiero
Research on the “dark side” of information technology (IT) is becoming diffused in the information systems (IS) field. Focused on the negative consequences of IT on individuals, organizations and the society, such a literature has, however, neglected the contribution of ICT4D research to the debate. This paper draws on two streams of research—respectively, on digital identity systems for social protection
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Exploring the anti-corruption abilities of e-procurement in Ghanaian mining companies THE ELECTRONIC JOURNAL OF INFORMATION SYSTEMS IN DEVELOPING COUNTRIES Pub Date : 2023-07-12 Chelteau Barajei, Kwabena Obiri-Yeboah, Elijah Kusi, Abdul Muhsin Z. Mohammed, Abdul Manaan Osman, Francis Gyimah
The anti-corruption capabilities of e-procurement have not gotten any attention in Ghana, although the success factors of e-procurement adoption have been thoroughly researched. The study's main objective is to assess how e-procurement may reduce procurement fraud and corruption in Ghanaian mining enterprises. A self-administered questionnaire was used to gather information on the extent to which e-procurement
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Assessing the failure of Open Government Data initiatives in Brazil THE ELECTRONIC JOURNAL OF INFORMATION SYSTEMS IN DEVELOPING COUNTRIES Pub Date : 2023-06-30 Guilherme Costa Wiedenhöft, Charalampos Alexopoulos, Stuti Saxena, Nina Rizun, Ricardo Matheus
While assessing the potential of a particular digital innovation initiative, especially when it has implications for a range of societal stakeholders, it becomes pertinent to understand the possible bottlenecks in its acceptability as well. In this regard, the present study seeks to understand how the Open Government Data (OGD) initiatives in Brazil are being confronted with bottlenecks in terms of
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Factors influencing mobile banking adoption in India: The role of government support as a mediator THE ELECTRONIC JOURNAL OF INFORMATION SYSTEMS IN DEVELOPING COUNTRIES Pub Date : 2023-06-27 Noopur Saxena, Navneet Gera, Mayur Taneja
This study aims to objectively examine the factors influencing mobile banking adoption in India. There has been a model put forth that is founded on the unified theory of acceptance and use of technology and technology readiness. Data was collected from 536 mobile banking users. The primary determinants influencing mobile banking adoption were assessed using structural equation modeling. The study's
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Implications of regulatory policy for building secure agile software in Nigeria: A grounded theory THE ELECTRONIC JOURNAL OF INFORMATION SYSTEMS IN DEVELOPING COUNTRIES Pub Date : 2023-06-18 Abdulhamid A. Ardo, Julian M. Bass, Tarek Gaber
Nigeria is ranked second worldwide, after India, in reported incidences of cyberattacks. Attackers usually exploit vulnerabilities in software which may not have adequately considered security features during the development process. Agile methods have the potential to increase productivity and ensure faster delivery of software, although they tend to neglect non-functional requirements such as security
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Knowledge management and the revamping of economic development opportunities in the Niger Delta THE ELECTRONIC JOURNAL OF INFORMATION SYSTEMS IN DEVELOPING COUNTRIES Pub Date : 2023-05-23 Kizito Ogedi Alakwe, Temidayo Olugbenga Ibitoye
This paper investigates the centrality of knowledge management as an enabler of economic development opportunities in the Niger Delta region. Given the developmental challenges facing the Niger Delta region, it is imperative that knowledge management should be harnessed as a tool for development. From the prism of PIND and leveraging a qualitative and descriptive approach, this study adopts focus group
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Challenges and barriers faced by older adults to access legislative e-participation platforms in Brazil THE ELECTRONIC JOURNAL OF INFORMATION SYSTEMS IN DEVELOPING COUNTRIES Pub Date : 2023-05-22 Luiza Junqueira, André P. Freire, André Grützmann, Emilene Zitkus
With the steady increase of the aging population in Brazil, older adults demand government services and actions more than ever. The present exploratory study analyzed the challenges and barriers faced by older adults when accessing legislative e-participation platforms, considering whether the challenges would interfere with these citizens' empowerment. The study employed qualitative evaluations with
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The impact of e-government services on customer satisfaction in the private sector: A case study of the Kingdom of Bahrain (SIJILAT), an online commercial registration THE ELECTRONIC JOURNAL OF INFORMATION SYSTEMS IN DEVELOPING COUNTRIES Pub Date : 2023-05-06 Reem AL-Kaabi
Countless e-government program initiatives have been introduced to profit each section of society in the Kingdom of Bahrain: citizens, residents, government entities, and workers' business ventures. It is getting more important to have e-Government systems to supply services to businesses that use them (e-G2B). To improve the Kingdom's national economy, the Information and Government Authority (IGA)
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Do accountants' participation in accounting information systems design enhance perceived accounting information quality: Evidence from Ghana THE ELECTRONIC JOURNAL OF INFORMATION SYSTEMS IN DEVELOPING COUNTRIES Pub Date : 2023-04-16 Francis Aboagye-Otchere, Edward Nartey, Abdulai Enusah, Alice Anima Aboagye
This study examines how accountants' participation in accounting information system (AIS) design can improve their perceptions of the quality of the information provided by the system. An empirical survey of 333 chartered accountants in Ghana was used and the research model was tested using covariance-based structural equation modeling. The results indicate that accountants' participation in AIS design
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A systems framework to analyze the impact of corporate social investment projects with an information technology focus THE ELECTRONIC JOURNAL OF INFORMATION SYSTEMS IN DEVELOPING COUNTRIES Pub Date : 2023-04-07 Mmatseleng Lefike, Marita Turpin, Machdel Matthee
In South Africa, corporate social investment (CSI) is deployed as part of Broad-Based Black Economic Empowerment (B-BBEE) to assist and empower disadvantaged individuals and communities. Previous research revealed that CSI projects are often short-lived and unsustainable. This study aims to analyze the impact of South African CSI projects that focus on information and communication technology (ICT)
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The impact of COVID-19 on cybersecurity awareness-raising and mindset in the southern African development community (SADC) THE ELECTRONIC JOURNAL OF INFORMATION SYSTEMS IN DEVELOPING COUNTRIES Pub Date : 2023-02-13 Laban Bagui, Shallen Lusinga, Nthabiseng Pule, Teofelus Tuyeni, Chimwemwe Q. Mtegha, Enrico Calandro, Wallace Chigona, Basie von Solms
At the beginning of 2020, the world came to a stand-still when governments across the globe decided to enter states of ‘emergency’ or ‘disaster’ over the breakout of the COVID-19 pandemic. The responses to the pandemic included stringent movement restrictions and hygiene advice preventing face-to-face interactions. As a result, many activities, including schooling, working, and shopping were moved
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A spatial data integration and visualization approach for occupational health and safety risks management: Application to Algerian electricity and gas company THE ELECTRONIC JOURNAL OF INFORMATION SYSTEMS IN DEVELOPING COUNTRIES Pub Date : 2023-02-03 Hayat Haroun, Abdessamed Réda Ghomari
In the safety 4.0 era, occupational health and safety (OHS) related data has become one of the most valuable assets for organizations. Risk Management in the OHS field is a data-driven process. However, geospatial data has not been fully considered and few works have used visualization for decision-making purposes. Our research was conducted using a design science research methodology. It is a methodology
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The quality of health data before and after the implementation of the electronic health management information system for the fistula program in Tanzania THE ELECTRONIC JOURNAL OF INFORMATION SYSTEMS IN DEVELOPING COUNTRIES Pub Date : 2023-01-20 Edda Tandi Lwoga, Edwin Musheiguza
This study assessed the quality and challenges of health data before and after the implementation of the Hospital Information System (HIS) for the fistula program at the Comprehensive Community-based Rehabilitation Hospital in Tanzania. This was a mixed methods study. Data were collected at baseline and end-line (before and after the implementation of the HIS) study using quantitative Data Quality
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A holistic understanding of information and communication technology for development through context, resilience, and sustainability: Evidence from a local agriculture extension information service in Ethiopia THE ELECTRONIC JOURNAL OF INFORMATION SYSTEMS IN DEVELOPING COUNTRIES Pub Date : 2023-01-06 Muluneh Atinaf, Salehu Anteneh, Mesfin Kifle
There exists isolated work that focuses on context, resilience, and sustainability of information and communication technology for development (ICT4D). However, research on how the three concepts inform and influence one another to better meet the development goals and priorities is limited. More research is required to enhance our holistic understanding of ICT4D interventions in terms of the approaches
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Geographical variations in outreach of information and communication technology and rural development in West Bengal, India THE ELECTRONIC JOURNAL OF INFORMATION SYSTEMS IN DEVELOPING COUNTRIES Pub Date : 2022-12-27 Sandip Satpati, Kaushal Kumar Sharma
The article investigates the Geographical variations in the outreach of information and communication technology (ICT) diffusion and its effects on rural development across 341 Community Development (CD) blocks of West Bengal. The study is based on secondary data. Secondary data has been collected from Districts Statistical Handbook, Primary Census Abstract, District Census Handbook, and Socio-Economic
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Societal influences on career decision making: Perspectives of African women pursuing technology-related professions THE ELECTRONIC JOURNAL OF INFORMATION SYSTEMS IN DEVELOPING COUNTRIES Pub Date : 2022-12-13 Kaluwa Siwale, Gwamaka Mwalemba
Several studies have explored the phenomenon of low participation of women in science, technology, engineering and mathematics (STEM) fields and careers. However, there remains very limited understanding of this phenomenon from an African woman's perspective. This is particularly concerning when considering the positionality of African women, in a form of deeply entrenched and systemic marginalization
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FinTechs and financial inclusion—Balkan experience: Digital perspectives on financial markets THE ELECTRONIC JOURNAL OF INFORMATION SYSTEMS IN DEVELOPING COUNTRIES Pub Date : 2022-11-20 Simona Andreea Apostu, Mirela Panait, Valentina Vasile, Gagan Deep Sharma, Razvan Vasile
The article aims to identify the stage of development of Fintech in the Balkan countries given the existence of numerous influencing factors Fintech is present in the Balkan countries, with a landscape colorfully generated by the different factors as the involvement of public authorities, the EU membership of only a few countries, the level of financial and digital education of the population. In order
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The acceptance of telemedicine by physicians in Brazil: An institutional theory view THE ELECTRONIC JOURNAL OF INFORMATION SYSTEMS IN DEVELOPING COUNTRIES Pub Date : 2022-11-16 Eduardo Moreira Palma, Amarolinda Zanela Klein, Cristiane Drebes Pedron
Telemedicine comprises different health services held at a distance and is a promising practice for inclusive health care. However, there is still no consensus in the literature about the factors that influence the acceptance and dissemination of these practices. Thus, this study analyzes the factors that influence the acceptance of telemedicine, more specifically, of teleconsultations, by physicians
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Mechanisms fostering the sustainability of actualized value propositions of implemented e-Government projects in Sub-Saharan Africa: A realist evaluation case of Nigeria and Rwanda THE ELECTRONIC JOURNAL OF INFORMATION SYSTEMS IN DEVELOPING COUNTRIES Pub Date : 2022-11-15 Yusuf Ephraim Chidama, Chidi Gerard Ononiwu
This study examines the mechanisms fostering sustainable value propositions of implemented e-Governments projects in sub-Saharan Africa (SSA) as a research focus. Value propositions identify how public organizations use e-Government to fulfill citizens' needs across different roles. Using a concept-centric systematic review, we identified such value propositions as effective public organizations, quality
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Why addressing digital inequality should be a priority THE ELECTRONIC JOURNAL OF INFORMATION SYSTEMS IN DEVELOPING COUNTRIES Pub Date : 2022-11-11 Ahmed Imran
This article addresses the multifaceted and far-reaching implications of digital inequality (DI), drawing upon emerging trends and examples. The aim is to sensitize policymakers, practitioners, and academics to issues surrounding DI and foster a common and deeper understanding among relevant stakeholders. While research has recognized digital inequality and its dimensions, it has not explicated its
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Human resource development AS a contributor to industry 4.0 implementation IN Albania THE ELECTRONIC JOURNAL OF INFORMATION SYSTEMS IN DEVELOPING COUNTRIES Pub Date : 2022-11-04 Ira Gjika, Nikollaq Pano
The increasing popularity of Industry 4.0 and the premises to apply it in different industries are obvious in the Albanian business environment. The role of new technologies, which stay at the center of this paradigm, is unseparated from the whole management systems in the framework of companies and value chains. Introducing new technologies should be supported by new or adapted business models, organizational
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Are citizens engaging with government social media Covid 19 pandemic information? Why media richness and dialogic loop features matter THE ELECTRONIC JOURNAL OF INFORMATION SYSTEMS IN DEVELOPING COUNTRIES Pub Date : 2022-11-04 Chen Mie L. Amores, Mikaela Golden L. Bael, Rean Joy D. Escabarte, Enrique B. Batara, Hazel D. Jovita-Olvez, Queenie Pearl V. Tomaro
This study investigated the extent to which media richness, dialogic loop, and content type affect citizen engagement with local government social media information on the Covid-19 pandemic. Quantitative content analysis through scraping of Facebook posts by the local government was employed in this study. Effects of the determinant variables was tested using negative binomial regression. Results show
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Exploring institutional logics to dynamic ambidexterity in health information system implementation in the public health sector of Ethiopia THE ELECTRONIC JOURNAL OF INFORMATION SYSTEMS IN DEVELOPING COUNTRIES Pub Date : 2022-11-04 Birkinesh Woldeyohannes, Mark Gaynor, Temtim Assefa
Information system (IS) implementation can often lead to inherently contradictory issues, standardization, and evolve-ability, which requires different, sets of information technology (IT) governance mechanisms. Recent research advocate ambidexterity mechanisms which consider the contradictory logic for long-term success yet it has paid little attention to resource-constrained settings which is a source
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Assessing the contribution of the Adhoc crop health surveillance tool on the food security and livelihoods of smallholder farmers in Uganda THE ELECTRONIC JOURNAL OF INFORMATION SYSTEMS IN DEVELOPING COUNTRIES Pub Date : 2022-11-02 Florence Nameere-Kivunike, Elly A. Gamukama, Joyce Nakatumba-Nabende, Daniel Mutembesa, Jeremy Francis Tusubira, Solomon Nsumba, Christopher A. Omongo, Gloria Namanya
One of the perennial causes of food insecurity in Sub-Saharan African countries is crop pests and diseases that affect agricultural production. To address this concern in Uganda, a mobile phone crowdsourcing Adhoc surveillance tool, Adsurv, was deployed and used by smallholder farmers. Adsurv is a crop health surveillance and monitoring mobile application that facilitates diagnosing and managing crop
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Toward an information systems architecture model for university hospitals: A case study in a Brazilian public hospital THE ELECTRONIC JOURNAL OF INFORMATION SYSTEMS IN DEVELOPING COUNTRIES Pub Date : 2022-10-18 Silvano Herculano da Luz Júnior, Francisco Petrônio Alencar de Medeiros, Heremita Brasileiro Lira
The implementation of information systems (IS) architecture is a step in constructing enterprise architecture (EA) according to The Open Group Architecture Framework (TOGAF) and can introduce notable benefits in supporting the management and governance of information and communications technology (ICT) in organizations. However, the literature lacks models that support the construction of IS architectures
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A framework to understand the role of IS artifact in ICT4D THE ELECTRONIC JOURNAL OF INFORMATION SYSTEMS IN DEVELOPING COUNTRIES Pub Date : 2022-10-17 Alfatika Aunuriella Dini, Mathias Hatakka, Øystein Sæbø, Devinder Thapa
In this paper we propose a framework to explain the possibilities of ICT in ICT4D. The PAR (Possibility, Action, Result) framework is based on the theoretical concepts of IS artifacts, affordances, and the capability approach, and is further refined by findings from an eGovernment project in Indonesia aiming to develop a digital platform to facilitate inclusive public debate for the citizens. The framework
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Designing strategy formulation in the midst of uncertainty in digital citizen engagement: A critical reflection of the application of Design Science Research augmented by Soft Systems Methodology to the design of strategy formulation THE ELECTRONIC JOURNAL OF INFORMATION SYSTEMS IN DEVELOPING COUNTRIES Pub Date : 2022-10-17 Umeoniso Joshua Osah, Caroline Pade-Khene
This manuscript details a critical reflection on how Design Science Research (DSR) was applied to the guided development and implementation of a strategy formulation process for a civic tech project called MobiSAM, which was executed in a marginalized local government context. It also demonstrates how the application of DSR is augmented by Soft Systems Methodology (SSM), to ensure that the unstructured
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Understanding the information landscape in agricultural communities in rural Bangladesh THE ELECTRONIC JOURNAL OF INFORMATION SYSTEMS IN DEVELOPING COUNTRIES Pub Date : 2022-10-09 Suvodeep Mazumdar, Sukaina Ehdeed, Andrea Jimenez, Faisal Ahmed, Sifat Momen, Mirza Rasheduzzaman
Knowledge sharing in rural agricultural communities is vital to the success of farmers and sustaining high yields. A range of actors in the knowledge landscape participate in knowledge sharing, and with this, a variety of complexities are introduced. In this paper, we report on a set of field visits, interviews and focus groups in various settings to understand this complex nature of the knowledge
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Exploring the temporal aspect of B-IT social alignment on operational level: A reflexive thematic analysis THE ELECTRONIC JOURNAL OF INFORMATION SYSTEMS IN DEVELOPING COUNTRIES Pub Date : 2022-10-04 Nikola Levkov, Tim Jacks, Richard Boateng
The success of IS change implementation on the operational level is surrounded by challenges that mainly concern cross-departmental management and people issues involved in the implementation process. Different organizational departments are entrained to different temporal structures that shape the temporal context of business and IT (B-IT) communication. Through reflexive thematic analysis, and semi-structured
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Students' perspectives of digital transformation of higher education in Bosnia and Herzegovina THE ELECTRONIC JOURNAL OF INFORMATION SYSTEMS IN DEVELOPING COUNTRIES Pub Date : 2022-09-30 Senad Bećirović, Mersad Dervić
Since the COVID-19 pandemic prompted numerous global changes, educational institutions in Bosnia and Herzegovina were forced to adapt their educational approaches, with schools and universities implementing alternative teaching and learning practices. Thus, this study aimed to investigate students' perspectives on the digital transformation of higher education in Bosnia and Herzegovina, including their
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Internet capabilities and innovation in the Balkan countries: The role of foreign technology licensing THE ELECTRONIC JOURNAL OF INFORMATION SYSTEMS IN DEVELOPING COUNTRIES Pub Date : 2022-09-13 Fadi Hawach, Chao Zhang, Shushanta Acharjee, Ruben Nicolas-Sans
Using the resource-based view and knowledge spillover, this study investigates the direct effects of Internet capabilities (communication, platform, and connection capabilities) on product and process innovation across 10 Balkan countries from 2007 to 2019. The study examines the role of foreign technology licensing in moderating these relationships. In line with findings from developed countries,
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The use of Design Science and Agile Methodologies for improved information systems in the Tanzanian Higher Education context THE ELECTRONIC JOURNAL OF INFORMATION SYSTEMS IN DEVELOPING COUNTRIES Pub Date : 2022-08-31 Anna Kayanda, Lazaro Busagala, Solomon Oyelere, Matti Tedre
There was no known effective approach to implementing information systems in Tanzanian Higher Education Institutions (HEIs) because the requirements of users change frequently and HEIs vary in their requirements. Theoretically, the agile software development process and Design Science Research (DSR) could deliver software that suits such a context, yet no testing had been done priorly. Therefore, this
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The effect of digital transformation on employment in Egypt: An applied study using ARDL model THE ELECTRONIC JOURNAL OF INFORMATION SYSTEMS IN DEVELOPING COUNTRIES Pub Date : 2022-08-26 Esam Mohamed Elgohary, Reham Oncy Abdel-Aziz
The current study aims to measure the effect of digital transformation on employment in Egypt, in addition to developing some proposed measures to sustain the digital vision in the New Republic to reduce unemployment. So, this study tries to contribute to this discussion, which attracted the attention of the two researchers to the problem of this research. EViews 12 Software was used as this study
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Management information system maturity concerns in Nigeria public organizations THE ELECTRONIC JOURNAL OF INFORMATION SYSTEMS IN DEVELOPING COUNTRIES Pub Date : 2022-08-18 Rose Oluwaseun Adetunji, Shawren Singh, Peter Mkhize
Government departments are under increasing pressure to demonstrate technology effectiveness. One approach that government departments can use to be perceived as more technology effective is to understand the Management Information Systems (MIS) maturity issues that affect their departments. There are gaps in the academic literature about how African governments are dealing with the issues of MIS maturity;
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A configurational analysis of IT governance: A study of the financial services sector in Ghana THE ELECTRONIC JOURNAL OF INFORMATION SYSTEMS IN DEVELOPING COUNTRIES Pub Date : 2022-08-13 Alexander Asmah, Michael Kyobe
This study seeks to answer the question, what is the right configuration of IT Governance mechanisms that will improve performance? Although few studies have addressed how governance mechanisms improve performance, these studies have adopted a linear approach in assessing the relationships among governance mechanisms. The nature of the linear relationships has not answered the lingering question making
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The challenges of cloud adoption among South African small to medium enterprises: A thematic analysis THE ELECTRONIC JOURNAL OF INFORMATION SYSTEMS IN DEVELOPING COUNTRIES Pub Date : 2022-07-26 Ronald Mudzamba, Karl van der Schyff, Karen Renaud
The successful use of Information and Communication Technologies (ICTs) by Small to Medium Enterprises (SMEs) remains a persistent problem within developing economies where they face several technical and skills-related challenges. Although cloud services can mitigate some of these challenges, many SMEs fail to adopt cloud services. Therefore, the main objective of this paper was to develop key recommendations
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The role of digital transformation in improving customer satisfaction: An empirical study on Egyptian hotels THE ELECTRONIC JOURNAL OF INFORMATION SYSTEMS IN DEVELOPING COUNTRIES Pub Date : 2022-07-15 Talaat A. Abdel-Hamid, Mohamed Abd el Aziz Sayed Ahmed, Mohamed Abdel Fattah Zohry, Ghada Atef Elshabrawy, Esam Mohamed Elgohary
Nowadays, the acceleration toward digital transformation changes both the way business is done and customers behavior; so hotels have to keep pace with this rapid evolution and seek to digital transformation by adopting the advanced information technologies. This research was conducted with the aim of examining the effect of digital transformation on customer satisfaction so the research focuses on
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Introducing online training for health staff: An institutional perspective THE ELECTRONIC JOURNAL OF INFORMATION SYSTEMS IN DEVELOPING COUNTRIES Pub Date : 2022-06-22 Aprisa Chrysantina, Johan Ivar Sæbø, Jens Johan Kaasbøll
Online training has been gaining popularity for its flexibility and cost-efficiency. Its introduction challenges existing practices of in-service training which are mostly in the form of onsite training. Based on a participative, interpretive case study, we conceptualized in-service training as an institution, examining how the introduction of online training affected changes to the in-service training
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Critical factors affecting the decision to adopt cloud computing in Saudi health care organizations THE ELECTRONIC JOURNAL OF INFORMATION SYSTEMS IN DEVELOPING COUNTRIES Pub Date : 2022-05-24 Faouzi Ayadi
This research aims to identify factors that affect cloud computing (CC) adoption decisions among Saudi health care organizations. More precisely, a research model has been developed and tested to present factors that can facilitate or inhibit the decision to adopt CC in such organizations. In addition to its theoretical contributions, this model would help to formulate some recommendations that can
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Investigating the drivers of cybersecurity enhancement in public organizations: The case of Jordan THE ELECTRONIC JOURNAL OF INFORMATION SYSTEMS IN DEVELOPING COUNTRIES Pub Date : 2022-05-16 Mohammad Atwah Al-ma'aitah
Electronic government systems are broadly recognized in the modern era as useful and valid means of delivering e-services. As the importance and prevalence of e-government services have grown, increasing attention has necessarily been placed on the cybersecurity of electronic programs. Multiple drivers have been identified as contributing to the enhancement of cybersecurity, however, there is limited
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Creating a culture: Reviewing expectations in EJISDC THE ELECTRONIC JOURNAL OF INFORMATION SYSTEMS IN DEVELOPING COUNTRIES Pub Date : 2022-04-17 Robert M. Davison