-
Twenty years of red tourism research: A systematic literature review using the theories-contexts-characteristics-methods framework Tour. Manag. Perspect. (IF 7.3) Pub Date : 2025-06-13 Terrence Tsz Hei Kong, Runqi Zou, Honggen Xiao
Previous red tourism reviews fall short of evaluating the theoretical foundations, contexts, characteristics and methods of existing literature. Through employing the Theories-Contexts-Characteristics-Methods framework, this paper is the first systematic review that synthesized 279 CSSCI Chinese-written and 30 English-written empirical research articles. It provides a snapshot of the state-of-the-art
-
When travel teaches: Unpacking student outcomes in educational tourism Tour. Manag. Perspect. (IF 7.3) Pub Date : 2025-06-05 Sharleen Xiaolian Chen, Lili Yu, Serene Wai Tsz Tse, Yupu Zhang
This study employs a mixed-methods approach to examine the effects of educational tourism on university students' learning from the cognitive, affective, and behavioral domains. Unlike previous studies that focus on a single learning domain, this study offers a comprehensive understanding of the significant outcomes of educational tourism on the well-rounded development of young adults. It investigates
-
Scale development and validation of residents' green creativity in tourism destinations Tour. Manag. Perspect. (IF 7.3) Pub Date : 2025-06-03 Xiaoli Lu, Meng Zhou, Xumo Tian
This study expands the topic of employee's green creativity (EGC) in corporate organizations to a broader tourism destination context, and reveals the connotations and dimensions of RGC by anchoring the ability-motivation-opportunity (AMO) theory. We find that the RGC in tourism destination is composed of three dimensions, namely, green creative practice, green life belief, and green opportunity recognition
-
To share or not to share: Examining the stress of sharing tourism experiences on social media Tour. Manag. Perspect. (IF 7.3) Pub Date : 2025-05-31 Zhuowei Huang, Tingting Guo, Linghan Zhang
This study employs a mixed-methods approach to explore the stress individuals experience when sharing tourism experiences on social media, which is underexplored in existing tourism literature. Guided by the Stressor-Strain-Outcome model, a conceptual framework concerning the stress of sharing is developed and empirically tested using Generalized Structural Equation Model, incorporating six stressors
-
Pay more and sacrifice more for environmental practices? The role of compensation in hotel booking intentions Tour. Manag. Perspect. (IF 7.3) Pub Date : 2025-05-30 Ana Belén Martín-Gago, Carmen Camarero, Marta Laguna-García
This paper aims to further understand willingness to sacrifice and willingness to pay a higher price for booking a hotel with environmental practices. We examine the acceptance of individual sacrifices (without compensation) versus shared sacrifices between hotel-client (with compensation), and we shed light on effective compensatory methods. The research comprises three studies: a questionnaire to
-
Does Airbnb matter to the domestic tourism market? Empirical evidence from Airbnb supply and tourism demand in South Korea Tour. Manag. Perspect. (IF 7.3) Pub Date : 2025-05-28 Taehyee Um, Minwoo Lee, Ki-Joon Back, Namho Chung
The growth of Airbnb has given rise to changes in tourist behavior and tourism-related industries. However, research on domestic tourism demand (DTD) for Airbnb supply has been limited. Thus, this study uses the autoregressive distributed lag model and Granger causality analysis based on the tourism demand theory to investigate the relationship between Airbnb supply and DTD. Expenditure on tourism-related
-
Eudaimonic well-being outcomes from international study tourism experiences: The Lotus framework of well-being Tour. Manag. Perspect. (IF 7.3) Pub Date : 2025-05-23 Sera Vada, Sarah Gardiner, Brent Moyle, Sebastian Filep, Lu Chang
Scholarship on the concept of tourist well-being has experienced significant growth. Despite this, studies have predominantly explored the hedonic aspects of well-being, leaving eudaimonic dimensions underexplored and conceptually underdeveloped. Consequently, this research seeks to explore the underlying dimensions of eudaimonic well-being which emerge from international study tourism experiences
-
Effect of inbound tourism on inclusive growth: Does institutionalized democracy matter? Tour. Manag. Perspect. (IF 7.3) Pub Date : 2025-05-22 Alex O. Acheampong, Eric Evans Osei Opoku, Isaac Koomson
This paper examines the effect of inbound tourism on inclusive growth and whether the effect is moderated by countries' democratic institutions. Using data from 154 countries from 2000 to 2020 and the dynamic generalized method of moments estimator, we found that inbound tourism (tourism arrival, receipt, and expenditure) is positively related to inclusive growth. Also, democracy is found to have a
-
Integrating smart technologies and artificial intelligence to build smart tourism destination ecosystems: A model for smart destination management Tour. Manag. Perspect. (IF 7.3) Pub Date : 2025-05-16 Serhat Bingöl, Yang Yang
This study explores how smart technologies and artificial intelligence transform destination management into smart destination management in urban destinations in the United States. Hence, primary and secondary data were collected in ten cities in the United States through qualitative research to provide multiple perspectives. The secondary data consisted of smart technologies and artificial intelligence
-
Unraveling meaning in life from tourism: An iconology approach on cancer patients Tour. Manag. Perspect. (IF 7.3) Pub Date : 2025-05-09 Wei Xiong, Xiaowen Luo, Xi Yu Leung, Meijiao Huang
Research on the tourism experiences of cancer patients and their perceptions of meaning in life is limited. Based on the tourist gaze, this study investigates visual-textual narratives in social media posts by 83 breast cancer patients, employing an iconology approach integrating multi-source validation and objective coding protocols to ensure methodological rigor. The findings revealed five landscape
-
How important is charisma? The impacts of charismatic tour-guiding and service disclosure on tourist trust, self-disclosure, interaction quality, and emotional solidarity Tour. Manag. Perspect. (IF 7.3) Pub Date : 2025-05-07 Changwei (Aiway) Hu, Xingbao (Simon) Hu, Yingsha Zhang
Integrating charismatic leadership theory and social penetration theory, this study employs PLS-SEM and multigroup analysis to explore how charismatic tour-guiding and service disclosure impact tourist trust, interaction quality, and emotional solidarity in both natural and cultural destinations. Results from two studies reveal that both charismatic tour-guiding and guide service disclosure enhance
-
An exploratory study on the personal brand of tour leaders Tour. Manag. Perspect. (IF 7.3) Pub Date : 2025-05-06 Sheng-Hshiung Tsaur, Tien-Ming Cheng, Tsung-Lin Yang
Forming and establishing the personal brand of tour leaders is crucial to personal competitiveness and developing a tour‑leading career. This study used the self-expansion theory to comprehensively understand the concept and implications of a leader's personal brand. This approach addresses the limitations identified in previous research, which has primarily focused on analyzing a leader's attributes
-
Giving face or not losing face? The effect of AI service robot politeness strategy on value co-creation in hospitality Tour. Manag. Perspect. (IF 7.3) Pub Date : 2025-05-05 Yu Wang, Xiuli Zhong, Wenlong Mu
Politeness has been widely incorporated into AI-driven etiquette systems. Drawing on face concept, guanxi model, and li code, this study explores the effect of politeness strategy on value co-creation (VCC). Three between-subject experiments investigated the relationship between politeness strategies and VCC and the mediating role of customer commitment (CC). The moderating effect of the robot type
-
Exploring the psychological restoration of tourists in natural and cultural destinations: The moderating roles of novelty and familiarity Tour. Manag. Perspect. (IF 7.3) Pub Date : 2025-04-25 Rui Cui, Sadaf Farahani, Yihua Xie, Xiaozhou He
This study, grounded in the Attention Restoration Theory, examines the relationship among perceived destination restorative quality, restorative effect, and revisit intentions. It particularly assesses how this relationship is moderated by novelty and familiarity in natural and cultural destinations. Utilizing partial least squares (PLS) analysis, it uncovers that novelty negatively moderates the relationship
-
Effects of Weather and air quality on travel behavior Tour. Manag. Perspect. (IF 7.3) Pub Date : 2025-04-23 Hae Jin Hwang, Yoo Ri Kim, Sangwon Park, Namho Chung
This study examines the impact of weather and air quality on tourist movement in Jeju Island, emphasizing the role of environmental factors in destination choice. Using multiple data sources and the Spatial Durbin Model (SDM), the analysis explores spatial-temporal relationships between environmental conditions and travel behavior. Results indicate that average temperature and wind speed positively
-
Last chance tourism: A systematic literature review and future research directions Tour. Manag. Perspect. (IF 7.3) Pub Date : 2025-04-21 Belinda Barton, Edmund Goh
As last-chance tourism (LCT) gains prominence as a significant research domain, inherent challenges include limited destination lifespans and unsustainable visitor surges. The increasing tourism demand at LCT sites often exceeds carrying capacity, accelerating environmental and cultural degradation, which necessitates a stronger theoretical foundation for researchers and managers. Despite the growing
-
Examining the legitimacy landscape of the right to tourism Tour. Manag. Perspect. (IF 7.3) Pub Date : 2025-04-19 Valeriya Radomskaya, Abhishek Singh Bhati
Discourses on the legitimacy of the right to tourism are often characterized by complexity and polarization. This study provides an in-depth examination of this discourse, grounded in institutional theory. We present a novel synthesis of key legitimacy perspectives, identifying eight distinct legitimization approaches: nested, purist, discretionary, ethical, social, vulnerability, precautionary, and
-
Generational differences in adopting AI-generated travel advice: What drives trust and reduces resistance? Tour. Manag. Perspect. (IF 7.3) Pub Date : 2025-04-15 Siamak Seyfi, Changkyu Lee, Yunkyoung Jo, Myung Ja Kim
The adoption of Generative Artificial Intelligence (GAI) in tourism is expanding, yet significant generational differences remain in its acceptance for travel planning and decision-making. This study, drawing on the theoretical lens of innovation resistance and generation theory, examines how generational attitudes toward technology shape perceptions of barriers to GAI adoption in tourism experiences
-
Corrigendum to “Estimating public preferences for thalassotherapy centers using a choice experiment” [Tourism Management Perspectives Volume 50, January 2024, 101214] Tour. Manag. Perspect. (IF 7.3) Pub Date : 2025-04-14 Gi-Young Chae, Chul-Yong Lee
-
Do virtual makeovers achieve a better trip? The role of tourists' photo editing and sharing behavior in experience evaluation and memorability Tour. Manag. Perspect. (IF 7.3) Pub Date : 2025-04-01 Ningqiao Li, Fang Meng, Xiaonan Zhang, Bi Yang
Tourists' photo editing behavior has increasingly become an integral part in their travel activities, yet it has received limited research attention. This study aims to examine the impact of photo editing on tourists' experience evaluation and memorability, as well as the underlying mechanism of emotional arousal and the moderating effect of photo sharing on social media. This study employed one pre-study
-
Social entrepreneurship in tourism: A framework-based scoping review and research agenda Tour. Manag. Perspect. (IF 7.3) Pub Date : 2025-03-12 Richard S. Aquino, Karla A. Boluk
While tourism social entrepreneurship (TSE) has been gaining the interest of tourism scholars, little is known about the extent of knowledge on TSE and how understanding this phenomenon may be advanced. To address these gaps, we conducted a framework-based scoping review of academic publications (N = 190) on this topic published from 2006 to 2023. We operationalised Gartner's (1985) framework for new
-
The political dimension of tourism: New insights into freedom of expression and tourism development Tour. Manag. Perspect. (IF 7.3) Pub Date : 2025-03-04 Umut Uzar, Mucahid Samet Yılmaz
Tourism, vital for global economic recovery post-pandemic, receives extensive attention. While economic and socio-cultural factors dominate inbound tourism studies, the political dimension remains elusive. Limited research delves into the political economy of tourism, primarily focusing on institutions, neglecting freedom of expression's potential impact on international tourists' destination preferences
-
“Love me, love my destination”: How fans' affection for a celebrity influences their intentions to visit an endorsed destination Tour. Manag. Perspect. (IF 7.3) Pub Date : 2025-03-03 Chenyue Zhao, Xiaojie Lin, Ganghua Chen
This research explores how celebrity endorsement informs fans' travel behavior, specifically how affection for celebrities (“love me”) compels fans to visit destinations these famous figures endorse (“love my destination”). Leveraging affect transfer theory and the match-up hypothesis, we executed a survey and an experiment to investigate this phenomenon. Results indicate that celebrity involvement
-
Settler colonialism and tourism routes in Southern Brazil Tour. Manag. Perspect. (IF 7.3) Pub Date : 2025-02-18 Sandro Carnicelli, Sarah Marroni Minasi, Vander Valduga, Alessandro Manzoni
Debates regarding the silencing of minorities and the marginalisation of those colonised is not new. The process of perpetuating colonialism is seen in the narratives regarding immigration of those from the global North who occupied places and spaces in the global South. To critically analyse the discursive reality of tourist routes in the three states forming the Southern region of Brazil, we conducted
-
Transformative value in cultural tourism: Scale development and its impact on tourist eudaimonic well-being Tour. Manag. Perspect. (IF 7.3) Pub Date : 2025-02-13 Yundan Zheng, Xiaoyun Han, Jialin (Snow) Wu, Limin Xiao
Cultural tourism has the potential to foster significant tourist transformation, yet the concept of transformative value in cultural tourism and its relationship with tourist eudaimonic well-being remain underexplored. Through in-depth interviews with 29 tourists who experienced transformation after a cultural tourism experience, this study clarified the key components of transformative value. Following
-
-
Travel podcast listening: Antecedents and segmentation Tour. Manag. Perspect. (IF 7.3) Pub Date : 2024-12-25 Manisha Manisha, Biplab Datta
Podcasting has seen a dramatic surge worldwide. Given the crucial role of audio media and storytelling in tourism, we empirically explored the nascent phenomenon of travel podcast consumption. Exploratory factor analysis, cluster analysis and discriminate analysis are used as methodological approaches. Our study unveiled four antecedents of travel podcast listening and four distinct segments of travel
-
Beyond technical website compliance: Identifying and assessing accessible tourism value chain information content on national tourism organisation websites Tour. Manag. Perspect. (IF 7.3) Pub Date : 2024-12-18 Trinidad Domínguez Vila, Simon Darcy
COVID-19 has produced numerous changes in the tourism sector, accelerating the transition to digitally based offers. Today, most tourists use the internet, including people with disability, the elderly, families with children and others with access needs. However, while there have been many studies examining the technical access compliance of websites, there have been no studies that have examined
-
How consumers react to online reviews and managerial responses from marked source channels on an accommodation-sharing platform? Tour. Manag. Perspect. (IF 7.3) Pub Date : 2024-12-15 Chunhong Li, Lingfei Deng, Qiaoqiao Deng, Rob Law
Resource sharing, which is a common online platform merger or cooperation phenomenon, involves the sharing of online reviews and managerial responses (MRs) originating from competing platforms on a focal platform. However, how reviews and MRs marked as originating from different channels can sway the booking intention of consumers on the focal platform remains unknown. By considering consumer and host
-
Territorial hosts and deviant tourists: Exploring the linkages in P2P accommodation Tour. Manag. Perspect. (IF 7.3) Pub Date : 2024-12-13 Zhendong Ni, Zhihui Zhang, Hongwei Tu
This study examined the mechanisms and conditions under which host territorial behavior stimulates deviant tourist behavior. Drawing on compensatory control theory, the present study argues that sense of control is likely to act as a mediator between host territorial behavior and deviant tourist behavior, whereas interpersonal sensitivity moderates the association between host territorial behavior
-
Management self-perception of Iranian women managers in tourism amidst social change Tour. Manag. Perspect. (IF 7.3) Pub Date : 2024-12-12 Parastoo Moghaddam, Daniel Blasco Franch, Natàlia Ferrer-Roca
This research examines the convergence of self-perception, tourism management, and social movements among Iranian women. This case study centers on Iranian women's transforming self-perception as tourism managers amidst the country's recent social movement, internationally known by “Women, Life, Freedom”, revolving around women's rights. Qualitative methods were employed to gain deep insights into
-
Prosocial disposition shaping tourist citizenship behavior: Toward destination patronage intention Tour. Manag. Perspect. (IF 7.3) Pub Date : 2024-12-12 Carla Rodriguez-Sanchez PhD, Eduardo Torres-Moraga PhD, Franco Sancho-Esper PhD, Ana B. Casado-Díaz PhD
This study explores the factors influencing tourist citizenship behavior (TCB) at destinations—voluntary actions by tourists that support the destination's well-being. Grounded in social exchange and equity theories, it examines individual traits (prosocial disposition) and destination factors (perceived justice) as drivers of TCB, along with its effect on tourists' patronage intentions. Two structural
-
Harmonizing sustainability and resilience in post-crisis cultural tourism: Stakeholder insights from the Split metropolitan area living lab Tour. Manag. Perspect. (IF 7.3) Pub Date : 2024-12-10 Ante Mandić, Lidija Petrić, Smiljana Pivčević
This study uses the Split Metropolitan Area as a case study to explore the intersection of sustainability and resilience within cultural tourism, specifically through the lens of Living Labs (LL). Through qualitative research involving stakeholder focus groups, this study investigates how cultural tourism can adapt and thrive in post-crisis recovery scenarios. The research highlights the complexities
-
How do current and anticipated positive emotions nudge tourists' pro-environmental behavior? Joint evidence from laboratory and field survey experiment studies Tour. Manag. Perspect. (IF 7.3) Pub Date : 2024-11-25 Yang Gao, Zhenbin Zhao, Kuiyuan Qin, Yu Liu, Yuan Li
The impact of emotions on tourists' pro-environmental behavior (PEB) has been a key issue in the field of tourism management research. This study investigates the nudging mechanism of positive emotions on tourist PEB through both laboratory and field survey experiment studies. Study 1 used a priming paradigm to study the nudging effect of positive emotions on tourist pro-environmental choices at both
-
Children's learning processes in family travel: A narrative review through a social cognitive lens Tour. Manag. Perspect. (IF 7.3) Pub Date : 2024-11-12 Zhuxian (Zoey) Li, Charles Arcodia, Elaine Chiao Ling Yang, Truc H. Le
While the significance of family travel in facilitating children's informal learning is widely recognized, current research overlooks how children learn during such journeys. This study adopts social cognitive theory (SCT) as its theoretical framework and conducts a narrative synthesis of the fragmented environmental, behavioural, and personal factors influencing children's learning processes in family
-
Unlocking the helpfulness of extreme and exaggerated hotel online reviews: Consumers and brand influences Tour. Manag. Perspect. (IF 7.3) Pub Date : 2024-11-07 Sergio Román, Isabel P. Riquelme, Dawn Iacobucci
In the digital age, where extreme reviews capture the most attention, understanding their influence on consumer decision-making becomes crucial, particularly in the hospitality industry. This research examines consumers' perceptions of the helpfulness of extreme and exaggerated positive online hotel reviews. Specifically, we explore the role of consumer traits (buying impulsiveness and susceptibility
-
Group conflict and group harmony affect future female companion travel intentions: The mediating effect of female companion travel experience Tour. Manag. Perspect. (IF 7.3) Pub Date : 2024-11-04 Xin Wang, Xiao Fang Li, Ivan Ka Wai Lai
When women travel together, the social identity of the members creates group harmony, but disagreements over travel arrangements create intragroup conflict. This study draws on the self-categorization theory to examine the impact of group conflict and group harmony on female companion travel experiences and future female companion travel intentions. The study used both qualitative and quantitative
-
Platform-enabled innovation adoption in the tourism sector: A case study on Booking.com Tour. Manag. Perspect. (IF 7.3) Pub Date : 2024-11-04 Andrea Mantovani, Claudio A. Piga, Carlo Reggiani, Yevgeniya Shevtsova
This paper presents a case study on the adoption of innovative features offered by a platform to partner firms in the tourism sector. These features are part of an innovation process that, if properly implemented, can improve platform's functionality while enriching client firms' and users' experiences. Our investigation sheds light on the characteristics of firms that are associated with the adoption
-
The festival industry and gender inequality: The case of Edinburgh, the world's leading festival city Tour. Manag. Perspect. (IF 7.3) Pub Date : 2024-10-30 Benedetta Piccio, Louise Todd, Martin Robertson
This paper explores issues women face in achieving leadership positions in the festivals sector, and their experiences of gender inequality. The setting is Edinburgh, the UK's leading festivals' tourism destination. Underpinned by feminist research, this study involved semi-structured interviews, including visual methods, with 33 women. Participants were employees or freelance workers in Edinburgh's
-
An integrated framework for disability workforce research: A macro-meso-micro analysis Tour. Manag. Perspect. (IF 7.3) Pub Date : 2024-10-28 Siqi Emily Lu, Brent Moyle, Elaine Yang, Sacha Reid
Research on people with disability (PWD) in tourism and hospitality workforce is gaining prominence. However, this body of literature appears to be fragmented, limiting the advancement of knowledge within this emergent field. This research draws on the workforce taxonomy (Macro, Meso, and Micro) as an analytical framework to critically assess PWD research in tourism and hospitality workforce. Findings
-
The interaction effect of time metaphors and destination-related user-generated content appeal on visit intention: A construal-level perspective Tour. Manag. Perspect. (IF 7.3) Pub Date : 2024-10-04 Fangxuan (Sam) Li, Jianan Ma
This study aims to explore the interaction effect of time metaphors and destination-related user-generated content (UGC) appeal on visit intention based on construal-level theory. The interaction effect was investigated in three scenario-based experiments. When representing the passage of time, people typically use one of the two time metaphors: the ‘ego-moving’ metaphor, where the ‘self’ moves away
-
Exploring senior solo travel through a tri-factor healthy ageing framework Tour. Manag. Perspect. (IF 7.3) Pub Date : 2024-09-21 Edmund Goh, Aaron Tham, Mun Yee Lai
The growth of ageing populations has seen a popularity surge in seniors travelling for healthy ageing. While senior tourism is stereotypically associated with group travel, our study has identified a novel trend—senior solo travel. Despite the growing prominence, this segment remains under-researched. This paper proposes a healthy ageing travel framework, examining the motivations of senior solo travellers
-
Follow me for fun: A cross-level perspective on constructing a model of tour leader playfulness and tour member delight Tour. Manag. Perspect. (IF 7.3) Pub Date : 2024-09-13 Tien-Ming Cheng, Ci-Yao Hong, Ying-Chan Liu
This study investigated the effect of tour leader playfulness on the quality of interactions between tour members and leaders, tour leader attachment, and tour member delight. The study employed a cross-level approach by considering the perspectives of both tour leaders and tour members participating in group package tours. A questionnaire survey was conducted to obtain insights from both perspectives
-
Memories are not all positive: Conceptualizing negative memorable food, drink, and culinary tourism experiences Tour. Manag. Perspect. (IF 7.3) Pub Date : 2024-09-10 Matthew J. Stone, Erose Sthapit
Memorable tourism experience (MTE) and memorable food tourism experience (MFTE) research has focused almost exclusively on positive experiences. This has limited theoretical development because categorizing positive experiences may not cover all memorable experiences. This study asked travelers for their most memorable negative food travel experience. Notably, about 30% stated they never had a negative
-
Towards social and environmental sustainability at food tourism festivals: Perspectives from the local community and festival organizers Tour. Manag. Perspect. (IF 7.3) Pub Date : 2024-09-06 Timo Thelen, Sangkyun Kim
This study aims to examine the underlying barriers that hinder social and environmental sustainability at food tourism festivals from the perspectives of the local community and festival organizers. In the context of an abalone festival in Japan, a qualitative analysis of in-depth interviews with key stakeholders was conducted. The findings suggest that the local community's skepticism and mediocre
-
Family travel as an educational experience: Revealing multi-level Parents' perceived value through a family systems approach Tour. Manag. Perspect. (IF 7.3) Pub Date : 2024-09-04 Zhuxian (Zoey) Li, Yi Yang, Xiaoming Zhang
Family travel has experienced significant growth in recent years, with an increasing emphasis on its educational benefits for children. However, limited research comprehensively reveals these benefits from the perspective of perceived value, considering children's diverse roles in various social contexts. Employing a family systems approach, this study interviewed 35 parents to investigate their perceived
-
The role of regional LGBTQI+ festivals and events in promoting social movements: A local stakeholder perspective Tour. Manag. Perspect. (IF 7.3) Pub Date : 2024-08-31 Oscar Vorobjovas-Pinta, Joanna Pearce, Anne Hardy
Festivals and events can foster a collective sense of purpose and foster shared commitment to a cause by engaging the numerous and diverse stakeholders necessary for the organisation and running of these events. It is from this stakeholder perspective that this paper explored how LGBTQI+ events can help regional communities resist marginalisation and become advocates for social movements. Interviews
-
The Impact of Default Options on Tourist Intention Post Tourism Chatbot Failure: The Role of Service Recovery and Emoticon Tour. Manag. Perspect. (IF 7.3) Pub Date : 2024-08-30 Lilei Wang, Junyang Xiao, Zeyuan Luo, Yanghong Guo, Xing’an Xu
Chatbot service failures are inevitable in tourism and hospitality, how chatbot service recovery retains tourists is an issue that cannot be ignored. The nudging effect of default options on consumers' behavior has been demonstrated in marketing. Whether default options can be as a powerful tool for service failure recovery is underexplored. Thus, this study aims to explore whether the default option
-
Please don't go: Gendered formal and informal tools for talent retention in hospitality from an organizational social capital approach Tour. Manag. Perspect. (IF 7.3) Pub Date : 2024-08-27 Teresa Villacé-Molinero, Laura Fuentes-Moraleda, Rocío González-Sánchez
Hospitality sector is currently facing a “war for talent” because of the exodus of professionals after the pandemic. The aim of this research is to identify the presence of gender-specific employment strategies for retaining talent within the hospitality sector, from an organizational social capital perspective. Thematic analysis was conducted based on 31 in-depth interviews with managers from different-sized
-
Driving sustainable entrepreneurship: Institutional and psychological influences at the Macao food festival Tour. Manag. Perspect. (IF 7.3) Pub Date : 2024-08-24 Fernando Lourenço, Weng Si Lei, Ubaldino Couto, Weng I Lei, Ranis Cheng
This study examines the impact of institutional pressures on restaurant entrepreneurs' adoption of biodegradable cutlery and tableware at the Macao Food Festival. Through semi-structured interviews and thematic analysis with 30 entrepreneurs, the study reveals that despite the increasing demand for sustainability, entrepreneurs often prioritise other business concerns. However, findings highlight that
-
Firm-level political risk and corporate investments in the hospitality and tourism industry: The moderating role of asset tangibility and corporate governance quality Tour. Manag. Perspect. (IF 7.3) Pub Date : 2024-08-24 Ozgur Ozdemir, Wenjia Han, Ezgi Erkmen, Melih Madanoglu
Firms in the hospitality and tourism (HT) industry need to continuously make capital investments to sustain their long-term growth. These investments occur under varying conditions, including levels of political risk. Hence, this study examines the effects of firm-level political risk on corporate investments of 251 U.S. HT over the period 2002–2022. It further explores the moderating role of asset
-
Quality interactions give rise to residents' desire to engage with tourists: A cognitive appraisal model Tour. Manag. Perspect. (IF 7.3) Pub Date : 2024-08-23 Kyle Maurice Woosnam, Shavneet Sharma, Dimitrios Stylidis, Gurmeet Singh
The global tourism industry, a significant contributor to the world economy, often grapples with challenges related to the interactions between resident communities and tourists. This study, testing a cognitive appraisal theoretical model, explores how the quality of interactions (situation) between residents and tourists influences emotional solidarity (appraisal), which explains perceived emotions
-
How does a historical linguistic landscape influence tourists' behavioral intention? A mixed-method study Tour. Manag. Perspect. (IF 7.3) Pub Date : 2024-08-21 Jianchi Dai, Haiying Chen, Zhiming Zhang
Although historical linguistic landscapes (HLLs) are vital at cultural heritage sites, little is known about their interactive relations with tourists. This study aims to apply a mixed method approach to explore the relationship between HLLs and tourists' behavioral intention. Using a case study of the Sotto Portico streets of Haikou, it is found that (i) the constructive authenticity of HLLs is positively
-
Does location affect the mechanism of tourism competitiveness? Evidence from machine learning analysis Tour. Manag. Perspect. (IF 7.3) Pub Date : 2024-08-20 Qiuhao Zhao, Pengfei Xu, Bingbing Wang, Sensen Wu, Maoying Wu, Pingbin Jin
Evaluation of tourism competitiveness is crucial for the development of destinations. However, a research gap exists in comprehending the spatial variances in the factors that influence tourism competitiveness. This study aims to fill this gap by empirically investigating the spatially heterogeneous effects of determinants related to tourism competitiveness. To achieve this, we utilized multi-source
-
Exploring moral gaze: Children gazing at suffering in dark tourism Tour. Manag. Perspect. (IF 7.3) Pub Date : 2024-08-17 Emma Dresler
-
Exploring the spiritual well-being experiences of transnational religious festival attendees: A grounded theory approach Tour. Manag. Perspect. (IF 7.3) Pub Date : 2024-08-15 Ermias Kifle Gedecho, Seongseop (Sam) Kim
This study aimed to examine the spiritual well-being outcomes that encompass eudemonic well-being elements within transnational religious festivals. Employing a constructivist grounded theory method, the study focused on two UNESCO inscribed transnational religious festivals attended by an Ethiopian diaspora community. Through this research, six dimensions of spirituality were identified: attachment
-
Between gaze and taste: Senses, imaginaries, and the sustainability of culinary heritage in Greek tourist-oriented tavernes Tour. Manag. Perspect. (IF 7.3) Pub Date : 2024-08-15 Michal Rozanis, Rafi Grosglik, Nir Avieli
This article examines food tourism events in permanent tourist-oriented food venues, focusing on Greek . Drawing on ethnographic research in Greece since 2010, we explore how tourists' expectations and sensory experiences in food events influence culinary heritage and social sustainability. We employ Urry's “tourist gaze” concept, integrating it with a comprehensive analytical framework addressing
-
Is cuteness innocent? Public forgiveness to Theme Park mascots Tour. Manag. Perspect. (IF 7.3) Pub Date : 2024-08-09 Lijuan Su, Siyi Hou, Ye Zhang, Caijiao Lu, Xueting Zhai
A scholarly debate has arisen concerning the influence of cuteness on the public's propensity for forgiveness during crises. Theme parks present a unique context where interacting with cute mascots is a central draw for visitors, yet these can become a source of crisis. This study aims to examine the impact of theme park cute mascots on the public's forgiveness in online crises and employs the Shanghai
-
Towards a model to measure the efficiency of inter-organizational knowledge transfer for tourism destinations Tour. Manag. Perspect. (IF 7.3) Pub Date : 2024-07-10 Hossein Raisi, Kourosh Esfandiar, Llandis Barratt-Pugh, Gregory Willson, Rodolfo Baggio
Tourism industry relies on destination-level knowledge transfer for innovation and competitiveness, yet slow adoption of knowledge management practices hinders the potential benefits. Academic studies on knowledge transfer and its efficiency are limited and very few have addressed this phenomenon at inter-organizational level particularly in a tourism destination context. We aim to address this gap
-
Uses of tourism resources for educational and community development: A systematic literature review and lessons Tour. Manag. Perspect. (IF 7.3) Pub Date : 2024-07-10 Md Azmain Muhtasim Mir, Becky Shelley, Can-Seng Ooi
This article examines the current state of knowledge and gaps in existing research regarding the uses of tourism resources for regional children and young people's educational attainment and community development. Using a systematic literature review methodology, 21 English-language empirical research articles published between 2012 and 2021 were selected. The study points to areas for future research