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AI Resume Writing: How Prompt Confidence Shapes Output and AI Literacies Business and Professional Communication Quarterly (IF 1.4) Pub Date : 2024-09-11 Timothy M. Ponce
This study explores how confidence levels in user prompts affect AI-generated resume text. Using six varied prompts for AI models ChatGPT-3.5, Gemini, and Perplexity, it examines how AI interprets and responds to different confidence levels. The findings reveal significant differences in AI-generated resumes based on prompt confidence, highlighting the need to adapt resume pedagogy for the AI age.
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What We Do in the Shadows: Workplace Romance Nondisclosure and Employee Well-being Business and Professional Communication Quarterly (IF 1.4) Pub Date : 2024-08-02 Jessica L. Doll
Research suggests that the nondisclosure of relationships may cause adverse psychological stress; however, no studies have empirically examined the impact of secret workplace romances (WRs) on employee well-being. This article uses the communication privacy management theory as a framework to test workplace romance nondisclosure on job and life satisfaction. Relationship nondisclosure predicted differences
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Intercultural Dynamics: Language, Identity, and Communication in a Globalized World Business and Professional Communication Quarterly (IF 1.4) Pub Date : 2024-07-26 Rina Juwita, Ainun Nimatu Rohmah
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Enhancing Educational Outcomes Through Strategic Guest Speaker Selection: A Comparative Study of Alumni and Industry Experts in University Settings Business and Professional Communication Quarterly (IF 1.4) Pub Date : 2024-07-26 The Anh Phan, Thi Hong Nhung Vu, Ngoc Thao Nguyen Vo, Thu-Hang Le
This study investigates the impact of guest speaker programs on student engagement and skill development in a university setting, focusing on different types of speakers: alumni and industry experts. Through a quantitative analysis involving 159 business students, the research examines how speaker characteristics influence perceived learning outcomes, problem-solving abilities, and communication skills
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Preparing Students for Communicating in Business: A Framework for Informing Literacy Practices Business and Professional Communication Quarterly (IF 1.4) Pub Date : 2024-06-25 Marcy Leasum Orwig, Jane Strong, Bridget Kurtenbach
Preparing students to communicate in business has often been an overlooked area within literacy studies. With current calls by Cardon et al. (2024) to focus on core competencies in the business communication classroom with the emergence of generative AI, it is more important than ever to remember Berkenkotter and Huckin’s (1994) explanation that students will always learn in a form of “situated cognition
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Idioms as a Tool for Enhancing Professional Competence and Cross-Cultural Communication Business and Professional Communication Quarterly (IF 1.4) Pub Date : 2024-06-21 Anamari Irizarry Quintero, Camille Villafañe-Rodríguez, Robyn Johnson, Linda Clarke
This research examines the role of idiomatic expressions (IEs) in international business (IB) communication and non-native speakers’ (NNEs’) English proficiency. It investigates how IE affect IB communication’s effectiveness and whether IEs should be taught to NNE. We collected feedback from academics who confirmed the importance of IE and relevant business idioms from professional websites. We also
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Ethics and AI Assemblages: A Heuristic Analysis of Undergraduate Business Student Perspectives Business and Professional Communication Quarterly (IF 1.4) Pub Date : 2024-05-31 Stephen J. McElroy, Kristi Girdharry
Drawing upon a framework of “assemblage thinking,” this article offers an approach to considering artificial intelligence (AI) and ethics that seeks to think relationally across the positions occupied as educators and students at a business school. To complement discussions of assemblage and examinations of ethics in the AI era, we draw upon the perspectives of a relatively understudied population
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Building Critical AI Literacy in the Business Communication Classroom Business and Professional Communication Quarterly (IF 1.4) Pub Date : 2024-05-31 Danielle DeVasto, Zsuzsanna Palmer
The public release of ChatGPT in 2022 ushered in a new era, affirming the present reality of AI-assisted writing and the critical role business instructors play in preparing students. This study presents the results of a pedagogical experiment. Specifically, it evaluates strategies for integrating and teaching about AI in the business communication classroom, focusing on the impact of generative AI
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From Diverse Perspectives to Unified Agreements: Intercultural Negotiation Dynamics in the Digital Age Business and Professional Communication Quarterly (IF 1.4) Pub Date : 2024-05-30 Renata Čuhlová, Jaroslav Demel
This article aims to investigate the role of cultural differences within the current international business environment affected by technological advances, concentrating on the negotiation procedure and its outcome. The conclusion is based on the analysis of email interviews between top negotiators from the Czech Republic with long-term professional experience worldwide. The authors suggest considering
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Communicating Clear Guidance: Advice for Generative AI Policy Development in Higher Education Business and Professional Communication Quarterly (IF 1.4) Pub Date : 2024-05-30 Sarah Moore, Kathryn Lookadoo
This article presents the ongoing conversation about generative AI guidance and policy in higher education. The article examines syllabus policies, including analyzing sentiment, emotion, and common themes in GenAI policies. Findings show that policies should be audience-focused, clearly written, and grounded in strategies to promote ethical AI use in academia and the workforce. Practical tips for
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Critical Thinking and Problem-Solving in the Age of ChatGPT: Experiential-Bibliotherapy-Blogging Project Business and Professional Communication Quarterly (IF 1.4) Pub Date : 2024-05-30 Daneshwar Sharma
Critical thinking and problem-solving are essential skills in management education. ChatGPT and other AI-assisted writing tools might disrupt conventional tools like essay writing and case-study analysis. The project incorporates bibliotherapy-inspired usage of ChatGPT and critical thinking and problem-solving frameworks to make students identify and solve real-life problems like social media addiction
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Pedagogical Impact of Text-Generative AI and ChatGPT on Business Communication Business and Professional Communication Quarterly (IF 1.4) Pub Date : 2024-05-11 Daneshwar Sharma, Himanshi Pandey
The article discusses the impact of text-generative AI in business communication pedagogy. The onset of open AI, such as ChatGPT, has the potential to transform the way faculty and students approach oral and written professional business communication. Through focus group discussions and netnography, the study employs content analysis to evaluate the strengths, weaknesses, opportunities, and threats
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Team Presentation Theory II: Q&A Management Business and Professional Communication Quarterly (IF 1.4) Pub Date : 2024-05-09 Daniel Usera, Alex Fuller
Effective Q&A management in team presentations is a crucial yet often neglected aspect in academic discourse. Building upon Usera and Fuller’s previous work, this article explores the intricacies of Q&A management for teams. It outlines three key challenges teams face in managing Q&A, introduces two common components (isolated and embedded Q&A) with strategic insights, and proposes techniques for anticipating
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Limitations of ELP Tests in Predicting Academic Achievement in the Middle East: A Case Study of the University of Sharjah’s EFL Students Majoring in Business Business and Professional Communication Quarterly (IF 1.4) Pub Date : 2024-04-30 Ismail Ben Douissa, Khaled Besbes
This article discusses the limitations of language proficiency tests in predicting academic performance among business students at the University of Sharjah. It focuses on EFL students who had been instructed in Arabic before joining the university. Using a regression analysis model, the article demonstrates that students’ weakness in writing proficiency cannot be predicted by standardized tests such
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Selections From the ABC 2023 Annual Conference, Denver, Colorado, USA: A Rocky Mountain of Business Communication Teaching Innovations Business and Professional Communication Quarterly (IF 1.4) Pub Date : 2024-04-26 D. Joel Whalen, Charles Drehmer, Andrew Cavanaugh
Innovative classroom-tested approaches to cross-cultural communication—diversity, equity, and inclusion—and personal and professional development are featured. Readers can explore 10 teaching creations debuted at the 2023 My Favorite Assignment sessions at the Association for Business Communication Annual International Conference held in Denver, Colorado, USA.
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Using Scenario-Based Assessment in the Development of Students’ Digital Communication Skills and Professional Competence Business and Professional Communication Quarterly (IF 1.4) Pub Date : 2024-04-16 Catherine Nickerson, Peter Davidson
In this discussion, we consider how the use of scenario-based assessment (SBA) can provide students with a way of developing the digital communication skills that business communication research has found they will need for the workplace, alongside other aspects of professional competence. This is because SBA can be employed to engage learners in the same types of authentic performance tasks in a situated
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Employee Perceptions of Supervisor Credibility: Predictive Effects for Employee Well-Being Outcomes Business and Professional Communication Quarterly (IF 1.4) Pub Date : 2024-04-12 Alan Mikkelson, Cris Tietsort, Craig Hinnenkamp
Supervisor credibility was used to predict employee well-being indices in two separate studies (total N = 675). In Study 1, perceptions of supervisor credibility (competence, goodwill, and trustworthiness) were all positively related to job satisfaction, motivation, and organizational commitment. Regression analyses indicated that goodwill was the strongest predictor of all three employee well-being
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Interprofessional Communication of Combatant First-Aid Personnel: Emotional Co-construction in Training Framework Business and Professional Communication Quarterly (IF 1.4) Pub Date : 2024-04-11 Olesia Liubashenko
First-aid personnel who engage in initial dialogues with injured combatants on the front lines become participants in interprofessional communication and need training courses that address their requirements for effective communication and dialogic interaction in combat environments. The primary objective of this research is to integrate emotional co-construction strategies into the training curriculum
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Book Review: The Business Communication Profession: Essays on the Journeys of Leading Teacher-Scholars Business and Professional Communication Quarterly (IF 1.4) Pub Date : 2024-04-06 Rachel Dolechek
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Selections From the ABC 2023 Annual Conference, Denver, Colorado USA: Mining Nuggets of Business Communication Pedagogy Gold Business and Professional Communication Quarterly (IF 1.4) Pub Date : 2024-03-25 D. Joel Whalen, Charles Drehmer, Andrew Cavanaugh
This My Favorite Assignment (MFA) article features 11 teaching innovations first presented at the 2023 Association for Business Communication Annual International Conference held Denver, Colorado, USA. These assignments are designed to boost students’ writing, persuasion, crisis management skills, and personal and professional development.
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The Impact of Company Field Trips and Representative Image on Students’ CSR Knowledge Sharing Intentions Business and Professional Communication Quarterly (IF 1.4) Pub Date : 2024-03-21 The Anh Phan, Tran-Thuy-Duong Ninh
This study examines the effect of company field trips on Vietnamese university students’ corporate social responsibility (CSR) awareness and their intentions to share CSR-related content. Utilizing pre- and postvisit surveys among 136 students, the research reveals that these trips significantly enhance students’ understanding of CSR, particularly its ethical dimensions, and encourage them to share
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Courageous Conversations: Preparing Students to Lead in a Politically Polarized Business Environment Business and Professional Communication Quarterly (IF 1.4) Pub Date : 2024-03-18 Allison Schlobohm, James H. Johnson
We describe an experimental curriculum innovation that creates a safe space for students to engage in courageous conversations —to openly share diverse thoughts and opinions as well as vigorously debate politically charged issues of critical business importance. Course evaluations and online surveys of student experiences and reactions strongly suggest that the courageous conversation model is an excellent
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Perceptions of Professionalism and Authenticity in AI-Assisted Writing Business and Professional Communication Quarterly (IF 1.4) Pub Date : 2024-03-12 Anthony W. Coman, Peter Cardon
This study captured the perspectives of 887 working adults to explore views of professionalism, authenticity, and effectiveness of AI-generated messages. With a 3 (message type) × 2 (disclosed vs. undisclosed) × 2 (ChatGPT-generated vs. Google-generated AI messages) design, professionals generally view AI-generated content favorably in all conditions. Across all messages, professionals consistently
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Changes in Risk Reporting by Japanese and U.S. Corporations, 2010-2019 Business and Professional Communication Quarterly (IF 1.4) Pub Date : 2024-03-05 Shinobu Suzuki
This study undertakes a cross-cultural examination of corporate risk reporting to test for convergence and divergence perspectives on risk communication. It asks whether the frequencies of risk topics communicated by globalizing organizations from different national cultures become isomorphic or remain culturally distinct. It analyzed longitudinal data on risk factors reported by Japanese and U.S.
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The Importance of Topoi in the Business and Professional Communication Classroom Business and Professional Communication Quarterly (IF 1.4) Pub Date : 2024-02-14 Christina L. McDowell, Annette M. Holba
This essay discusses the need and the value of explicitly integrating rhetoric within the business classroom setting; introduces basic rhetorical structures that enhance the workplace skill set; identifies the significance of topoi in the business and professional communication classroom pedagogy; and provides an example of the practical application of using topoi as a pedagogical construct in the
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Entrepreneurial Mindsets & Rhetorical Canons: Enhancing Business Communication Pedagogy via Cross-disciplinary Theory, Praxis Business and Professional Communication Quarterly (IF 1.4) Pub Date : 2024-02-13 Josie A. Burks, Craig E. Armstrong
Business and professional communication courses hold special opportunities to contribute to students’ development of entrepreneurial mindsets through the use and extension of classical rhetorical theory and praxis. We situate pedagogical activities within the context of the entrepreneurial venture pitch by using Rhetorical Canons of invention, arrangement, style, memory, and delivery to develop oral
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Empowering Product Teams to Advance Inclusive Language and Mitigate Hateful Speech on Social Media Products Business and Professional Communication Quarterly (IF 1.4) Pub Date : 2024-02-09 Genevieve Smith, Gabriella Licata, Ishita Rustagi
As social media use proliferates, so does hateful language on such platforms among users. How might product teams be empowered to tackle hateful speech and promote inclusive language proactively among users? We developed an intervention that targets the organizational culture of tech companies and their product teams as a driver for change. More specifically, the intervention aimed to advance inclusive
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Accent Bias Training in Undergraduate Human Resource Management Education Business and Professional Communication Quarterly (IF 1.4) Pub Date : 2024-02-09 Mary Grantham O’Brien, Thao-Nguyen Nina Le, Anamaria Bodea, Pavel Trofimovich, Masako Shimada
Accent bias, a type of linguistic bias that is based on a speaker’s pronunciation, is a source of partiality in hiring and retention decisions. This study sought to understand perspectives on linguistic diversity and accent bias among university instructors and students in undergraduate human resource management programs. Results point to a lack of coverage alongside stereotypical views about accents
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Something to Talk About! Testing the Antecedents and Consequences of Workplace Romance in Indian Hotel industry Business and Professional Communication Quarterly (IF 1.4) Pub Date : 2024-02-09 Seep Sethi, Shalini Srivastava
The present study attempts to understand and establish the interplay between workplace romance and workplace gossip through the lens o McClelland’s theory of need in the context of the Indian hospitality industry. The data were collected from 216 hotel employees using a time-lagged design. PLS-SEM was used to test the hypothesized associations. The results indicated a positive association between workplace
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Role of Experiential Learning Program on Business Writing Skills of Management Students Business and Professional Communication Quarterly (IF 1.4) Pub Date : 2024-02-07 Shruti Srinivasan, Ravikumar Thangaraj, Jain Mathew
Purpose:Writing has been identified as an important skill. Business writing refers to the form of writing that is used to communicate in formal settings in various corporations and organizations. A number of research studies have identified writing as a crucial skill that needs to be developed by students. The purpose of the study is therefore to understand how an experiential learning module on business
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An Analysis of Online Perceptions in Response to Microsoft’s and Google’s Sexual Harassment Scandals Business and Professional Communication Quarterly (IF 1.4) Pub Date : 2024-02-07 Roxana D. Maiorescu
This study contributes to the literature on corporate diversity and crisis management by analyzing stakeholder perceptions in the aftermath of Google’s and Microsoft’s sexual harassment scandals. The results reveal that both scandals were construed from the perspective of activism, an inherent feature of social media communication. While users made demands for additional corrective action from both
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Selections From the ABC 2023 Annual Conference, Denver, Colorado, USA: Seeing the Future of Business Communication Teaching From a Mile High Perch Business and Professional Communication Quarterly (IF 1.4) Pub Date : 2024-02-06 D. Joel Whalen, Charles Drehmer, Andrew Cavanaugh
Artificial intelligence assignments lead this article’s 11 teaching innovations selected from the My Favorite Assignments presented at the 2023 Association for Business Communication’s Annual International Conference held in Denver, Colorado. USA. Pedagogy presented here also includes ideas to enhance student engagement and techniques to transform learning via gamification.
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Harry Potter and the Artificially Intelligent Wand: Learning Team Communication in a Simulation Environment Business and Professional Communication Quarterly (IF 1.4) Pub Date : 2024-02-06 Payal Mehra, Gaurav Lavanya, Rishab Chauhan
Communication scholars have done an excellent work in creating business simulations to engage the students in learning communication concepts. However, more can be done to foster interactive business and professional communication pedagogy. Instructors must continue to devise new ways to enable the students to apply business communication concepts. In response to these calls, this article presents
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Overcoming Emotional and Communication Barriers With Performing Arts Strategies: The Case of Puerto Rican Business Students Business and Professional Communication Quarterly (IF 1.4) Pub Date : 2024-01-30 Anamari Irizarry Quintero
This article discusses interdisciplinary approaches to help students overcome communication barriers by integrating performing arts in Business Communication courses. Companies emphasize a workforce with solid soft skills to succeed. International Business employs English; thus, practical communication skills in English provide access to jobs in international scenarios. However, in Puerto Rico, second-language
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Is Your Résumé/Textbook Up-To-Date? An Audit of AI ATS Résumé Instruction Business and Professional Communication Quarterly (IF 1.4) Pub Date : 2024-01-29 Kathryn Lookadoo, Sarah Moore
Businesses increasingly use Artificial Intelligence (AI) Applicant Tracking Systems (ATS) to screen job applicants’ résumés. A summative content analysis auditing how 18 business communication, business English, and technical communication textbooks cover résumés and AI ATS found a lack of consensus. The study identified the challenge of offering specific advice on emerging AI technology in textbooks
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Defining Personality: Epistemic Authority in Recruitment Interviews Business and Professional Communication Quarterly (IF 1.4) Pub Date : 2024-01-28 Teija Ahopelto, Johanna Ruusuvuori, Melisa Stevanovic, Sanni Tiitinen
Personality testing is an elementary part of recruitment. The test results are increasingly considered a necessary means of obtaining information about candidates’ personalities and suitability. This has raised questions about who has the right to define a candidate’s personality in recruitment interviews. Here, we use conversation analysis to describe two strategies through which recruiters evaluate
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Bridging the Boundaries of Corporate Language Competence in Multinational Teams Business and Professional Communication Quarterly (IF 1.4) Pub Date : 2024-01-23 Maria-Luisa Weinzierl
Few studies to date examined the emotional unrest that results from communication across cultures in multinational teams (MNTs). Through examination of 12 in-depth interviews and a focus group of respondents from MNTs, this study investigates the impact of language-induced emotions in MNTs resulting from a corporate language mandate. Even with highly proficient linguists, MNTs still experience collaborative
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Team Presentation Theory I: The Five Formats Business and Professional Communication Quarterly (IF 1.4) Pub Date : 2024-01-17 Daniel Usera, Alex Fuller
Team presentations are prevalent in education and business, yet there is a notable scarcity of scholarly research and discussion on effective delivery practices. The authors bridge this gap by introducing a theoretical foundation for team presentations, enabling further exploration. They first establish prerequisites that a team must address regarding the speech outline, member roles, and transition
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Selections From the ABC 2022 Annual International Conference, Tampa, Florida, USA: Sharing Teaching Innovations With a Porpoise Pod’s Coordination, Speed, and Grace Business and Professional Communication Quarterly (IF 1.4) Pub Date : 2023-05-16 D. Joel Whalen, Charles Drehmer
Business communication teachers navigate a constantly changing pedagogical geography shaped by technology and breakthrough discoveries in linguistics, psychology, and neurobiology. My Favorite Assi...
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Technostress and Online Teaching During COVID-19 Pandemic: The Case of Lebanon Business and Professional Communication Quarterly (IF 1.4) Pub Date : 2023-05-12 Fadi Bou Reslan, Jihad El Hokayem
During the COVID-19 pandemic, several countries have eliminated face-to-face classes in all schools, requiring all teachers to deliver classes remotely. In this regard, the wide spread of informati...
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The Importance of Instructor Affirming Messages in Business Communication Students’ Writing Apprehension Business and Professional Communication Quarterly (IF 1.4) Pub Date : 2023-04-23 Michelle T Violanti, Stephanie Kelly, Emily Denton, Makayla Schill
Through the guidance of social presence theory, this study sought to understand how instructors’ affirming messages and social presence behaviors affect students’ writing apprehension in online bus...
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Supervisor Communication Competence and Employee Outcomes: Predictive Effects in Remote, Hybrid, and In-Person Workplaces Business and Professional Communication Quarterly (IF 1.4) Pub Date : 2023-04-18 Alan Mikkelson, David Sloan, Rylee Walter, Craig Hinnenkamp
Supervisor communication competence was used to predict both beneficial (Study 1) and detrimental (Study 2) employee outcomes across remote, hybrid, and in-person work experiences. In both studies,...
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Reappraising the Relationship Between Interview Anxiety and Performance Outcome in a Computer-Mediated Setting Business and Professional Communication Quarterly (IF 1.4) Pub Date : 2023-04-07 Archana Shrivastava, Shradha Kabra, Meera Kapoor
By adapting methods used to measure anxiety in physical employment interview, this study in the first stage identifies levels of anxiety induced in a computer-mediated interview setting. In the sec...
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Power Dynamics in Business English as a Lingua Franca Discourse Business and Professional Communication Quarterly (IF 1.4) Pub Date : 2023-04-07 Mohammod Moninoor Roshid, Raqib Chowdhury
Although power manifests as a form of social behavior through language, how it contributes to business English lingua franca (BELF) discourses remains underresearched. This article problematizes ho...
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To Trust or Not to Trust: Consumer Perceptions of Corporate Sociopolitical Activism Business and Professional Communication Quarterly (IF 1.4) Pub Date : 2023-04-03 Yijing Wang, Linnea Bouroncle
When companies take a stance on sociopolitical issues, it is considered corporate social advocacy (CSA). This article examines to what extent perceived corporate motives of engaging in CSA affect c...
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Teaching MBA Students Business Report Writing Using Social Media Technologies Business and Professional Communication Quarterly (IF 1.4) Pub Date : 2023-04-03 Payal Mehra
Data-driven decision making has now moved beyond its traditional domains—operations research, business economics, computer sciences, and business statistics—to “softer subjects,” such as human reso...
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Selections From the ABC 2022 Annual International Conference, Tampa, Florida: A Sunrise of Classroom-Tested Pedagogy Business and Professional Communication Quarterly (IF 1.4) Pub Date : 2023-03-31 D. Joel Whalen, Charles Drehmer
This article offers readers 11 classroom teaching innovations presented at the 2022 Association for Business Communication’s (ABC’s) Annual International Conference. Sessions were held online and o...
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Building on the Competency Pivot: Helping Students Build Job Portfolios for Employment Business and Professional Communication Quarterly (IF 1.4) Pub Date : 2023-03-31 Matt Marino
The purpose of this article is to share teaching strategies within business and professional communication that assisted students in developing a job portfolio, potentially enhancing students’ abil...
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Teaching for a Digital World: Foundations, Practices, and Possibilities Business and Professional Communication Quarterly (IF 1.4) Pub Date : 2023-03-10 Lynn B. McCool, Alanah Mitchell
Virtual teams have been adopted by organizations and studied for decades. However, the COVID-19 pandemic highlighted the importance of technology-supported collaboration more than ever. This growin...
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A 20-20 Culture Communication Template Tool for Multinational Management Business and Professional Communication Quarterly (IF 1.4) Pub Date : 2023-03-06 Apoorva Bharadwaj
The article deals with intercultural business communication challenges that complicate discourses in multinational organizations. The article explores the cultural incompatibility problems with the...
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Examining Social Presence, Team Cohesion, and Collaborative Writing in Online Teams Business and Professional Communication Quarterly (IF 1.4) Pub Date : 2023-02-21 Lynn B. McCool
In a case study involving three asynchronous online professional writing courses, this research investigates students’ abilities to establish a social presence and build team cohesion via collabora...
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Transnational Technical Communication: English as a Business Lingua Franca in Engineering Workplaces Business and Professional Communication Quarterly (IF 1.4) Pub Date : 2023-02-21 Amy Hodges, Leslie Seawright
Recent scholarship argues for increased attention to students’ linguistic diversity and intercultural communication competence. Our study examined the experiences of 10 working engineers who had gr...
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Exploring Bias in Evaluation of Job Seeker Introductory Emails Business and Professional Communication Quarterly (IF 1.4) Pub Date : 2023-02-21 Stephanie Kelly, Jorge Gaytan, Shona Morgan, Michael K. Cundall, Jr., Galen Foresman
This study explored potential biases in professional writing evaluation. An experiment was conducted in which individuals with hiring authority or influence at their workplace evaluated an email wi...
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My Favorite Assignment—A Storm Surge of Teaching Innovations Business and Professional Communication Quarterly (IF 1.4) Pub Date : 2023-02-01 D. Joel Whalen, Charles Drehmer
This article presents a curated collection of 10 teaching innovations debued at the Association for Business Communication’s 87th annual meeting held in Tampa, Florida, USA, and online October 2022...
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The Top 10 Soft Skills in Business Today Compared to 2012 Business and Professional Communication Quarterly (IF 1.4) Pub Date : 2023-01-29 Shannon Fletcher, Kristen R. V. Thornton
The work environment has drastically changed in the last 10 years, necessitating a new look at which soft skills are most relevant in today’s workplace. Because of COVID-19, organizations had to ra...
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Memes as Instructional Tools for Experiential Information Processing in Public Speaking Courses Business and Professional Communication Quarterly (IF 1.4) Pub Date : 2023-01-29 Daneshwar Sharma
Students process information in two modes: cognitive and experiential. Case studies and stories are generally used as tools for experiential information processing. This article uses memes as an in...
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Training and Development in Argumentative and Aggressive Communication: Contributions of Dr. Andrew S. Rancer Business and Professional Communication Quarterly (IF 1.4) Pub Date : 2023-01-29 Theodore A. Avtgis
This article discusses the work of Professor Andrew S. Rancer and his contributions to theory-building and application efforts of argumentative and aggressive communication. Germinal training effor...
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Annual Reports Readability From Linguistic and Communication Perspectives: Systematic Literature Review Business and Professional Communication Quarterly (IF 1.4) Pub Date : 2023-01-29 Herenia Gutiérrez Ponce, Julián Chamizo González, Manar Al-Mohareb
This research presents a new theoretical framework through assessing readability research based on the linguistics and communication perspectives to determine the obfuscation probabilities and how ...
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The Theory of Independent-Mindedness: Three Decades of Research on Organizational Communication Effectiveness Business and Professional Communication Quarterly (IF 1.4) Pub Date : 2023-01-29 Theodore A. Avtgis, Andrew S. Rancer
The purpose of this article is to review over three decades of research supporting the organizational communication management theory known as the Theory of Independent-Mindedness. The theory is es...
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In-Demand Instructional Communication Competencies for Organizational Trainers Business and Professional Communication Quarterly (IF 1.4) Pub Date : 2023-01-20 Craig Engstrom, Rose Helens-Hart
An analysis of surveys (N = 143) and interviews (n = 34) with human resources and talent development professionals suggest respondents desired corporate trainers who were competent communicators—wh...