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Restaurant survival prediction using machine learning: Do the variance and sources of customers’ online reviews matter? Tour. Manag. (IF 10.9) Pub Date : 2024-09-13 Hengyun Li, Anqi Zhou, Xiang (Kevin) Zheng, Jian Xu, Jing Zhang
Restaurant constitutes an essential part of the tourism industry. In times of uncertainty and transition, restaurant survival prediction is vital for deepening organizations' understanding of business performance and facilitating decisions. By tapping into online reviews, a prevalent form of user-generated content, this study identifies review variance as a leading indicator of restaurants’ survival
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The role of local adaptive capacity in marine ecotourism scenarios Tour. Manag. (IF 10.9) Pub Date : 2024-09-10 I Wayan Koko Suryawan, Vania Dian Gunawan, Chun-Hung Lee
Understanding and enhancing local adaptive capacity is crucial for the sustainable development of marine ecotourism. This research explores the adaptive capacities of local stakeholders in the West Bali National Park (WBNP), Indonesia, focusing on marine ecotourism. The research uses a mixed-methods approach, combining stakeholder interviews and a comprehensive questionnaire based on the choice experiment
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Understanding reputational disaster during economic crises: Evaluating aviation sector response differentials Tour. Manag. (IF 10.9) Pub Date : 2024-08-31 Erdinc Akyildirim, Shaen Corbet, Juan Luis Nicolau, Les Oxley
This research investigates the impact of reputational events on the financial performance of airlines, with a particular focus on differential behaviour regarding the types of events—environmental, social, and governance (ESG), and the economic cycle, whether recessionary or expansionary. Based on a sample of 6288 events, our findings reveal a distinct pattern of depressed returns and increased variance
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Cost-benefit analysis in UK hotels: A hybrid SOCP-MCDM approach Tour. Manag. (IF 10.9) Pub Date : 2024-08-30 Yong Tan, Sangwon Park, Antônio Mamede Araújo de Medeiros, Peter Wanke
Performance evaluation has been an important topic of concern for tourism industry practitioners as well as academic researchers, and its investigation in the UK hotel sector is paramount because this industry has been experiencing a higher level of competition. The present study contributes to the previous literature on hotel performance evaluation in general by proposing an innovative hybrid method
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Navigating market waves: How CEO political ideology shapes the currents of innovation-induced tourism value Tour. Manag. (IF 10.9) Pub Date : 2024-08-29 Fernando Campayo-Sanchez, Francisco José Mas-Ruiz, Juan Luis Nicolau
The upper echelons theory postulates that the cognitive frameworks of top executives shape organizational decisions and behaviors. Based on this theory, this study contributes to the literature by analyzing the effects of the chief executive officer's (CEO) political ideology and political climate on variations in the market value of tourism firms resulting from their innovation activities. An empirical
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All words have consequences: Concrete versus abstract language in management response to hotel guest reviews Tour. Manag. (IF 10.9) Pub Date : 2024-08-24 Chunyu Li, Yiheng Yu, Raffaele Filieri, Geng Cui
Hospitality managers increasingly respond to hotel guest reviews to achieve customer satisfaction and cultivate customer relationships. Conventional wisdom suggests that concrete language is more effective in customer service encounters. However, little is known whether, when and why abstract concrete management response is more effective in achieving customer satisfaction. We adopt a mixed-method
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The changing institutional logics behind sustainability reports from the largest hotel groups in the world in 2014, 2018 and 2021 Tour. Manag. (IF 10.9) Pub Date : 2024-08-23 Mireia Guix, Juan José Nájera Sánchez, Ma Jesús Bonilla Priego, Xavier Font
We develop a content analysis framework that uses a pattern matching technique and a priori coding of stakeholder inclusiveness and engagement, and materiality of sustainability reports. Our analysis identifies the institutional logics behind the sustainability reports of the largest 50 international hotel groups in 2014, 2018, and 2021. We find that the quantity (under 60%) of sustainability reports
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Customer satisfaction scores: New models to estimate the number of fake reviews Tour. Manag. (IF 10.9) Pub Date : 2024-08-22 John Fry, Andrew Brint
In this paper we develop new models for the distribution of customer satisfaction scores. This leads to new approaches for estimating the number of fake reviews in empirical data. Modifications of the basic model are presented that account for the propensity of extreme positive and negative reviews, and a potential lack of engagement on the part of reviewers. Further work to incorporate price and cultural
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Penal heritage hotels as sites of conscience?: Exploring the use and management of penal heritage through adaptive reuse Tour. Manag. (IF 10.9) Pub Date : 2024-08-19 Brianna Wyatt
Decommissioned penal buildings have become a nascent form of heritage hotels. However, they remain under-researched within tourism and hospitality research despite the growing literature concerning prison tourism. While current discourse remains conflicted over the use of penal heritage for tourist experiences, this research note applies adaptive reuse theory to explore the use and management of penal
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Character is fate: How tourism entrepreneurs’ extraversion and agreeableness affect their market exit in the sharing economy Tour. Manag. (IF 10.9) Pub Date : 2024-08-16 Hui Li, Lan-fei Gao
The rate of market exit of tourism entrepreneurs from sharing economy platforms is surprisingly high, given that the sharing business is flourishing. We argue that the destiny of performance is partly shaped by the tourism entrepreneur's personality, and explore the effect, channel, and interaction of personality traits on exit (vs. operation) with three studies. Based on a dataset comprising monthly
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Encountering robots: Customers’ autonomous behaviors in tourism services Tour. Manag. (IF 10.9) Pub Date : 2024-08-14 Jingyu Liu, Yibei Li, Weiwei Li, Deguang Liu
Service providers shape customers’ desires to increase their profits, potentially limiting customer choices and expression. This is prominent in tourism because of the unfamiliarity and uncertainty of destinations. Drawing on social impact theory, we posit that customers feel more comfortable and behave more autonomously when they encounter a service provider with less social impact. Through five scenario-based
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Using adaptive cycles and panarchy to understand processes of touristification and gentrification in Valencia, Spain Tour. Manag. (IF 10.9) Pub Date : 2024-08-14 Shirley Nieuwland, Mariangela Lavanga, Ko Koens
This paper takes a multi-level approach to gain a better understanding of (tourism) gentrification and tourism excesses in three popular tourist neighbourhoods in Valencia, Spain. This city radically changed tourism policies in 2015, from a top-down approach that was focused on economic growth, towards one in which localhood and community development are stimulated. However, the change has done little
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Beyond static rankings: A tourist experience-driven approach to measure destination competitiveness Tour. Manag. (IF 10.9) Pub Date : 2024-08-09 Jinyan Chen, Jie Wu, Dan Wang, Bela Stantic
In the dynamic field of destination management, maintaining a destination's competitiveness requires understanding the evolving preferences of tourists. However, current research often adopts a static approach, failing to capture the dynamic nature of tourist needs and the evolving competitiveness of a destination. To address this, we introduce a novel approach using user-generated content from various
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E.M.JernsandM.PerssonE.LundbergTourism, Knowledge and Learning2024RoutledgeLondon130pp., (Pbk.), £19.99 ISBN 9781032275642 Tour. Manag. (IF 10.9) Pub Date : 2024-08-08 Ayyub Damran, Ahmad Yulisar Barmansah Nur, Mamnunah
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Customer mistreatment and employees’ coping strategies: A Meta-SEM analysis Tour. Manag. (IF 10.9) Pub Date : 2024-08-07 Yu Ma, Pei Liu, Xinru An, Zhongda Wu, Aimei Li, Changqin Lu
Despite the numerous studies on customer mistreatment, our understanding of the effectiveness of coping strategies for customer mistreatment remains limited. This research provides a meta-analytic structural equation modeling (meta-SEM) analysis to explore the distinctive coping types that employees may use when encountering customer mistreatment, as well as the subsequent outcomes. Drawing on the
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Do tourists experience suffering when they touch the wailing wall? Tour. Manag. (IF 10.9) Pub Date : 2024-08-06 Xingyang Lv, Zixin Yuan, Fang Wan, Tian Lan, Gila Oren
Tactile engagement is a critical aspect of tourist experiences. Embodied cognition theory suggests a direct correlation between physical sensations and psychological perceptions. For example, touching the textured stones at the Wailing Wall, a revered religious site in Jerusalem, can evoke intense emotions in tourists. This study explores the impact of rough tactile sensations on dark experiences through
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Satisfaction and sustainability concerns in whale-watching tourism: A user-generated content model Tour. Manag. (IF 10.9) Pub Date : 2024-08-02 Carmelo J. León, Chaitanya Suárez-Rojas, José Manuel Cazorla-Artiles, Matías M. González Hernández
This study examines the satisfaction and sustainability concerns of whale-watching tourists by analysing user-generated content (UGC) on social media. A satisfaction model was developed and estimated utilising an ordered probit analysis with UGC data from TripAdvisor over the last 13 years that includes a specific whale-watching lexicon. The model addresses most of the physical, human, environmental
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Advanced Introduction to Tourism Economics, D. W. Marcouiller, Elgar Advanced Introductions, Cheltenham, UK, Northampton, MA, USA (2023). 148 pp., (cased), £85.00 ISBN 9781839109126, (paperback), £15.95 ISBN 9781839109140, (eBook), £12.76 ISBN 97818339109133. Tour. Manag. (IF 10.9) Pub Date : 2024-08-02 Sonia Messori
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The indelible stains: Exploring destination stereotypes after crisis events Tour. Manag. (IF 10.9) Pub Date : 2024-08-01 Ting-Ting Yang, Wen-Qi Ruan, Yong-Quan Li, Shu-Ning Zhang, Yan Zhou
Popular perceptions of a destination could be shaped and changed by a crisis event, even if this event was at an end. However, few studies have explored the content and formation of destination stereotypes in the crisis context. This study aims to fill this gap by conducting qualitative research based on 34 interviews and 133 online posts. The results reveal four categories of destination stereotypes:
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This is what being queer looks like: The roles LGBTQ+ events play for queer people based on their social identity Tour. Manag. (IF 10.9) Pub Date : 2024-07-31 Faith Ong, Clifford Lewis, Girish Prayag
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Meaningful body talk: Emotional experiences with music-based group interactions Tour. Manag. (IF 10.9) Pub Date : 2024-07-31 Junchuan Wang, Qiuju Luo, Mimi Li
Music-based group interaction (MGI) is a complex social phenomenon that is important for individuals' emotional experiences. However, research on emotion in tourism lacks a focus on group interaction integrating the mind and body. Guided by Damasio's neurocognitive-evolutionary theory, this study used an adapted go-along method at Midi Festivals to analyze festivalgoers' emotional experiences during
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Facilitating topic modeling in tourism research:Comprehensive comparison of new AI technologies Tour. Manag. (IF 10.9) Pub Date : 2024-07-31 Andrei P. Kirilenko, Svetlana Stepchenkova
In the past few years, a new crop of transformer-based language models such as Google's BERT and OpenAI's ChatGPT has become increasingly popular in text analysis, owing their success to their ability to capture the entire document's context. These new methods, however, have yet to percolate into tourism academic literature. This paper aims to fill in this gap by providing a comparative analysis of
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Tit for tat: How hotel guests can be convinced to do their part to reduce energy consumption Tour. Manag. (IF 10.9) Pub Date : 2024-07-30 Robert Steiger, Ursula Scholl-Grissemann, Andreas Kallmuenzer, Fabian Klier, Mike Peters
Efforts to mitigate climate change and address the energy crisis underscore the imperative of saving energy and reducing CO emissions. Drawing on random utility theory and equity theory, this study investigates how hotels as key hospitality players can motivate their guests to save energy during their stays. Discrete choice experiments show that behavior-oriented attributes directly affecting comfort
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Who sets prices better? The impact of pricing agents on consumer negative word-of-mouth when applying price discrimination Tour. Manag. (IF 10.9) Pub Date : 2024-07-27 Jinwei Wang, Zhihua Zhou, Shuting Cao, Lei Liu, Jianrong Ren, Alastair M. Morrison
Price discrimination often results in negative emotional experiences for price-disadvantaged consumers. Building on affective events theory, the impact of different pricing agents (algorithms vs. humans) on the negative word-of-mouth (NWOM) was investigated for price-disadvantaged consumers through seven experiments (n = 2080) and a single-paper meta-analysis. The findings revealed that algorithmic
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Caught in the maze: Exploration of the ‘tourist trap’ phenomenon Tour. Manag. (IF 10.9) Pub Date : 2024-07-25 Reni Polus, Rajesh Nautiyal, Ashish Nautiyal
This research note explores the intricate nature of tourist traps, going beyond the prevalent negative stigma attached to them. While the term tourist trap is casually used, only a limited number of scholars have investigated the intricacies of this phenomenon, and there is a scarcity of empirical research on this topic. Using a Reflective Collaborative Autoethnography (RCA) approach, this research
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Emergence of deglobalized tourist segments: Trends, challenges, and future research directions Tour. Manag. (IF 10.9) Pub Date : 2024-07-19 Salman Yousaf
Tourism has historically been a means of promoting globalization, encouraging cultural exchange and economic integration through travel. However, the emerging deglobalization phenomenon presents a paradox by emphasizing disconnection, reduced economic interdependence, and an increase in nationalist sentiments. This research note examines the emergence of deglobalized tourist segments influenced by
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How do tourism activities and induced awe affect tourists’ pro-environmental behavior? Tour. Manag. (IF 10.9) Pub Date : 2024-07-18 Lujun Su, Mengyuan Li, Jun Wen, Xuehuan He
With environmental protection gaining traction, prompting tourists to undertake pro-environmental behavior via self-guidance (vs. compliance with rules) merits attention. This research explored how different tourism activities influence tourists' pro-environmental behaviors by arousing distinctive emotions and cognition. Six scenario-based experiments revealed that unthreatened awe and threatened awe
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Struggling in silence? The formation mechanism of implicit conflict in rural tourism communities Tour. Manag. (IF 10.9) Pub Date : 2024-07-06 Yao Zhu, Fang Meng, Shousheng Chai, Yongguang Zou
This study explored the formation and influencing factors of the understudied implicit conflict in rural tourism communities from a social capital perspective. An exploratory sequential mixed-method approach was used, including semi-structured interviews and household surveys with rural tourism community residents. The study identifies the formation mechanism of implicit conflicts and examines the
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When travel blurs the self: The role of self-diagnosticity in tourist pay-what-you-want Tour. Manag. (IF 10.9) Pub Date : 2024-07-05 Jihao Hu, Lisa C. Wan
While existing research on pay-what-you-want often focuses on specific factors within the tourism context (e.g., time pressure, social crowding) that impact customers' payment magnitude, little is known about how the tourism context per se may shape customers' responses in pay-what-you-want pricing. Building on the multiple self-aspects framework, self-diagnosticity theory, and escapism characteristics
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Can performance pressure hinder service recovery performance? The mediating role of shame and individual contingencies of work meaningfulness and proactivity Tour. Manag. (IF 10.9) Pub Date : 2024-07-05 Xingyu Wang, Yitong Yu, Jingwen Yan, Aysin Pasamehmetoglu
Hospitality employees have long been experiencing high pressure at work, due to the strict performance requirements from organizations and excessive socioemotional demands from customers. Although “performing well under pressure” is often considered a prerequisite for competent employees, findings from organizational psychologists regarding employees' responses to perceived performance pressure are
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Dual identity and ambivalent sentiment of border residents: Predicting border community support for tourism development Tour. Manag. (IF 10.9) Pub Date : 2024-07-04 Nan Chen, Fangxuan (Sam) Li, Jianan Ma
Given the limited understanding of border communities in tourism literature, this research examines the sentiment of residents in Dandong, which demarcates the Sino-North Korean border, toward their neighboring country by employing a sequential mixed research design. In Study 1, in-depth interviews were conducted with 25 Dandong residents. Content analysis revealed that identification with the neighboring
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Fantasy or reality? Unveiling the power of realistic narratives in tourism social media advertising Tour. Manag. (IF 10.9) Pub Date : 2024-07-03 Ali Selcuk Can, Yuksel Ekinci, Setenay Dilek-Fidler
Narrative storytelling, a cornerstone of narrative persuasion theory, plays a crucial role in nurturing robust consumer-brand relationships. Understanding persuasive narratives within the social media domain is critical for destination brands. Hence, this study investigates the impact of realistic narratives on attitudinal destination brand loyalty, mediated by self-congruence and brand attachment
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The healing impact of travel on the mental health of breast cancer patients Tour. Manag. (IF 10.9) Pub Date : 2024-07-02 Wei Xiong, Meijiao Huang, Xi Yu Leung, Yuanyuan Li
This study explores how breast cancer patients engage in travel and how travel may improve patients’ mental health. Data were collected from 31 breast cancer participants through interviews, and conventional content analysis was conducted. The results indicate that breast cancer patients participate in various travel activities that encompass natural, spiritual, interpersonal, cultural, and social
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The dark side of robot usage for hotel employees: An uncertainty management perspective Tour. Manag. (IF 10.9) Pub Date : 2024-07-02 Su-Ying Pan, Yangpeng Lin, Jose Weng Chou Wong
The increasing usage of service robots in hotels has generated discussions about their positive impacts. However, little research has been done on the adverse aspects of robot usage from the perspective of the employees, and few studies have investigated the antecedents of employee robot risk awareness. This study posits that employees are aware of potential threats posed by robots; they observe the
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Dressing up the place: Urban lifestyle mobilities and the production of “fashionable” tourism destinations in rural Japan Tour. Manag. (IF 10.9) Pub Date : 2024-06-25 Daijiro Yamagishi, Adam Doering
The past three decades of neoliberal structural reforms in Japan has established tourism policy favoring privatization, deregulation, and flexible mobility of capital to encourage decentralized markets. Within this system, attracting skilled urban migrants to rural regions has emerged as a central component of planning and development. Drawing on Kawamura's theory of fashion-ology, this study details
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Topic-based engagement analysis: Focusing on hotel industry Twitter accounts Tour. Manag. (IF 10.9) Pub Date : 2024-06-15 Inmaculada Rabadán-Martín, Lucía Barcos-Redín, Jorge Pereira-Delgado, Francisco Aguado-Correa, Nuria Padilla-Garrido
In a social-media context, brands need to understand how to frame their messages, so that a topic can be quickly recognized, promoting higher levels of user engagement. However, knowledge about the link between content type and its engagement is not sufficiently studied. We first explore hotel Firm-Generated Content (FGC) and its inherent themes using topic modelling; we then use an metric to investigate
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Laughing it off: How does leader humor alleviate employees’ compassion fatigue in service failure? Tour. Manag. (IF 10.9) Pub Date : 2024-06-15 Xing'an Xu, Najuan Wen, Ruiying Cai
Compassion fatigue, which results from empathy, is associated with many negative consequences. However, limited attention has been devoted to the compassion fatigue of employees in the tourism and hospitality sector, particularly within the context of service failures. To mitigate the potential negative impact of compassion fatigue on employees, this research reveals how leader humor alleviates employees'
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The effect of human versus virtual influencers: The roles of destination types and self-referencing processes Tour. Manag. (IF 10.9) Pub Date : 2024-06-14 Lu (Monroe) Meng, Yongyue Bie, Mengya Yang, Yijie Wang
Social media influencers are increasingly recognized for their ability to influence tourists' decision-making processes. The emergent phenomenon of virtual influencers presents an unprecedented challenge to their human counterparts, reshaping the dynamics of the tourism industry. It remains a challenge to integrate various forms of destination advertising and harmonize the approaches of both human
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From disruption to normalcy: Co-production public service and destination competitiveness Tour. Manag. (IF 10.9) Pub Date : 2024-06-14 Yang Zhang, Xiaoxiao Fu, Ye Zhang, Tao Huang
Drawing upon the interdisciplinary integration of co-production approaches of public service rooted in the public administration science, this study presents a retrospective analysis of the impact of public service and identifies key co-producers of tourism destination competitiveness (TDC) during uncertain periods. Utilizing the mixed qualitative and quantitative analysis of the policies implemented
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Inspiring tourists’ imagination: How and when human presence in photographs enhances travel mental simulation and destination attractiveness Tour. Manag. (IF 10.9) Pub Date : 2024-06-14 Yuan (William) Li, Lisa C. Wan
Due to the intangible nature of tourism products, successful destination marketing depends on whether visual materials can evoke tourists' vivid fantasies of their future travel experiences. Our research sheds light on an effective visual cue (i.e. human presence) that can be easily manipulated in destination photographs to facilitate such mental simulation processes. Across three experimental studies
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The impact of social media influencer's age cue on older adults' travel intention: The moderating roles of travel cues and travel constraints Tour. Manag. (IF 10.9) Pub Date : 2024-06-12 Xi Y. Leung, YunYing Susan Zhong, Jie Sun
The global aging population brings a growing older traveler market. This study applies social comparison theory to explore how travel influencers' age cues affect older adults’ travel intention through a dual process of assimilation (direct effect) and contrast (mediated by age identity). The moderating effects of travel cues (activity type and presence/absence of companions) and travel constraints
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Red heart at dark sites: The production of embodied patriotic ritual in tourism Tour. Manag. (IF 10.9) Pub Date : 2024-06-12 Jiaojiao Sun, Xingyang Lv
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A meta-analytic review of hospitality and tourism employees’ creativity and innovative behavior Tour. Manag. (IF 10.9) Pub Date : 2024-06-10 SangGon (Edward) Lim, Chihyung "Michael" Ok, Lu Lu
This study presents a meta-analysis of the relationships between hospitality and tourism employees' innovative behavior and (a) its predictors and (b) various performance measures. Findings contribute to the field in four key ways. First, this research addresses the sector's burgeoning innovation landscape through a targeted meta-analytic review. Second, it describes a dense nomological network, expanding
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A holistic model of tourists’ pro-sustainability shopping consumption: The role of tourist heterogeneity Tour. Manag. (IF 10.9) Pub Date : 2024-06-08 Yanting Cai, Richard T.R. Qiu, Long Wen
Sustainability is becoming a vital theme in the development of tourism-related industries and have been notably investigated in the aviation and accommodation industries, but, sustainability in the context of the tourism shopping industry, which generates a great proportion of the tourism and travel sectors' contribution to gross domestic product, has been rarely studied. Using discrete choice modelling
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Choosing culture or nature: How temporal landmarks affect tourism destination preferences Tour. Manag. (IF 10.9) Pub Date : 2024-06-08 Lu (Monroe) Meng, Chenya Ma, Ziling Zhang, Wangshuai Wang, Le Zhang, Zhiming Cheng
Start and end temporal landmarks are powerful in altering individual perceptions and behavior. However, there has been little research on how temporal landmarks affect tourists' choice of destination. This paper draws on conservation of resources theory in analyzing how temporal landmarks influence tourists' choice of cultural vs. natural destinations. In four studies based on secondary data analyses
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Digitally enriched exhibitions: Perspectives from Museum professionals Tour. Manag. (IF 10.9) Pub Date : 2024-05-21 Ding Xu, Wending Zhang, Chaozhi Zhang, Ruohan Mao, Chuhan Wang
In approaching museum digitalisation, museum professionals are under-represented in tourism research. Yet they are key stakeholders whose opinions can help refine tourism knowledge. To address this gap, the present study assessed their social representation of digitally enriched exhibitions. In this two-phase qualitative study, 146 blog posts and 26 videos generated by museum professionals were retrieved
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Dynamics in the asymmetric effects of job attributes on employee satisfaction: A mixed-method approach using big data Tour. Manag. (IF 10.9) Pub Date : 2024-05-21 Zhuo Li, Panagiotis Stamolampros, Xuefeng Zhao
Given its direct influence on customer satisfaction and firm profitability, employee satisfaction has attracted much attention from scholars in the hospitality industry. However, the moderating variables that shape the asymmetric relationship between job attributes and employee satisfaction remain largely unexplored. We aim to fill this gap by considering the influence of employee position and organizational
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A meta-analytic investigation of innovation predictors in tourism and hospitality organizations Tour. Manag. (IF 10.9) Pub Date : 2024-05-21 SangGon (Edward) Lim, Chihyung Michael Ok, Yang Yang
The tourism and hospitality management literature related to innovation has grown substantially in past decades, producing an overarching view of this topic. Studies have highlighted the need for comprehensive empirical evidence to advance innovation. This paper addresses this gap through a quantitative meta-analysis of tourism and hospitality innovation research. The primary objective is to provide
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How AI awareness can prompt service performance adaptivity and technologically-environmental mastery Tour. Manag. (IF 10.9) Pub Date : 2024-05-20 Ziying Mo, Matthew Tingchi Liu, Yu Ma
Despite the growing tourism research interest in artificial intelligence (AI) awareness, this research field largely focuses on the effects of AI awareness on employees’ work-related outcomes, with few studies considering how AI awareness can prompt their both work- and life-related outcomes. Drawing on the job crafting strategies, we argue that AI awareness can encourage employees to address challenges
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Optimal carrying capacity in rural tourism: Crowding, quality deterioration, and productive inefficiency Tour. Manag. (IF 10.9) Pub Date : 2024-05-20 José Francisco Baños-Pino, David Boto-García, Emma Zapico, Matías Mayor
This paper introduces a novel framework for characterizing destination overcrowding in rural tourism using a production approach. We build upon destination life cycle, carrying capacity, and consumer preference theories to characterize optimal levels of overnight stays in the presence of disutility from crowding. Using panel data for rural tourism in Spanish provinces, we model crowding non-linearly
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Interactive effects of AI awareness and change-oriented leadership on employee-AI collaboration: The role of approach and avoidance motivation Tour. Manag. (IF 10.9) Pub Date : 2024-05-20 Zihan Yin, Haiyan Kong, Yehuda Baruch, Patrick L'Espoir Decosta, Yue Yuan
AI application has been met with great concern in the hospitality field given its efficacy enhancement but threats to employee tasks and jobs. This study investigates the interactive impacts between AI awareness and change-oriented leadership on hospitality employees' protective behaviors, including whether and how the interactions influence employees’ collaboration with AI. A two-wave survey of hotel
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A.HassanDigital Transformation and Innovation in Tourism Events2022RoutledgeNew York978-1-03-222096-3258(Hbk.), £104 Tour. Manag. (IF 10.9) Pub Date : 2024-05-20 Joseph Lok-Man Lee
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LiYangGeoffreyWallEthnic Tourism Impacts, Challenges and Opportunities2023RoutledgeNew York238 pp., (eBook.), £32.39 ISBN: 9781003373964, 238 pp., (Pbk.), £35.99 ISBN: 9781032447971, (Hbk.), £130.00 ISBN: 9781032447940 Tour. Manag. (IF 10.9) Pub Date : 2024-05-17 Yusril, Eko Kurniawan, Samsul Arifin
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C.PasquinelliM.TrunfioSustainability-oriented Innovation in Smart Tourism: Challenges and Pitfalls of Technology Deployment for Sustainable Destinations2023Springer NatureGermany166 pp pp, € 109.99 ISBN 978-3-031-33676-8 (Hbk.), ISBN 978-3-031-33679-9, € 93.00 ISBN 978-3-031-33677-5 (eBook: EPUB and PDF) Tour. Manag. (IF 10.9) Pub Date : 2024-05-17 Mir'atun Nisa', Tanza Dona Pertiwi, Rohmatul Farohah Kholison
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Animal psychotherapist: The potential impacts of animal-based tourism on mental health Tour. Manag. (IF 10.9) Pub Date : 2024-05-14 Guyang Lin, Mimi Li
Tourism can potentially supplement mainstream mental healthcare. Despite extensive attention to the positive psychological outcomes of tourism activities, few investigations have concerned how animal-based tourism may influence diverse aspects of mental health. This article seeks to fill this gap by proposing a possible mechanism to clarify the impact of this type of tourism. Three animal-related factors
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ESG for the hospitality and tourism research: Essential demanded research area for all Tour. Manag. (IF 10.9) Pub Date : 2024-05-13 Ki-Joon Back