Purpose

The purpose of this paper is to develop a framework on how to deal with stressors emerging from the COVID-19 outbreak. The theoretical framework aims to explain pandemic-related stressors and potential ways to prevent them, considering a wide range of interacting factors at individual, team and organizational levels to ensure their employees’ health.

Design/methodology/approach

The authors drew on an integrative literature review to identify pandemic-related stressors influenceable by the organization and gathered solution approaches to counteract them. Popular psychological stress theories served as a theoretical base for the framework.

Findings

The authors based the framework on an integration of the transactional stress theory (Lazarus and Folkman, 1984) and the job demands resources model (Schaufeli and Bakker, 2004), focusing on their respective theoretical strengths. The final framework offers a solid orientation for scholars regarding the introduction of holistic and strategic measures in coping with pandemic-related stressors. A section describing possibilities for practitioners’ use of the framework has been integrated.

Originality/value

To the best of the authors’ knowledge, this study is the first to offer a framework on how to handle COVID-19-related stressors in the workplace by implementing teamwide and companywide measures.

中文翻译：

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在工作场所管理 COVID-19——员工整体健康的理论框架

目的

本文的目的是就如何处理因 COVID-19 爆发而出现的压力源制定一个框架。该理论框架旨在解释与流行病相关的压力源和预防它们的潜在方法，考虑到个人、团队和组织层面的广泛相互作用因素，以确保员工的健康。

设计/方法/方法

作者利用综合文献回顾来确定受组织影响的与流行病相关的压力源，并收集解决方案来抵消它们。流行的心理压力理论作为该框架的理论基础。

发现

作者基于交易压力理论（Lazarus 和 Folkman，1984 年）和工作需求资源模型（Schaufeli 和 Bakker，2004 年）的整合框架，侧重于各自的理论优势。最终框架为学者们提供了关于引入整体和战略措施以应对与流行病相关的压力源的坚实方向。描述从业者使用该框架的可能性的部分已被整合。

原创性/价值

据作者所知，这项研究首次提供了一个框架，说明如何通过实施团队范围和公司范围的措施来处理工作场所与 COVID-19 相关的压力源。