Mobile technologies have dramatically increased the number of work-related interruptions. In many organizations, employees must remain accessible and respond to these technology-mediated (T-M) interruptions even after regular work hours. Thus, demands from work interruptions can spill over into workers’ evening and family time, entailing role stress. Ultimately, workers can shy away from using the technologies they deem responsible, with negative impacts for organizations. This implies an indirect effect of demands from T-M interruptions through workers’ experiences of role stress on the use of mobile technology for work. At the same time, the workforce is aging rapidly, and there is a strong reason to assume that older workers may be significantly more susceptible to the negative impacts of interruptions than their younger counterparts. Therefore, the focus of this research is on examining whether the indirect effect of demands from T-M interruptions via workers’ experiences of role stress on the use of mobile technology depends on age such that it is stronger for older workers. Data collected from 135 younger and 137 older knowledge workers supported this idea. The data also show that experience with mobile devices can help older users manage the consequences of interruptions more effectively. Implications for research and practice are discussed.

移动技术极大地增加了与工作相关的中断的数量。在许多组织中，即使在正常工作时间之后，员工也必须保持畅通无阻，并对这些技术介导的（TM）中断做出响应。因此，因工作中断而产生的需求可能会蔓延到工人的晚上和家庭时间，给工作人员带来压力。最终，员工可以回避使用他们认为负责的技术，从而对组织产生负面影响。这暗示着TM中断需求的间接影响是由于工人在使用移动技术进行工作中的角色压力经历而引起的。同时，劳动力正在迅速老化，并且有充分的理由认为，年长的工人可能比年轻的工人更容易受到干扰的负面影响。所以，这项研究的重点在于检查由于工人的角色压力经历而导致的TM中断需求对移动技术的使用的间接影响是否取决于年龄，从而对年龄较大的工人更强。从135名年轻和137名年龄较大的知识工作者那里收集的数据支持了这一想法。数据还表明，使用移动设备的经验可以帮助年长的用户更有效地管理中断的后果。讨论了对研究和实践的意义。数据还表明，使用移动设备的经验可以帮助年长的用户更有效地管理中断的后果。讨论了对研究和实践的意义。数据还表明，使用移动设备的经验可以帮助年长的用户更有效地管理中断的后果。讨论了对研究和实践的意义。