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Cultural diplomacy as corporate strategy: an analysis of Pasona Group’s “New Tohoku” program in Japan
Place Branding and Public Diplomacy ( IF 1.9 ) Pub Date : 2020-04-02 , DOI: 10.1057/s41254-020-00165-4
Lindsey M. Bier , Candace L. White

Corporate diplomacy research suggests US executives display little interest in supporting government diplomacy and promoting national culture; rather, corporate strategy focuses on profit. The corporate diplomacy phenomenon, however, needs additional examination in the more collectivistic East Asia context. This study investigates a public–private partnership in which a corporation sponsors a cultural exchange project in Japan, specifically how Japanese business leaders perceive and integrate promoting national interests and country image into corporate strategy. This research analyzes the New Tohoku program that brings foreign students, businesspersons, and social media influencers to Tohoku, a region undergoing reconstruction since the 2011 tsunami, to learn about Japan’s economy, history, climate, and culture. Interviews with executives and managers and documentary information from corporate webpages, news releases, and promotional brochures reveal motivations for engaging to (1) promote Japan’s culture, (2) stimulate economic growth, and (3) generate awareness about Pasona through publicity. While unrelated to Pasona’s business model, New Tohoku reflects the “Japanese mindset” of helping Japan; the founder, employees, and shareholders ensure this remains a strategic objective regardless of profits. This research has implications for multinational corporations’ role in cultural diplomacy as a component of public diplomacy.

中文翻译:

文化外交作为企业战略——分析Pasona集团在日本的“新东北”计划

企业外交研究表明,美国高管对支持政府外交和促进民族文化兴趣不大;相反,企业战略侧重于利润。然而,企业外交现象需要在更具集体主义的东亚背景下进行额外研究。本研究调查了一家公司在日本赞助文化交流项目的公私合作关系,特别是日本商界领袖如何看待并将促进国家利益和国家形象纳入公司战略。本研究分析了将外国学生、商人和社交媒体影响者带到自 2011 年海啸以来正在重建的东北地区的新东北计划,以了解日本的经济、历史、气候和文化。对高管和经理的采访以及来自企业网页、新闻发布和宣传手册的文件信息揭示了参与以下活动的动机:(1) 促进日本文化,(2) 刺激经济增长,以及 (3) 通过宣传提高对 Pasona 的认识。虽然与Pasona的商业模式无关,但新东北体现了帮助日本的“日本心态”;创始人、员工和股东确保无论利润如何,这仍然是一项战略目标。这项研究对跨国公司作为公共外交的组成部分在文化外交中的作用具有重要意义。(3) 通过宣传提高对 Pasona 的认识。虽然与Pasona的商业模式无关,但新东北体现了帮助日本的“日本心态”;创始人、员工和股东确保无论利润如何,这仍然是一项战略目标。这项研究对跨国公司作为公共外交的组成部分在文化外交中的作用具有重要意义。(3) 通过宣传提高对 Pasona 的认识。虽然与Pasona的商业模式无关,但新东北体现了帮助日本的“日本心态”;创始人、员工和股东确保无论利润如何,这仍然是一项战略目标。这项研究对跨国公司作为公共外交的组成部分在文化外交中的作用具有重要意义。
更新日期:2020-04-02
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