Social entrepreneurship (SE) has gained prominence in recent years, becoming a primary field of study and providing rich research opportunities that are both challenging and intriguing. This paper seeks to fill the knowledge gap in this field by improving the understanding of business models of SE and, more specifically, investigating how social entrepreneurs design their business models in order to create both social and economic value. Using the abductive approach method, the paper explores a single case study that enquires about the business model of the social enterprise named “La Paranza Cooperative”, located in southern Italy and operating in the cultural heritage industry. Our main theoretical contribution lies in illustrating and formalising the ambidexterity perspective through which social enterprises simultaneously pursue goals that are apparently contradictory, such as economic and social ones. Furthermore, on the practical side, we assess the win–win managerial mechanisms that benefit social enterprises through their external environment as a bundle of distinctive resources while contributing to its requalification. Finally, our explorative study opens-up for deeper and more detailed future research on the business model of SE.

中文翻译：

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评估社会企业家商业模式：意大利文化遗产领域的探索性案例研究

近年来，社会企业家精神（SE）日益受到重视，已成为一个主要的研究领域，并提供了富有挑战性和吸引力的丰富研究机会。本文旨在通过增进对SE商业模式的理解来填补这一领域的知识空白，更具体地说，是调查社会企业家如何设计其商业模式以创造社会和经济价值。本文采用归纳法方法，探索了一个案例研究，该案例研究了位于意大利南部并从事文化遗产行业的名为“ La Paranza合作社”的社会企业的商业模式。我们的主要理论贡献在于阐明和规范矛盾性观点，社会企业通过这些观点同时追求明显矛盾的目标，例如经济和社会目标。此外，在实践方面，我们评估了双赢的管理机制，这些机制通过一系列外部资源使社会企业受益，这些社会资源是一堆独特的资源，同时又有助于其重新资格。最后，我们的探索性研究为SE商业模式的更深入，更详细的未来研究开辟了道路。