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Information Management and the Return-Entry Process: Examining Information Needs, Sources, and Strategies after Superstorm Sandy
International Journal of Disaster Risk Reduction ( IF 4.2 ) Pub Date : 2020-12-19 , DOI: 10.1016/j.ijdrr.2020.102015
Rejina Manandhar , Laura K. Siebeneck

The effective management of disasters requires timely and accurate information. Both emergency management (EM) organizations and the public are involved in information management activities during and after a disaster where they seek information from various sources to reduce disaster-related uncertainties. While studies have focused on information needs and source reliance behaviors of EM organizations amid a disaster, the information management behaviors of the organizations during return-entry phase has gained little scholarly attention. This study examines the information management strategies of local EM organizations while managing the initial return-entry movement following Superstorm Sandy. Using a qualitative research design, the researchers conducted semi-structured telephone interviews with 25 EM officials from New Jersey. The data analysis yielded five themes that highlight the information management strategies of the EM organizations – information needs, information sources, information seeking behavior, information exchange, and applying information for return-entry decisions. This paper discusses these findings and provides proactive strategies to gather and manage information to facilitate return-entry decision-making and risk communication in the immediate aftermath of a disaster.



中文翻译:

信息管理与回程流程:审视超级风暴桑迪后的信息需求,来源和策略

有效的灾害管理需要及时准确的信息。紧急管理(EM)组织和公众都参与灾难期间和之后的信息管理活动,他们从各种来源寻求信息以减少与灾难相关的不确定性。虽然研究集中于灾难期间EM组织的信息需求和来源依赖行为,但是在回程进入阶段,EM组织的信息管理行为很少受到学术关注。这项研究研究了当地EM组织的信息管理策略,同时管理了Superstorm Sandy之后的初始返回进入运动。研究人员使用定性研究设计,对来自新泽西州的25名新兴市场官员进行了半结构化的电话采访。数据分析产生了五个主题,这些主题突出了EM组织的信息管理策略-信息需求,信息源,信息寻求行为,信息交换以及将信息用于回程决定。本文讨论了这些发现,并提供了主动的策略来收集和管理信息,以便在灾难发生后立即进行回程进入决策和风险沟通。

更新日期:2020-12-20
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