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Development of an app for the dental care of Deaf people: Odontoseñas
Universal Access in the Information Society ( IF 2.4 ) Pub Date : 2018-10-16 , DOI: 10.1007/s10209-018-0637-1
Valeria Campos , Ricardo Cartes-Velásquez , Carla Bancalari

Background

Most Deaf people are often illiterate and communicate via sign language, hindering their dental care, causing high levels of oral morbidity and feelings of unfairness by the dental staff.

Objective

To achieve effective communication between the dentist and the Deaf patient using an app.

Materials and methods

Focus group were conducted by a team comprising dentists, Chilean Sign Language (ChSL) interpreters, Deaf people and a software programmer to identify the most prevalent and important phrases used during dental care. A Minimum Viable Product App including draft videos in SL were developed and evaluated by external teams through in-office simulations and surveys. Evaluation by Deaf people and dentists was carried out using the Dental Visit Satisfaction Scale and System Usability Scale, respectively. Improvements were made in each cycle, until reaching agreement for a final (release) version.

Results

Thirteen ChSL videos were recorded and incorporated in the App Odontoseñas. The overall usability of the software scored 96 points over 100. The overall satisfaction of Deaf people without the software was 21, and with the software was 29 over 30.

Conclusions

Odontoseñas gives relevant information about dental care, facilitating diagnosis, treatment and improving oral health care experience for the Deaf patient.


中文翻译:

聋人牙科保健应用程序的开发:Odontoseñas

背景

大多数聋人通常是文盲,并通过手语进行交流,这妨碍了他们的牙科保健,导致高水平的口腔发病率以及牙科人员的不公平感。

目的

使用应用程序来实现牙医和聋哑患者之间的有效通信。

材料和方法

焦点小组由牙医,智利手语(ChSL)口译员,聋人和软件程序员组成的团队进行,以确定在牙科护理中使用的最普遍和最重要的短语。外部团队通过办公室内的模拟和调查开发并评估了SL中包含视频草稿的最低可行产品应用程序。聋人和牙医分别使用牙科访问满意度量表和系统可用性量表进行评估。在每个周期中都进行了改进,直到达成最终版本为止。

结果

记录了13个ChSL视频,并将其合并到AppOdontoseñas中。该软件的总体可用性在100分中获得96分。在没有软件的情况下,聋人的总体满意度为21分,而在没有软件的情况下,其总体满意度为29分(超过30分)。

结论

Odontoseñas提供有关牙科保健的相关信息,以帮助聋哑患者进行诊断,治疗和改善口腔保健经验。
更新日期:2018-10-16
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