Purpose

Researchers explore the impact of an intelligent assistant in virtual teams by applying the theoretical lens of a transactive memory system (TMS) to understand the relationships between trust in a specific technology, knowledge sharing and knowledge application.

Design/methodology/approach

An online survey was administered to a Qualtrics-curated panel of individual, US-based virtual team members utilizing an intelligent assistant with team collaboration software. Partial least squares structural equation modeling (PLS-SEM) was utilized to examine the hypothesized relationships of interest.

Findings

Results suggest that knowledge application is strongly influenced by trust in a specific technology and knowledge sharing. Additionally, a transactive memory system positively increases trust in the intelligent assistant, and similarly, trust in the intelligent assistant has a significant positive relationship with knowledge sharing.

Originality/value

The research model contributes to our understanding of the impact of an intelligent assistant in virtual teams. Although the transactive memory system construct has been explored in various contexts and models, few have explored the impact of an intelligent assistant and trust in a specific technology.

中文翻译：

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超级团队中的交互记忆系统：虚拟团队中智能助手的作用

目的

研究人员通过应用交互记忆系统（TMS）的理论镜头来了解对特定技术的信任、知识共享和知识应用之间的关系，从而探索智能助理在虚拟团队中的影响。

设计/方法论/途径

Qualtrics 组织了一项在线调查，该小组由位于美国的虚拟团队成员组成，小组使用带有团队协作软件的智能助手。利用偏最小二乘结构方程模型（PLS-SEM）来检查假设的利益关系。

发现

结果表明，知识应用受到对特定技术和知识共享的信任的强烈影响。此外，交互记忆系统积极地增加了对智能助理的信任，同样，对智能助理的信任与知识共享具有显着的正相关关系。

原创性/价值

该研究模型有助于我们了解智能助理在虚拟团队中的影响。尽管交互记忆系统构造已经在各种背景和模型中进行了探索，但很少有人探索智能助理和对特定技术的信任的影响。