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Consumer Complaints in Nursing Homes: Analyzing Substantiated Single-Allegation Complaints to Deficiency Citations
Journal of Aging & Social Policy ( IF 7.084 ) Pub Date : 2024-01-11 , DOI: 10.1080/08959420.2023.2297599
Kallol Kumar Bhattacharyya 1 , Lindsay Peterson 2 , Victor Molinari 2 , John R. Bowblis 3
Affiliation  

Complaints provide important information to consumers about nursing homes (NHs), but how substantiated complaints map onto deficiency citations is unknown. The purpose of this study is to understan...

中文翻译:

疗养院的消费者投诉:分析经证实的单一指控投诉和缺陷引用

投诉为消费者提供了有关疗养院 (NH) 的重要信息,但经证实的投诉如何映射到缺陷引用尚不清楚。这项研究的目的是了解...
更新日期:2024-01-11
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