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Digital transformation and SME internationalisation: unravelling the moderated-mediation role of digital capabilities, digital resilience and digital maturity
Journal of Enterprise Information Management ( IF 5.661 ) Pub Date : 2023-12-20 , DOI: 10.1108/jeim-02-2023-0092
Hashem Aghazadeh , Farzad Zandi , Hannan Amoozad Mahdiraji , Razieh Sadraei

Purpose

This study has two main objectives. First, to examine the indirect effects of digital platform capability and digital resilience on digital transformation (DT) outcomes for small- and medium-sized enterprises (SMEs), and second, to investigate how digital business model maturity influences these indirect effects.

Design/methodology/approach

The study adopts a quantitative design and collects data through a self-reporting survey from individuals in the technological industries. The Partial Least Squares-Structural Equation Modelling (PLS-SEM) and PLS multi-group analysis examine the measurement and structural models and the significance of differences in indirect paths based on the digital business model maturity level, serving as a moderator.

Findings

The findings of this study provide valuable insights into the internationalisation of digital SMEs. They indicate that digital platform capability and resilience fully mediate, connecting digital resources to SME growth. The study also confirms the digital business model maturity’s positive and significant moderating effect on these indirect relationships.

Originality/value

This research contributes to the existing literature by focusing on the international outcomes of platform ecosystems in developing markets. It explores how digital platform capability and resilience support the digital transformation of SMEs, considering their vulnerability due to their small size. The study also fills a research gap by investigating the relationship between big data, digital leadership and the international growth of digital platforms. Lastly, it explores the role of digital maturity in the relationships between antecedents, determinants and outcomes of digitalisation.



中文翻译:

数字化转型和中小企业国际化:揭示数字能力、数字弹性和数字成熟度的调节中介作用

目的

这项研究有两个主要目标。首先,研究数字平台能力和数字弹性对中小企业(SME)数字化转型(DT)结果的间接影响;其次,研究数字商业模式成熟度如何影响这些间接影响。

设计/方法论/途径

该研究采用定量设计,通过科技行业个人的自我报告调查收集数据。偏最小二乘结构方程模型 (PLS-SEM) 和 PLS 多组分析根据数字业务模型成熟度水平检查测量和结构模型以及间接路径差异的显着性,并充当调节器。

发现

这项研究的结果为数字中小企业的国际化提供了宝贵的见解。他们表明,数字平台能力和弹性充分发挥作用,将数字资源与中小企业发展联系起来。该研究还证实了数字商业模式成熟度对这些间接关系的积极且显着的调节作用。

原创性/价值

这项研究通过关注发展中市场平台生态系统的国际成果,对现有文献做出了贡献。它探讨了数字平台功能和弹性如何支持中小企业的数字化转型,并考虑到中小企业由于规模较小而存在的脆弱性。该研究还通过调查大数据、数字领导力和数字平台的国际增长之间的关系填补了研究空白。最后,它探讨了数字成熟度在数字化的前因、决定因素和结果之间的关系中的作用。

更新日期:2023-12-19
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