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The Age of Consumer Law Enforcement in the European Union: High Hopes or Wishful Thinking?
European Journal of Risk Regulation Pub Date : 2023-10-09 , DOI: 10.1017/err.2023.66
Alexandre Biard

Not since 2018 and the “New Deal for Consumers” package has the European Union (EU) seemed so close to stepping up the enforcement of consumer protection rules. The European Commission is expected to unveil a new “consumer enforcement package” by the end of the year, which should include revisions of the Regulation on Consumer Protection Cooperation, the Directive on Consumer Alternative Dispute Resolution and the Regulation on EU Online Dispute Resolution. In parallel, the Representative Actions Directive came into force recently. This paper examines these different initiatives and assesses whether these evolutions can truly be the first steps towards a brighter future for the enforcement of consumer protection rules in the EU or whether they are likely to remain a series of missed opportunities.

中文翻译:

欧盟消费者执法时代:寄予厚望还是一厢情愿?

自 2018 年“消费者新政”一揽子计划以来,欧盟 (EU) 似乎从未如此接近加强消费者保护规则的执行。欧盟委员会预计将在今年年底推出新的“消费者执法一揽子计划”,其中应包括对《消费者保护合作条例》、《消费者替代性争议解决指令》和《欧盟在线争议解决条例》的修订。与此同时,代表行动指令最近生效。本文研究了这些不同的举措,并评估这些演变是否真正能够成为欧盟消费者保护规则执行的更光明未来的第一步,或者它们是否可能仍然是一系列错失的机会。
更新日期:2023-10-09
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