The sales and use of electric vehicles (EVs) have been growing in recent times in Europe, with the hopes of mitigating CO₂ emissions and enabling more sustainable transportation. Considering the growth of the EV market, the main goal of this research is to shed light on what drives electric vehicles' satisfaction and continuance intention. We collected data from 290 EV drivers in Europe. Grounded in the task-technology fit model and expectation-confirmation theory, we explained 22 % and 40 % of the variance in EV satisfaction and continuance intention, with green self-identity as a moderator. EV satisfaction and continuance intention are primarily driven by adequate infrastructure and environmental concerns.

近年来，欧洲电动汽车 (EV) 的销售和使用一直在增长，希望能减少 CO ₂排放并实现更可持续的交通运输。考虑到电动汽车市场的增长，本研究的主要目标是阐明推动电动汽车满意度和持续使用意愿的因素。我们收集了欧洲 290 名电动汽车司机的数据。基于任务-技术匹配模型和期望-确认理论，我们解释了 22% 和 40% 的 EV 满意度和持续意图的差异，以绿色自我认同作为调节因子。电动汽车满意度和持续使用意愿主要是由充足的基础设施和环境问题驱动的。