Purpose

The purpose of this paper is twofold. The first is to review the extant literature on hospitality management by tracking past research patterns and critically reviewing the use of multilevel theory and techniques in this stream of research. The second is to suggest potential research opportunities to stimulate a leap forward in the current multilevel research.

Design/methodology/approach

To answer the four main research questions raised by the current review, the author performed a critical analysis of a total of 149 selected articles published between 2011 and 2021 in seven leading hospitality management journals.

Findings

Overall, the number of multilevel studies has increased significantly since 2017. However, some deficiencies remain: a lack of fit between the level of theory and the level of measurement, the revelation of insufficient information, misspecification of the multilevel model and small sample sizes at higher levels. Furthermore, several interesting and understudied topics are also identified as ripe for future investigation.

Research limitations/implications

In addition to encourage the scholars in hospitality management to assess the possibility of using the multilevel research design for their research topics, the current article also provides recommendations and opportunities for the future multilevel research.

Originality/value

This article is a pioneer in providing a critical synthesis of multilevel research in the field of hospitality management. Although reviews of the issues involved in multilevel research are available in the existing literature, none of them focuses on the situation and needs of hospitality management. As multilevel research increases in popularity, this review offers a snapshot of the introductory phase and outlines important issue in conducting such research.

中文翻译：

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酒店管理多层次分析综述

目的

本文的目的是双重的。首先是通过跟踪过去的研究模式并批判性地回顾多层次理论和技术在该研究流中的使用来回顾现有的酒店管理文献。二是提出潜在的研究机会，以刺激当前多层次研究的飞跃。

设计/方法论/途径

为了回答当前评论提出的四个主要研究问题，作者对 2011 年至 2021 年间在七家领先的酒店管理期刊上发表的总共 149 篇精选文章进行了批判性分析。

发现

总体而言，自2017年以来，多层次研究的数量显着增加。但仍存在一些缺陷：理论层面与测量层面缺乏契合、信息揭示不足、多层次模型指定错误以及样本量过小等。更高的水平。此外，一些有趣且尚未得到充分研究的主题也被认为对于未来的研究来说已经成熟。

研究局限性/影响

除了鼓励酒店管理领域的学者评估在其研究主题中使用多层次研究设计的可能性外，本文还为未来的多层次研究提供了建议和机会。

原创性/价值

本文是对酒店管理领域多层次研究进行批判性综合的先驱。尽管现有文献中可以对多层次研究涉及的问题进行回顾，但没有一个文献关注酒店管理的情况和需求。随着多层次研究越来越受欢迎，这篇综述提供了介绍阶段的概况，并概述了进行此类研究的重要问题。