While battery electric buses (BEBs) can lead to energy savings and reduced emissions, BEB adoption is developing slowly. Although BEBs offer quieter operations, better acceleration, and no smell of diesel or gas fumes, little focus has been placed on the user’s perspective. This study investigates bus riders’ preferences toward BEBs. To achieve these objectives, a survey was designed and administered to solicit riders’ typical travel behaviors and patterns as well as preferences and opinions about BEBs’ performance in terms of emissions and noise. Statistical analysis showed that several factors influence rider perceptions towards transit bus electrification that include trip purpose, attitudes towards environmental issues and environmental impacts of BEBs, and certain non-instrumental ride factors such as ride comfort and social image. A better understanding of the importance of electrification to transit riders can help transit service providers adjust their marketing decisions and their systemwide operations to accommodate preferences towards BEBs.

虽然电池电动公交车 (BEB) 可以节省能源并减少排放，但 BEB 的采用发展缓慢。尽管 BEB 提供更安静的操作、更好的加速并且没有柴油或燃气气味，但很少有人关注用户的观点。本研究调查公交车乘客对 BEB 的偏好。为实现这些目标，设计并实施了一项调查，以征求骑手的典型出行行为和模式，以及对 BEB 在排放和噪音方面的表现的偏好和意见。统计分析表明，有几个因素会影响骑手对公共汽车电气化的看法，包括出行目的、对环境问题的态度和 BEB 的环境影响，以及某些非工具性乘坐因素，如乘坐舒适度和社会形象。