Undergraduate courses on small-group communication often cover group roles, group conflict, and conflict management styles. Although these concepts are valuable to learn, merely memorizing them does not address the practical skills students need to employ conflict management strategies when situated in group conflict. This activity provides a dialogic and performative approach to teach small-group roles, small-group conflict, and conflict management styles. Through a dialogic role-play, this activity asks students to create and to perform scenarios depicting small-group conflict where other students in the audience step into the scene to perform new strategies to resolve the conflict.

Courses:

Small-Group Communication, Organizational Communication, Business and Professional Communication, and Conflict Management and Mediation. This activity is designed for courses that meet in-person for 50 minutes three times per week and have an enrollment of no more than 25 students. The activity may be adapted for courses with larger enrollments that meet in-person for 75 minutes twice per week, but three class periods will still be needed to complete the activity. Additionally, the activity can be adapted for a hybrid modality. However, the conflict scenarios should be in-person.

Objectives:

This unit activity helps students to (1) understand the roles people perform in small groups, types of group conflict, and conflict management styles through reflecting, writing, discussing, staging, and performing those concepts for the class; (2) apply concepts of small-group roles, types of group conflict, and conflict management styles through scripting, staging, and performing those concepts for the class; (3) analyze and evaluate concepts of small groups, types of group conflict, and conflict management styles through reflecting and discussing those concepts in class; and (4) create a performance to embody concepts of small-group roles, types of group conflict, and conflict management styles.

中文翻译：

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一种表演和对话的方法来教授群体角色、群体冲突和冲突管理方式

小组沟通的本科课程通常涵盖小组角色、小组冲突和冲突管理方式。尽管这些概念对学习很有价值，但仅仅记住它们并不能解决学生在群体冲突中采用冲突管理策略所需的实践技能。此活动提供了一种对话和表演的方法来教授小组角色、小组冲突和冲突管理方式。通过对话角色扮演，此活动要求学生创建并执行描述小组冲突的场景，观众中的其他学生进入场景以执行解决冲突的新策略。

培训班：

小组沟通、组织沟通、商业和专业沟通，以及冲突管理和调解。此活动专为每周 3 次面谈 50 分钟且注册学生不超过 25 人的课程而设计。该活动可能适合注册人数较多且每周两次面对面 75 分钟的课程，但仍需要三个课时才能完成该活动。此外，该活动可以适应混合模式。但是，冲突场景应该是面对面的。

目标：

本单元活动帮助学生 (1) 通过反思、写作、讨论、展示和在课堂上表演这些概念，了解人们在小组中扮演的角色、小组冲突的类型和冲突管理方式；(2) 通过为班级编写脚本、演出和表演这些概念，应用小组角色、小组冲突类型和冲突管理方式的概念；(3) 通过在课堂上反思和讨论这些概念，分析和评估小团体的概念、团体冲突的类型和冲突管理方式；(4) 创造一个表现来体现小团体角色的概念、团体冲突的类型和冲突管理风格。