The relevance of sustainable tourism policies that aim to balance the positive and negative impacts of tourism has become particularly evident during the COVID-19 crisis, which has shown the need for more research on the impact of crises on tourism policy. The findings of this study are based on twenty-four in-depth interviews with tourism organisations responsible for tourism policy development across the globe, showing that policymakers are (1) aware of the relevance of the development of sustainable tourism during the crisis, (2) agendas such as strategies for sustainable tourism are being developed and policies do translate into (3) measures related to environmental, economic, socio-cultural and community instruments. This study carries value for the development of sustainable tourism research following the theory on the penetration of environmental awareness and also informs about the variation in sustainable tourism policies in different countries and across continents.

旨在平衡旅游业正面和负面影响的可持续旅游政策的相关性在 COVID-19 危机期间变得尤为明显，这表明需要对危机对旅游政策的影响进行更多研究。本研究的结果基于对全球负责旅游政策制定的旅游组织的 24 次深入访谈，表明决策者 (1) 意识到危机期间可持续旅游业发展的相关性，(2 ) 可持续旅游战略等议程正在制定中，政策确实转化为 (3) 与环境、经济、社会文化和社区文书相关的措施。