Purpose

Because of the COVID-19, the digital transformation of global hospitality and tourism speeds up. This paper aims to provide comprehensive frame of the digital transformation for further hospitality and tourism research.

Design/methodology/approach

Through conducting a critical review of the impact of COVID-19, the current situation about the application of digital technology and digital transformation in hospitality and travel, this study used a qualitative approach to present the viewpoints.

Findings

This research presents a theoretical research framework for the hospitality and tourism about digital transformation, including possible directions, contexts and methods. It highlights the importance of digital transformation, and further proposing specific research topics.

Research limitations/implications

This research brings valuable implications and guidance for future research from the aspects of key research streams, research context and methodological approaches in hospitality and tourism about digital transformation.

Originality/value

This paper supplies existing critical reviewed research through paying attention to the digital transformation approach in hospitality and tourism, providing research guidance technically to the industry of hotels and travel.

中文翻译：

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酒店和旅游业研究中的数字化转型方法

目的

受新冠肺炎 (COVID-19) 疫情影响，全球酒店和旅游业的数字化转型加速。本文旨在为进一步的酒店和旅游业研究提供数字化转型的综合框架。

设计/方法论/途径

本研究通过对COVID-19的影响、数字技术在酒店和旅游领域的应用和数字化转型的现状进行批判性回顾，采用定性方法提出观点。

发现

本研究提出了酒店和旅游业数字化转型的理论研究框架，包括可能的方向、背景和方法。强调了数字化转型的重要性，并进一步提出了具体的研究课题。

研究局限性/影响

这项研究从酒店和旅游业数字化转型的关键研究流、研究背景和方法论等方面为未来的研究带来了宝贵的启示和指导。

原创性/价值

本文通过关注酒店和旅游业的数字化转型方法，对现有的批判性研究进行补充，为酒店和旅游业提供技术上的研究指导。