The tourism and hospitality industry has had to make some hard decisions during the year 2022. Many major hotel chains have had to decide whether to stay or pull out of Russia, and which policies to implement toward individual Russian guests at their hotels outside of Russia. This study investigates solidarity as an important factor to understanding the conflict and its ramifications for the hospitality industry. The authors explore whether solidarity with Ukraine is driven by affinity toward Ukraine, or by animosity toward Russia. Further, the study demonstrates that place solidarity impacts two specific outcomes in the hospitality industry. The paper concludes by outlining implications for scholars and practitioners.

旅游业和酒店业不得不在 2022 年做出一些艰难的决定。许多大型连锁酒店不得不决定是留在俄罗斯还是撤出俄罗斯，以及在俄罗斯境外的酒店对俄罗斯个人客人实施哪些政策。本研究将团结作为理解冲突及其对酒店业的影响的重要因素进行调查。作者探讨了与乌克兰的团结是由对乌克兰的亲和力驱动的，还是对俄罗斯的敌意驱动的。此外，该研究表明，地方团结影响酒店业的两个具体结果。本文最后概述了对学者和从业者的启示。