Purpose

This study aims to examine the factors that influence hotel/motel employees’ helping behavior toward the victims of human trafficking.

Design/methodology/approach

Using a survey-based quantitative method, this study examines and compares two models of helping behavior based on egoism and altruism theories to measure the helping tendencies of lodging employees toward victims of human trafficking.

Findings

The study results show that perceived intrinsic rewards of helping and empathy with the victims are the major antecedents of employees’ likelihood to help the victims.

Research limitations/implications

The study contributed to the egoism school of thought and the Cost-Reward Model by showing that only perceived intrinsic rewards drive individuals’ intention to help in risky covert situations, such as human trafficking, while perceived extrinsic rewards may demotivate people to help in these situations.

Originality/value

Previous studies overlooked the role of the lodging industry in human trafficking. This study focuses on service employees as potential helpers of the victims as they notice in hotels/motels.

中文翻译：

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住宿业员工对人口贩卖受害者的帮助行为

目的

本研究旨在检验影响酒店/汽车旅馆员工对人口贩卖受害者的帮助行为的因素。

设计/方法/途径

本研究使用基于调查的定量方法，检验和比较两种基于利己主义和利他主义理论的帮助行为模型，以衡量住宿员工对人口贩运受害者的帮助倾向。

发现

研究结果表明，感知到的帮助受害者的内在回报和对受害者的同情是员工帮助受害者的可能性的主要前因。

研究局限性/影响

该研究表明，只有感知到的内在奖励才会促使个人打算在危险的隐蔽情况下提供帮助，例如人口贩运，而感知到的外在奖励可能会降低人们在这些情况下提供帮助的积极性，从而对利己主义思想流派和成本回报模型做出了贡献.

原创性/价值

以前的研究忽视了住宿业在人口贩运中的作用。这项研究的重点是服务人员，因为他们在酒店/汽车旅馆注意到他们是受害者的潜在帮助者。