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Residents’ sense of safety in senior living communities: A conceptual paper
International Journal of Hospitality Management ( IF 9.9 ) Pub Date : 2022-12-08 , DOI: 10.1016/j.ijhm.2022.103410
Jianwen Li , Suja Chaulagain , Elizabeth Yost

Senior living communities (SLCs) are the new frontier of hospitality management. They provide high-end amenities and customer-oriented services for residents and employ various strategies to prevent risks and guarantee residents’ safety because safety is an essential factor in older adults’ lives as they age. Although a few studies have assessed residents’ safety or perceptions of safety, none of these research studies were conceptual or grounded in a comprehensive safety model. This paper proposes a conceptualization of sense of safety to evaluate residents’ perceptions of four types of risks (i.e., physical, social, emotional and psychological, and financial) in SLCs. This conceptual research provides important suggestions for researchers to assess residents’ perceptions of risk and sense of safety and also offers practical recommendations for senior living community operators to consider when addressing the four different types of risks that could enhance residents’ sense of safety in their SLCs.



中文翻译:

老年生活社区居民的安全感:概念论文

老年生活社区 (SLC) 是酒店管理的新领域。他们为居民提供高端设施和以客户为导向的服务,并采用各种策略来预防风险和保障居民安全,因为安全是老年人随着年龄增长而生活的重要因素。尽管一些研究评估了居民的安全或安全感,但这些研究都不是概念性的或基于综合安全模型。本文提出了安全感的概念化,以评估居民对 SLC 中四种风险(即身体、社会、情感和心理以及财务)的感知。

更新日期:2022-12-08
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