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Healing the Digital Divide With Digital Inclusion: Enabling Human Capabilities
Journal of Service Research ( IF 12.4 ) Pub Date : 2022-12-05 , DOI: 10.1177/10946705221140148 Raymond P. Fisk 1 , Andrew S. Gallan 2 , Alison M. Joubert 3 , Jenine Beekhuyzen 4 , Lilliemay Cheung 5 , Rebekah Russell-Bennett 6
Journal of Service Research ( IF 12.4 ) Pub Date : 2022-12-05 , DOI: 10.1177/10946705221140148 Raymond P. Fisk 1 , Andrew S. Gallan 2 , Alison M. Joubert 3 , Jenine Beekhuyzen 4 , Lilliemay Cheung 5 , Rebekah Russell-Bennett 6
Affiliation
The “digital divide” refers to societal-level inequalities of digital access, capabilities, and outcomes. To explore how the digital divide affects customers experiencing vulnerability, service int...
中文翻译：
通过数字包容弥合数字鸿沟：实现人类能力
“数字鸿沟”是指社会层面数字访问、能力和结果的不平等。探索数字鸿沟如何影响客户体验脆弱性，服务情报...
更新日期：2022-12-06
中文翻译：
通过数字包容弥合数字鸿沟：实现人类能力
“数字鸿沟”是指社会层面数字访问、能力和结果的不平等。探索数字鸿沟如何影响客户体验脆弱性，服务情报...
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