Smart mobility, one of the key smart city application areas, has been increasingly important in the daily management of cities. Smart mobility can improve citizens’ well-being and reach sustainability objectives by establishing an appropriate mobility system. However, despite the availability of research about practical smart mobility cases, the required smart mobility building blocks, and the technical requirements of smart mobility systems, a formal policy-making lifecycle to guide the execution of smart mobility projects is missing.

The goal of this paper is to distill a policy-making lifecycle of smart mobility projects by investigating how these are commonly executed. To reach this goal, sixteen interviews with stakeholders from diverse Belgian and Dutch cities are conducted and eight documents related to smart mobility are analyzed. These data sources allowed to design and validate a holistic smart mobility framework. The framework includes seven phases (idea, analysis, agenda-setting, preparation, implementation, monitoring, and evaluation) and links each phase with the stakeholders involved (public agents, citizen, companies, and researchers) and related challenges. The key challenging aspect in the execution of smart mobility projects relates to the need for balancing many factors such as capacity or procedures. This paper is relevant to local governments of medium and large cities to help them approach smart mobility projects in a more holistic manner. Furthermore, this paper is relevant for researchers as it provides an analytical lens to examine smart mobility projects in smart cities.

智能出行作为智慧城市的重点应用领域之一，在城市日常管理中的地位越来越重要。通过建立适当的移动系统，智能移动可以改善公民的福祉并实现可持续发展目标。然而，尽管对实际智能移动案例、所需的智能移动构建块和智能移动系统的技术要求进行了研究，但仍缺少用于指导智能移动项目执行的正式决策生命周期。

本文的目标是通过调查这些项目的通常执行方式，提炼出智能移动项目的决策生命周期。为实现这一目标，对来自比利时和荷兰不同城市的利益相关者进行了 16 次采访，并分析了与智能移动相关的八份文件。这些数据源允许设计和验证一个整体的智能移动框架。该框架包括七个阶段（想法、分析、议程设置、准备、实施、监测和评估），并将每个阶段与所涉及的利益相关者（公共代理、公民、公司和研究人员）和相关挑战联系起来。执行智能移动项目的关键挑战在于需要平衡许多因素，例如容量或程序。本文与大中城市的地方政府相关，以帮助他们以更全面的方式处理智能移动项目。此外，本文与研究人员相关，因为它提供了一个分析镜头来检查智能城市中的智能移动项目。