Understanding patient experience is crucial as it influences patient satisfaction, perceived quality of healthcare services, loyalty to physicians and providers, as well as patient health and well-being. However, the multidimensional, long-lasting, affective, and dynamic nature of patient experience demands using new metrics and emerging methodology for measurement. This research note aims to review the potential approaches to measuring patient experience in healthcare, provide a typology of patient experience metrics, and call for further research on evaluating patient experience and analyzing its effects on health outcomes.

中文翻译：

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衡量医疗保健中的患者体验

了解患者体验至关重要，因为它会影响患者满意度、感知的医疗保健服务质量、对医生和提供者的忠诚度以及患者的健康和福祉。然而，患者体验的多维、持久、情感和动态特性要求使用新的指标和新兴的测量方法。本研究报告旨在审查衡量医疗保健患者体验的潜在方法，提供患者体验指标的类型，并呼吁进一步研究评估患者体验并分析其对健康结果的影响。