Labour trafficking and exploitation remain an understudied criminal reality in academia, particularly those aspects most linked to a victim-centric approach to it, such as victim assistance. To identify the challenges faced by victim service providers when dealing with these victims, a qualitative study was undertaken in Spain consisting of 34 indepth interviews with professionals who had provided assistance in these cases. Based on the premise that victim assistance is a continuum, shortcomings are identified in three main areas and proposals are made to overcome them. The first one is victim detection and identification, hindered by some professionals’ biases, lack of training, and the rigidity and non-systematic nature of the identification system. The second one is the intervention programme, which is not specific to these victims and lacks economic and residential resources and a referral circuit. The third area is reparation, with challenges at the economic and intangible levels.

劳工贩运和剥削在学术界仍然是一个未被充分研究的犯罪现实，尤其是那些与以受害者为中心的方法最相关的方面，例如受害者援助。为了确定受害人服务提供者在与这些受害人打交道时面临的挑战，在西班牙进行了一项定性研究，包括对在这些案件中提供过援助的专业人员的 34 次深入访谈。基于受害者援助是一个连续统一体的前提，确定了三个主要领域的不足并提出了克服这些不足的建议。第一个是受害者检测和识别，受一些专业人员的偏见、缺乏培训以及识别系统的僵化和非系统性的阻碍。第二个是干预计划，这不是针对这些受害者的，并且缺乏经济和居住资源以及转介渠道。第三个领域是赔偿，在经济和无形层面面临挑战。