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Career resilience of the tourism and hospitality workforce in the COVID-19: The protection motivation theory perspective
Tourism Management Perspectives ( IF 7.3 ) Pub Date : 2022-10-31 , DOI: 10.1016/j.tmp.2022.101039
Diep Ngoc Su, Thi Minh Truong, Tuan Trong Luu, Hanh My Thi Huynh, Barry O'Mahony

By applying the protection motivation theory, the study aims to investigate factors influencing tourism and hospitality (T&H) workers' career resilience when faced with health-related risks at work during a pandemic. Data were collected from 495 part-time and full-time employees in the Vietnamese tourism and hospitality sector. The study found that workers' perceived vulnerability and perceived severity of the pandemic were positively associated with career resilience. Perceived severity was positively related to self-efficacy and response efficacy, while perceived vulnerability was positively associated with self-efficacy only. Both self-efficacy and response efficacy positively influenced career resilience through the mediating role of health risk preventative behavior. Theoretically, the study advances the stream of research in resilience in general and career resilience in particular among T&H workers when faced with a health-related crisis. Practical implications are provided with recommendations on how to facilitate career resilience among T&H employees working in the current high-risk environment.



中文翻译:


COVID-19 下旅游和酒店业从业人员的职业弹性:保护动机理论视角



通过应用保护动机理论,该研究旨在调查大流行期间在工作中面临健康相关风险时影响旅游和酒店业(T&H)从业人员职业弹性的因素。数据收集自越南旅游和酒店业 495 名兼职和全职员工。研究发现,员工对疫情的脆弱性和严重性的感知与职业弹性呈正相关。感知严重性与自我效能和应对效能正相关,而感知脆弱性仅与自我效能正相关。自我效能和反应效能都通过健康风险预防行为的中介作用对职业弹性产生积极影响。从理论上讲,这项研究推进了 T&H 工作者在面临健康相关危机时的一般复原力和职业复原力(特别是职业复原力)的研究。针对如何提高在当前高风险环境中工作的 T&H 员工的职业弹性,提供了实际意义和建议。

更新日期:2022-10-31
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