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Degree of involvement in supply chain system development and relational performance: A potential dark side in supply chain relationships
Journal of Business Research ( IF 10.5 ) Pub Date : 2022-09-13 , DOI: 10.1016/j.jbusres.2022.08.042
Daekwan Kim , Geon-Cheol Shin , Ruey-Jer “Bryan” Jean , S. Tamer Cavusgil , Charles Chen

Supply chain partners are increasingly relying on interorganizational information systems (IIS) to improve efficiency in their business activities. While such efforts are expected to create value for each supply chain member and the entire supply chain, the literature reports contradictory results on how the value created by IIS is distributed across supply chain members. Addressing this gap, this study investigates how a supply chain member’s degree of involvement in the IIS development process is linked to the resulting value distribution using data collected from 184 supply chain managers. The results suggest that if a single supply chain partner leads the supply chain system development process, this leader receives the stronger performance benefit from IIS competency, creating a potential ethical hazard as this benefit is unlikely to be announced openly. Similarly, firms that adopt industry standards for IIS, benefit more from IIS competency than those who build the systems together with a partner.

中文翻译:

参与供应链系统开发和关系绩效的程度:供应链关系中潜在的阴暗面

供应链合作伙伴越来越依赖组织间信息系统 (IIS) 来提高其业务活动的效率。虽然这些努力预计将为每个供应链成员和整个供应链创造价值,但文献报道的关于 IIS 创造的价值如何在供应链成员之间分配的矛盾结果。为了解决这一差距,本研究利用从 184 名供应链管理者收集的数据,调查了供应链成员参与 IIS 开发过程的程度如何与最终的价值分配相关联。结果表明,如果单一供应链合作伙伴领导供应链系统开发流程,则该领导者会从 IIS 能力中获得更强的绩效收益,从而产生潜在的道德风险,因为这种收益不太可能公开宣布。同样,采用 IIS 行业标准的公司比与合作伙伴一起构建系统的公司更能从 IIS 能力中受益。
更新日期:2022-09-13
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