Purpose

Agile organisations do not arise from a single characteristic but comprise a combination of various aspects. Thus, this study aims to examine the combined effects on organisational agility regarding firms’ utilisation of digital technology to create value during the COVID-19 pandemic, how firms perceive uncertainty related to their own organisational response and the degree to which they have an entrepreneurial mindset.

Design/methodology/approach

Using a fuzzy-set qualitative comparative analysis, this study investigates 355 established firms and start-ups in Norway.

Findings

This study finds digitalisation is required for agility to develop, but that it needs to be combined with having an entrepreneurial mindset or being a start-up and lower levels of perceived uncertainty. Hence, entrepreneurial mindset and low uncertainty are important factors for digitalisation, and in turn, for agility to be developed.

Originality/value

Agility is recognised as being pivotal for firms’ competitiveness and innovation and argued to be significant in overcoming sudden economic shocks. However, lacking empirical scrutiny are investigations into the relationship between digitalisation and agility, and how digitalisation might act as a driver for building agility, which the authors tackle herein.

中文翻译：

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危机时期敏捷性的驱动因素

目的

敏捷组织不是源于单一特征，而是包含多个方面的组合。因此，本研究旨在研究在 COVID-19 大流行期间，企业利用数字技术创造价值对组织敏捷性的综合影响，企业如何看待与其自身组织反应相关的不确定性，以及他们具有企业家心态的程度.

设计/方法/途径

本研究使用模糊集定性比较分析，调查了挪威的 355 家老牌公司和初创企业。

发现

这项研究发现，数字化是敏捷发展所必需的，但它需要与具有创业心态或作为初创企业以及较低水平的感知不确定性相结合。因此，企业家心态和低不确定性是数字化的重要因素，反过来也是敏捷发展的重要因素。

原创性/价值

敏捷性被认为是企业竞争力和创新的关键，并被认为在克服突然的经济冲击方面具有重要意义。然而，缺乏对数字化和敏捷性之间关系的调查，以及数字化如何作为构建敏捷性的驱动力，作者在本文中解决了这些问题。