Objective

To identify factors related to turnover intent among direct care professionals in nursing homes during the pandemic.

Methods

Cross-sectional study with surveys administered via an employee management system to 809 direct care professionals (aides working in nursing homes). Single items assessed COVID-19-related work stress, preparedness to care for residents during COVID-19, job satisfaction, and intent to remain in job. A two-item scale assessed quality of organizational communication.

Results

Path analysis demonstrated that only higher job satisfaction was associated with a higher likelihood of intent to remain in job. Higher quality of employer communication and greater preparedness were also associated with higher job satisfaction, but not with intent to remain. Higher quality communication and greater preparedness mediated the negative impact of COVID-19-related work stress on job satisfaction.

Conclusion

Provision of high-quality communication and training are essential for increasing job satisfaction and thus lessening turnover intent in nursing homes.

中文翻译：

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COVID-19 大流行期间与疗养院直接护理专业人员离职意向相关的因素

客观的

确定与大流行期间疗养院直接护理专业人员的离职意向相关的因素。

方法

通过员工管理系统对 809 名直接护理专业人员（在疗养院工作的助手）进行调查的横断面研究。单个项目评估了与 COVID-19 相关的工作压力、在 COVID-19 期间照顾居民的准备情况、工作满意度以及继续工作的意愿。两项量表评估了组织沟通的质量。

结果

路径分析表明，只有更高的工作满意度与更高的留职意向可能性相关。更高质量的雇主沟通和更充分的准备也与更高的工作满意度相关，但与留任意向无关。更高质量的沟通和更充分的准备调解了 COVID-19 相关工作压力对工作满意度的负面影响。

结论

提供高质量的沟通和培训对于提高工作满意度至关重要，从而减少养老院的离职意向。