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AI Service and Emotion
Journal of Service Research ( IF 12.4 ) Pub Date : 2022-08-09 , DOI: 10.1177/10946705221118579
Richard P. Bagozzi, Michael K. Brady, Ming-Hui Huang

AI in service can be for routine mechanical tasks, analytical thinking tasks, or empathetic feeling tasks. We provide a conceptual framework for the customer, firm, and interactional use of AI for ...

中文翻译:

AI服务与情感

服务中的人工智能可以用于日常机械任务、分析思维任务或移情任务。我们为客户、公司和人工智能的交互使用提供了一个概念框架,用于...
更新日期:2022-08-09
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