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Knowledge management process as a mediator between collaborative culture and frugal innovation: the moderating role of perceived organizational support
Journal of Business & Industrial Marketing ( IF 3.319 ) Pub Date : 2022-08-12 , DOI: 10.1108/jbim-01-2022-0016
Muhammad Usman Shehzad , Jianhua Zhang , Sajjad Alam , Ziao Cao , Fredrick Ahenkora Boamah , Mubashir Ahmad

Purpose

Drawing on the knowledge-based view (KBV), the purpose of the study is to examine the impact of collaborative culture (CC) on frugal innovation (FI). It also advances insight into the pathways for stimulating distinct aspects of innovation capacity by assessing the mediating effects of knowledge management (KM) processes and the moderating role of perceived organizational support (POS).

Design/methodology/approach

Based on the data gathered from 430 participants from 80 Pakistani manufacturing and service firms, this study used structural equation modeling to evaluate hypotheses in the established research model.

Findings

The findings reveal that CC positively fosters the KM processes and different aspects of FI. The results indicated the positive direct impact of KM processes on frugal functionality (FF) and frugal cost (FC) while insignificant on the frugal ecosystem (FE). This study found partial mediation of KM processes on the relationship among CC, FF and FC, but the KM process does not mediate the relationship between CC and FE. The results also demonstrated that POS moderation enhances the impacts of CC on KM processes and FF while notably weakening the impacts of CC on FC and FE.

Research limitations/implications

To understand the crucial role of knowledge capital in companies’ innovation capability, future research should examine the mediating function of KM capability (knowledge process capability and knowledge infrastructure capability) and moderating role of environmental turbulence in the relationship between CC and different aspects of innovation capability.

Practical implications

This study significantly advances a better understanding of the relationship between CC and specific facets of innovation capacity by emphasizing the importance of driving the KM process and improving POS.

Originality/value

This study has contributed to the theoretical and practical efforts on KBV, emphasizing the critical importance of CC in fostering a conducive environment for KM processes and innovation.



中文翻译:

知识管理过程作为协作文化和节俭创新之间的中介:感知组织支持的调节作用

目的

借鉴基于知识的观点 (KBV),本研究的目的是检验协作文化 (CC) 对节俭创新 (FI) 的影响。它还通过评估知识管理 (KM) 过程的中介效应和感知组织支持 (POS) 的调节作用,深入了解刺激创新能力不同方面的途径。

设计/方法/方法

根据从 80 家巴基斯坦制造和服务公司的 430 名参与者收集的数据,本研究使用结构方程模型来评估已建立的研究模型中的假设。

发现

研究结果表明,CC 积极促进了知识管理过程和 FI 的不同方面。结果表明知识管理过程对节俭功能(FF)和节俭成本(FC)有积极的直接影响,而对节俭生态系统(FE)的影响并不显着。本研究发现KM过程对CC、FF和FC之间的关系有部分中介作用,但KM过程对CC和FE之间的关系没有中介作用。结果还表明,POS 适度增强了 CC 对 KM 过程和 FF 的影响,同时显着削弱了 CC 对 FC 和 FE 的影响。

研究限制/影响

为了理解知识资本在企业创新能力中的关键作用,未来的研究应该考察知识管理能力(知识过程能力和知识基础设施能力)的中介作用以及环境动荡在CC与创新能力不同方面的关系中的调节作用。 .

实际影响

本研究通过强调推动知识管理流程和改进 POS 的重要性,显着促进了对 CC 与创新能力特定方面之间关系的更好理解。

原创性/价值

本研究为 KBV 的理论和实践努力做出了贡献,强调了 CC 在为 KM 流程和创新营造有利环境方面的关键重要性。

更新日期:2022-08-11
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