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Once bitten, twice shy: The negative spillover effect of seeing betrayal of trust.
Journal of Experimental Psychology: Applied ( IF 2.7 ) Pub Date : 2022-06-01 , DOI: 10.1037/xap0000301
Eileen Y Chou 1 , Dennis Y Hsu 2 , Noah Myung 3
Affiliation  

From financial improprieties to fraudulent claims, scandals and trust transgressions can incite feelings of betrayal. Can these negative reactions spillover and taint other entities that were not involved in the original transgression? We conducted six studies to investigate this question directly. Results consistently demonstrated that people who had perceived a recent betrayal by a transgressing trustee were significantly less likely to trust a new entity that shared nominal group membership with the previous trust transgressor. This betrayal spillover effect occurs both in economic game environments and can be applied to real-world charitable contexts in which people made actual donation decisions or assessed the likelihood that a charity would be embroiled in a scandal in the future. Importantly, the betrayal spillover effect only spilled over to those that shared a nominal group identity with the original trust transgressor, and this behavior was driven by a sense of distrust stemming from people's expectations having been violated. By systematically investigating whether and to what extent betrayals can contaminate subsequent trust development, this research provides a deeper and broadened understanding on how one may be vicariously affected by other entities' trust indiscretions. (PsycInfo Database Record (c) 2022 APA, all rights reserved).

中文翻译:

一次被咬,两次害羞:看到背叛信任的负面溢出效应。

从财务不当行为到欺诈性索赔、丑闻和违反信任的行为都会引发背叛感。这些负面反应会溢出并污染未参与原始违法的其他实体吗?我们进行了六项研究来直接调查这个问题。结果一致表明,认为最近被违规受托人背叛的人不太可能信任与以前的信任违规者共享名义组成员身份的新实体。这种背叛溢出效应既发生在经济游戏环境中,也可以应用于现实世界的慈善环境,在这些环境中,人们做出实际的捐赠决定或评估慈善机构未来卷入丑闻的可能性。重要的,背叛溢出效应只溢出到那些与最初的信任违规者共享名义群体身份的人身上,这种行为是由人们的期望被违反而产生的不信任感所驱动的。通过系统地调查背叛是否以及在多大程度上会影响随后的信任发展,本研究提供了一个更深入和更广泛的理解,即一个人可能如何受到其他实体的信任轻率的间接影响。(PsycInfo 数据库记录 (c) 2022 APA,保留所有权利)。通过系统地调查背叛是否以及在多大程度上会影响随后的信任发展,本研究提供了一个更深入和更广泛的理解,即一个人可能如何受到其他实体的信任轻率的间接影响。(PsycInfo 数据库记录 (c) 2022 APA,保留所有权利)。通过系统地调查背叛是否以及在多大程度上会影响随后的信任发展,本研究提供了一个更深入和更广泛的理解,即一个人可能如何受到其他实体的信任轻率的间接影响。(PsycInfo 数据库记录 (c) 2022 APA,保留所有权利)。
更新日期:2022-06-01
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