Across Europe, public employment services are experimenting with more holistic and cross-sector collaborations to tackle the wicked problem of long-term unemployment. These collaborations operate in a context characterised by tensions produced by multiple demands for accountability. Based on case studies of the accountability relations and challenges in five such collaborations in the Netherlands, Belgium (Flanders), Estonia, Scotland and Denmark, we found that: rigorous use of quantifiable measurement regimes made it difficult to attribute salience to important aspects of the progress made by the unemployed citizen; standardised accounts come with the risk of reductionist understandings of the citizen's social circumstances and resources; superficial participation by local politicians resulted in rather weak political accountability and a marked ambiguity of the role of the client as both accountee and accountholder.

中文翻译：

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对什么和对谁进行会计处理？解决长期失业问题的合作中的问责制紧张

在整个欧洲，公共就业服务机构正在尝试更全面和跨部门的合作，以解决长期失业这一棘手问题。这些合作是在由多重问责要求产生的紧张局势下运作的。基于对荷兰、比利时（法兰德斯）、爱沙尼亚、苏格兰和丹麦的五个此类合作中的问责关系和挑战的案例研究，我们发现：严格使用可量化的测量制度使得难以将显着性归因于失业公民取得的进展；标准化账户伴随着对公民社会环境和资源的简化理解的风险；