In recent years, migration and the social changes associated with it have increasingly become the focus of scientific interest. The diversity of cultures in hospitals poses a major challenge. Medical teams are often confronted with language barriers and different concepts of illness, health, and healing. The field is wide, and in addition to foreign language skills, primarily human skills such as self-awareness, communication, and empathy are demanded. Religion also plays a role in medical care for patients with a foreign cultural background. This work is intended to provide an overview of the scientifically based necessary skills in dealing with this patient clientele and to give an insight into the personal experiences of the authors. After many years of dealing with intercultural care of patients, this experience has shown one thing above all: Sometimes, it is beyond language and just needs humanity.

近年来，移民以及与之相关的社会变革日益成为科学界关注的焦点。医院文化的多样性构成了重大挑战。医疗团队经常面临语言障碍以及关于疾病、健康和治疗的不同概念。领域很广，除了外语能力外，主要要求的是自我意识、沟通、同理心等人际交往能力。宗教在对具有外国文化背景的患者的医疗护理中也发挥着作用。这项工作旨在概述与这些患者打交道时所需要的基于科学的必要技能，并深入了解作者的个人经历。经过多年对患者的跨文化护理，这次经历首先表明了一件事：有时，它是超越语言的，只需要人性。