During COVID-19 the UK general population has been given strong messages to stay at home. Concurrently unprecedented changes occurred in healthcare access with moves to remote/triage systems. Data have shown that the number of people accessing healthcare services decreased and there are significant concerns that the pandemic has negatively affected help-seeking for serious conditions, with potentially increased morbidity and mortality. An understanding of help-seeking is urgently needed to inform public campaigns. We aimed to develop an in-depth, theory-based understanding of how, when and why people sought help for potentially serious symptoms (e.g., related to major cardiovascular events or cancer diagnoses) during the pandemic, and what influenced their decisions.

中文翻译：

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“我独自旅行”——在 COVID-19 大流行期间为严重的非 COVID 健康问题寻求帮助的经验：一项定性研究

在 COVID-19 期间，英国普通民众收到了留在家中的强烈信息。随着向远程/分类系统的转移，医疗保健访问同时发生了前所未有的变化。数据显示，获得医疗保健服务的人数有所减少，人们非常担心这种流行病对严重疾病的求助产生负面影响，并可能增加发病率和死亡率。迫切需要了解寻求帮助，以便为公共活动提供信息。我们的目标是对人们在大流行期间如何、何时以及为何寻求潜在严重症状（例如，与主要心血管事件或癌症诊断相关）的帮助以及影响他们决定的因素进行深入的、基于理论的理解。