As market-based responses to social care have grown in popularity across the world, the need for good stewardship of social care quasi-markets is increasingly becoming a concern for governments. The market stewardship literature has focused almost exclusively on the role of government and central agencies. However, non-government actors also play an important role in shaping quasi-markets. We examine the market stewardship activities being conducted by non-government actors in the Australian National Disability Insurance Scheme (NDIS), a large social care quasi-market. Results show a wide range of non-government actors are conducting both direct and indirect stewardship activities that are actively shaping the NDIS market. These include activities focused on both the participant side of the market such as advocacy and information provision and on the provider side such as connecting consumers with services, assisting providers with regulatory and administrative requirements and marketing for providers. We argue that for effective stewardship of the NDIS these activities need to be acknowledged and supported by central government. For this to occur we suggest development of a framework for distributed stewardship using principles of joined up government working. Such a framework could help inform stewardship actions across different personalisation quasi-markets.

中文翻译：

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市场塑造：了解非政府行为者在社会关怀准市场管理中的作用

随着基于市场的社会关怀反应在世界范围内越来越受欢迎，对社会关怀准市场进行良好管理的需求越来越成为政府关注的问题。市场管理文献几乎完全关注政府和中央机构的作用。然而，非政府行为者在塑造准市场方面也发挥着重要作用。我们研究了非政府行为者在澳大利亚国家残疾保险计划 (NDIS) 中进行的市场管理活动，这是一个大型社会护理准市场。结果表明，广泛的非政府行为者正在开展直接和间接的管理活动，这些活动正在积极塑造 NDIS 市场。其中包括侧重于市场参与者方面的活动，例如宣传和信息提供，以及提供者方面的活动，例如将消费者与服务联系起来，协助提供者满足监管和行政要求以及为提供者进行营销。我们认为，为了有效管理 NDIS，这些活动需要得到中央政府的认可和支持。为此，我们建议使用联合政府工作的原则开发分布式管理框架。这样的框架可以帮助为不同个性化准市场的管理行动提供信息。我们认为，为了有效管理 NDIS，这些活动需要得到中央政府的认可和支持。为此，我们建议使用联合政府工作的原则开发分布式管理框架。这样的框架可以帮助为不同个性化准市场的管理行动提供信息。我们认为，为了有效管理 NDIS，这些活动需要得到中央政府的认可和支持。为此，我们建议使用联合政府工作的原则开发分布式管理框架。这样的框架可以帮助为不同个性化准市场的管理行动提供信息。