Starting with a public relations pioneer’s maxim to “listen to stakeholders,” many contemporary scholars have emphasized listening as the key to the inclusion of marginalized communities. Based on 25 in-depth interviews including 19 Black residents of Fort Worth, this study amplifies the voices of Black community members after the killing of Atatiana Jefferson in her home by a White police officer. Their perceptions of systemic racism within the city’s listening processes and their recognition of pseudo-listening and non-action provide an understanding of and suggestions for how the city government can facilitate equitable engagement.

中文翻译：

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Atatiana Jefferson 被杀后：市政聆听结构中的黑人利益相关者体验

从一位公共关系先驱的格言“倾听利益相关者的声音”开始，许多当代学者都强调倾听是包容边缘化社区的关键。基于包括 19 名沃思堡黑人居民在内的 25 次深入访谈，这项研究放大了黑人社区成员在阿塔蒂亚娜·杰斐逊 (Atatiana Jefferson) 在家中被一名白人警察杀害后的声音。他们对城市倾听过程中的系统性种族主义的看法以及他们对伪倾听和不作为的认识为市政府如何促进公平参与提供了理解和建议。