The new Directive 2020/2184 of the European Parliament and the Council on the quality of water intended for human consumption (EU, Official J EU 23.12.2020.435, 2020) is to be transposed into the local law of all Member States by 2023 and its implementation will start thereafter. Therefore, it is important to identify what are the water utilities' greatest concerns. The Chamber of Commerce "Polish Waterworks" conducted two surveys among its members, aimed at understanding the needs of the water supply sector in the context of the new requirements of the directive. The surveys were conducted one year apart. The first in January 2019, the second in January 2020, when the new directive has not yet been adopted; however, its content was known to a close approximation. The article focuses on the issues of risk-based management, presents the responses of water companies, and indicates their needs. The research results indicate not only financial needs. A major challenge is the development of knowledge and competencies in the field of risk management in the water supply system. Enterprises need substantive support and their situation, despite the Chamber's actions, does not improve significantly. Surveys indicate the need for expert training and support in assessing and managing risks in water systems. It is necessary to reach the smallest entities with knowledge and support.

欧洲议会和理事会关于供人类消费的水质量的新指令 2020/2184（欧盟，官方 J EU 23.12.2020.435，2020）将在 2023 年之前转化为所有成员国的当地法律及其此后将开始实施。因此，确定自来水公司最关心的问题是很重要的。商会“波兰自来水厂”在其成员中进行了两次调查，旨在了解供水部门在指令新要求的背景下的需求。这些调查相隔一年进行。第一次在2019年1月，第二次在2020年1月，当时新指令还没有通过；然而，它的内容是非常接近的。这篇文章着重于基于风险的管理问题，介绍水公司的反应，并指出他们的需求。研究结果不仅表明财务需求。一个主要挑战是发展供水系统风险管理领域的知识和能力。企业需要实质性的支持，尽管商会采取了行动，但他们的情况并没有明显改善。调查表明，在评估和管理水系统风险方面需要专家培训和支持。有必要用知识和支持接触最小的实体。尽管商会采取了行动，但并没有明显改善。调查表明，在评估和管理水系统风险方面需要专家培训和支持。有必要用知识和支持接触最小的实体。尽管商会采取了行动，但并没有明显改善。调查表明，在评估和管理水系统风险方面需要专家培训和支持。有必要用知识和支持接触最小的实体。