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Qualitative job insecurity, emotional exhaustion and their effects on hotel employees’ job embeddedness: The moderating role of perceived organizational support
International Journal of Hospitality Management ( IF 11.7 ) Pub Date : 2022-06-22 , DOI: 10.1016/j.ijhm.2022.103270
Ali Dogantekin , Cihan Secilmis , Osman M. Karatepe

Rooted in conservation of resources and job embeddedness theories as well as affective force approach and stress-strain-outcome model, our paper examines emotional exhaustion as a mediator between qualitative job insecurity and job embeddedness and perceived organizational support as a buffer against the effect of qualitative job insecurity on emotional exhaustion and job embeddedness. This study was undertaken in a sample of employees in the 4- and 5-star hotels in Turkey. The findings from structural equation modeling indicate that qualitative job insecurity aggravates emotional exhaustion, while it erodes job embeddedness. Emotional exhaustion is a mediator between qualitative job insecurity and job embeddedness. The findings based on moderated regression analysis demonstrate that the positive impact of qualitative job insecurity on emotional exhaustion is stronger among employees with low perceived organizational support. In view of these findings, our paper delineates implications for theory and practice and offers directions for future research.



中文翻译:

定性工作不安全感、情绪耗竭及其对酒店员工工作嵌入的影响:感知组织支持的调节作用

基于资源节约和工作嵌入理论以及情感力方法和压力-应变-结果模型,我们的论文检验了情绪衰竭作为定性工作不安全感和工作嵌入之间的中介,以及感知组织支持作为对定性影响的缓冲。情绪疲惫和工作嵌入的工作不安全感。这项研究是在土耳其四星级和五星级酒店的员工样本中进行的。结构方程模型的结果表明,定性的工作不安全感会加剧情绪衰竭,同时会削弱工作嵌入性。情绪耗竭是定性工作不安全感和工作嵌入之间的中介。基于适度回归分析的研究结果表明,在低感知组织支持的员工中,定性工作不安全感对情绪耗竭的积极影响更强。鉴于这些发现,我们的论文描述了对理论和实践的影响,并为未来的研究提供了方向。

更新日期:2022-06-22
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