ABSTRACT

Employees often spend a significant amount of time ruminating over their daily working experiences. Such rumination triggered by work events may have profound influences on employees’ behaviors and perceptions about their organization. The current study investigates how work rumination may alter employee dissent behaviors through the mediating role of organizational trust. Results from a sample of employees recruited through Qualtrics (N = 397) indicate that both positive and negative rumination leads to increased employee dissent. In addition, organizational trust is a significant mediator in the relationship between work rumination and articulated dissent. Findings of the current study suggest organizations need to take an active role in shaping employees’ everyday working experiences. Further implications and limitations are discussed.

摘要

员工经常花费大量时间来反思他们的日常工作经历。这种由工作事件引发的反思可能会对员工的行为和对组织的看法产生深远的影响。目前的研究调查了工作反思如何通过组织信任的中介作用改变员工的异议行为。通过 Qualtrics (N = 397) 招聘的员工样本的结果表明，积极和消极的反刍都会导致员工异议增加。此外，组织信任是工作反思与表达异议之间关系的重要中介。当前研究的结果表明，组织需要在塑造员工的日常工作体验方面发挥积极作用。进一步的影响和限制进行了讨论。