Abstract

The imposed lockdown, due to the COVID-19 outbreak, resulted in the rise to a “new normal” of working from home. This study explores how the lockdown and the sudden shift in the working style affected the job satisfaction of employees in India. We examined the relationship of job satisfaction with work autonomy, and determined whether work-family conflict, and anxiety due to COVID-19 are negatively related to job satisfaction amongst employees working from home in India. Through a correlational research design, a total of 211 participants took part in the study, and only 200 of the data, representing a 95% response rate, were eligible for further analysis. The data were analyzed using Structural Equation Modeling, and the results showed that work-family conflict and anxiety related to COVID-19 have a negative correlation with job satisfaction, while work autonomy had a positive correlation with job satisfaction. Perceived work autonomy, work-family conflict, and anxiety related to the COVID-19 pandemic significantly predicted job satisfaction and accounted for an overall 37.8% of the variance in job satisfaction. The findings of the current study provide valuable insight into the consequences of a pandemic or similar uncontrollable event, and augmented the literature on organizational behavior where most employees are compelled to work remotely, either full-time or part-time. The theoretical and empirical implications of how work-family conflict and anxiety related to the COVID-19 pandemic negatively impact the job satisfaction of employees in India were discussed. Evaluation of the structural relationship (SEM) reveals that the overall exogenous constructs significantly predicted job satisfaction of employees working from home in India during the COVID-19 pandemic.

摘要

由于 COVID-19 爆发而实施的封锁导致在家工作的“新常态”上升。本研究探讨了封锁和工作方式的突然转变如何影响印度员工的工作满意度。我们检查了工作满意度与工作自主权的关系，并确定了工作与家庭冲突以及 COVID-19 引起的焦虑是否与印度在家工作的员工的工作满意度呈负相关。通过相关性研究设计，共有 211 名参与者参与了研究，只有 200 份数据，代表 95% 的响应率，有资格进行进一步分析。使用结构方程模型分析数据，结果表明与 COVID-19 相关的工作家庭冲突和焦虑与工作满意度呈负相关，而工作自主性与工作满意度呈正相关。与 COVID-19 大流行相关的工作自主性、工作与家庭冲突和焦虑可显着预测工作满意度，占工作满意度差异的总体 37.8%。当前研究的结果为大流行或类似的不可控事件的后果提供了宝贵的见解，并增加了关于大多数员工被迫远程工作的组织行为的文献，无论是全职还是兼职。讨论了与 COVID-19 大流行相关的工作与家庭冲突和焦虑如何对印度员工的工作满意度产生负面影响的理论和实证意义。