Online communities of practice are a useful professional development space, where members can exchange information, aggregate expertise, and find support. These communities have grown in popularity within higher education—especially on social networking sites like Twitter. Although popular within academe, less is known about how specific online communities of practice respond and adapt during times of crisis (e.g., building capacity for resilience). We examined 22,078 tweets from #AcademicTwitter during the first two months of the Covid-19 pandemic, which impacted higher education institutions greatly, to explore how #AcademicTwitter enacted resilience during this time. Using text mining and semantic network analysis, we highlight three specific communicative processes that constitute resilience through a form of resilience labor that we conceptualize as “resilience craft.” Our findings provide theoretical significance by showing how resilience craft can extend theorizing around both communities of practice and the communicative theory of resilience through a new form of resilience labor. We offer pragmatic implications given our findings that address how universities and colleges can act resiliently in the face of uncertainty.

中文翻译：

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#AcademicTwitter 中的专业知识、知识和弹性：在实践社区中实施弹性工艺

在线实践社区是一个有用的专业发展空间，成员可以在这里交换信息、汇总专业知识并寻求支持。这些社区在高等教育中越来越受欢迎，尤其是在 Twitter 等社交网站上。尽管在学术界很受欢迎，但对于特定的在线实践社区在危机时期如何应对和适应（例如，建立复原能力）知之甚少。我们在 Covid-19 大流行的前两个月检查了来自 #AcademicTwitter 的 22,078 条推文，这对高等教育机构产生了很大影响，以探索 #AcademicTwitter 在此期间如何发挥弹性。使用文本挖掘和语义网络分析，我们强调了三个具体的沟通过程，它们通过一种我们将其概念化为“韧性工艺”的韧性劳动形式构成韧性。我们的研究结果通过展示弹性工艺如何通过一种新的弹性劳动形式围绕实践社区和弹性的交际理论扩展理论，从而提供了理论意义。鉴于我们的研究结果表明大学和学院在面对不确定性时如何灵活地采取行动，我们提供了务实的意义。