Abstract

Although public service motivation (PSM) is an issue of global concern, there should be further exploration of the impact of the cross-cultural effect on PSM research. The current study conducted a meta-analytic examination on the relationship between PSM and individual job performance in a cross-cultural context. Based on 40 correlations in 34 separate studies among 12 countries/regions, the findings support the positive relationship between PSM and individual job performance. The relationship is more robust in cultures with higher power distance than the lower counterparts, and results were mutually verified by Hofstede’s model and GLOBE model. Moreover, we found these effects differ across measurements of individual job performance but were more stable across the PSM measurements. The findings provide a clear explanation for the relationship between PSM and individual job performance from a cross-cultural perspective. The current study offers a cross-validating way of testing the effect of culture and also inspires practitioners in the domain of public administration.

摘要

尽管公共服务动机（PSM）是一个全球关注的问题，但应该进一步探讨跨文化效应对PSM研究的影响。本研究对跨文化背景下 PSM 与个人工作绩效之间的关系进行了元分析检验。基于 12 个国家/地区的 34 个独立研究中的 40 个相关性，研究结果支持 PSM 与个人工作绩效之间的正相关关系。这种关系在权力距离较高的文化中比较低的对应文化更稳健，结果通过 Hofstede 模型和 GLOBE 模型相互验证。此外，我们发现这些影响因个人工作绩效的测量而异，但在 PSM 测量中更为稳定。研究结果从跨文化的角度清晰地解释了 PSM 与个人工作绩效之间的关系。目前的研究提供了一种测试文化影响的交叉验证方法，也启发了公共行政领域的从业者。