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Algorithms and Organizing
Human Communication Research ( IF 5.333 ) Pub Date : 2022-05-19 , DOI: 10.1093/hcr/hqac013
Tomi Laapotti 1 , Mitra Raappana 1
Affiliation  

Algorithms are a ubiquitous part of organizations as they enable, guide, and restrict organizing at the level of everyday interactions. This essay focuses on algorithms and organizing by reviewing the literature on algorithms in organizations, examining the viewpoint of relationality and relational agency on algorithms and organizing, exploring the properties of algorithms, and concluding what these mean from an organizational communication viewpoint. Algorithms need data to be collected. The data are always biased, and algorithms exclude everything that is not in their code. They define what is seen as important. Their operating principles are opaque, and they are political due to human interference. Algorithms are not just used. Rather, they are co-actors in organizing. We argue that algorithms demand rethinking communication in the communicative constitution of organizations and call for more empirical research emphasizing the properties of algorithms, the relationality of algorithms, and the temporality of the materialization of algorithms.

中文翻译:

算法和组织

算法是组织中无处不在的一部分,因为它们在日常交互的层面上支持、指导和限制组织。本文通过回顾组织中算法的文献,研究算法和组织的关系性和关系代理的观点,探索算法的属性,并从组织沟通的角度总结这些含义,重点关注算法和组织。算法需要收集数据。数据总是有偏差的,算法会排除所有不在其代码中的内容。他们定义了什么是重要的。它们的操作原则是不透明的,并且由于人为干预而具有政治性。算法不仅仅被使用。相反,他们是组织中的共同参与者。
更新日期:2022-05-19
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