Abstract The convenience of cloud services rapidly increases their popularity among consumers. Although the services are often marketed as free, the consumer may be required to provide remuneration. Instead of charging a fee, however, providers usually collect assets other than money, in particular consumer’s personal data. This raises serious questions about consumer protection which until recently has mainly covered ‘paid’ contracts. Moreover, treating some forms of non-monetary remuneration as payment is controversial due to the special status of the information provided by the consumer in exchange for the service. The article analyses the impact of non-monetary remuneration on consumer protection in cloud computing contracts, taking as reference points Directives 2011/83 (with the latest amendments) and 2019/770. The following considerations highlight the disadvantages of both Directives, concluding that they do not remove all the concerns associated with cloud computing contracts. The article also indicates possible solutions to the issue of non-monetary remuneration.

中文翻译：

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云计算合同中规定非货币报酬的消费者保护

摘要 云服务的便利性迅速提高了其在消费者中的受欢迎程度。尽管这些服务通常以免费形式销售，但可能要求消费者提供报酬。然而，供应商通常不收取费用，而是收集金钱以外的资产，特别是消费者的个人数据。这引发了关于消费者保护的严重问题，直到最近还主要涵盖“有偿”合同。此外，由于消费者为换取服务而提供的信息的特殊地位，将某些形式的非货币报酬视为支付是有争议的。文章以指令 2011/83（最新修订）和 2019/770 为参考，分析了云计算合同中非货币性报酬对消费者保护的影响。以下考虑突出了这两个指令的缺点，得出的结论是它们并没有消除与云计算合同相关的所有问题。文章还指出了非货币报酬问题的可能解决方案。